Acrobat for Windows and Mac
Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Support Community for Acrobat.
If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.
Please provide the following information. You can post a new idea or search for ideas already submitted.
How it works:
- Select the feedback forum for your product.
- Browse ideas and vote for the ones you like.
- You may also post a comment for the idea.
- If your feature idea or issue is not listed, post it.
- In order to get subscribed to an item for any updates from Adobe, you must vote for it and click the subscribe button.
For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
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Make "enhance thin lines" and option to turn on NOT DEFAULT SETTING
having this checked as a default setting is offensive to clients and vector artists...lets be professional and turn this off as the DEFAULT in the next upgrade for Adobe Acrobat Pro....it has been this way to long.
38 votes -
Adobe Acrobat Windows 10 Crash
My Acrobat DC is randomly crashing and I don't know why. I have unistalled and reinstalled it twice. I have done EVERYTHING on your webpage about fixing crashes. Nothing helps.
34 votes -
Acrobat CC excessive Ram usage
Acrobat CC has suddenly started using excessive amounts of RAM to the point that it is paused and has to be quit and restarted. This also happens if left alone with no files open.
Having pitstop plugin open or not makes no difference. This is on an imac retina 5k late 2014 with 16gbs ram and only started happening Sept 1 2017, Acrobat CC has been installed for at least a year with no issues (and other versions before that have not had this issue).
The RAM usage seems to increase much more quickly if it is an image heavy…30 votesThanks for the update Jan. Glad to know that your problem is resolved.
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Acrobat DC (Pro and Strandard) crashes because of memory usage
When using large files, like the attached one, Acrobat crashes when it reaches a memory usage of more than aprox. 3.500 MB in Windows Task Manager.
I could reproduce the issue, just by opening the page miniatures and a little scolling. It happens on different computers with 8 or 16GB RAM installed and with different Acrobat versions (DC Standard, DC Pro, XI Standard)
The reason for the memory usage are probably the pictures in these files.17 votesThanks for reporting the crash. We are able to reproduce it with your files. We will work on a fix soon. Will let you know once available.
-amboo
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bought Adobe Acrobat Pro DC but still saying trial
Purchased Adobe Acrobat Pro DC but it's still states that my trial has expired and I need to purchase. I have already gotten an email notification that the purchase was successful. But I still can't access
7 votes -
Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having no
Your customer support chat is IMPOSSIBLE to find, sends me in endless useless circles, and redirects me to useless forum articles having nothing to do with my situation. I actually had to trick your system about my situation to get to support chat. My company pays handsomely for this software, which includes chat support, and should not have to waste time as such. We have over 150 licenses with ya'll and you left us hung out to dry. This is not acceptable customer service. Correct immediately.
6 votes -
NEED TO BRING THE SUPPORT BACK TO THE USA
STILL WAITING FOR THE EMAIL OR A FOLLOW UP ON MY DEACTIVATION AND ACTIVATION OF MY SOFTWARE
HAS BEEN 3 DAYS WAITING
NEED TO BRING BACK THE SUPPORT BACK TO USA
WORST SUPPORT EVER
5 votes -
Be able to customize the Cloud Admin Console.
Have the ability to customize the Cloud Admin Console. It would good to add our PO number and state where the licenses are deployed. Date of purchase. This use to be provided in the regular install Adobe Acrobat Pro.
5 votes -
To be able to insert Acrobat "local" licenses in the management console
For ease of license management, it would be good to be able to insert our Acrobat license serial numbers in the management console...
Thank you.4 votes -
Log from multiple computers at the same time. Increase the maximun of two at the same time.
For example, give the posibility to keep the user logged from more than 2 computers but only can use simoustaneusly one. This help because me of us use more than two computers (two at home and one laptop in my case)
4 votes -
In Team licensing, activations should be linked to a combination key of emailId and computer name or someother unique key parameter
The team license has an assumption:
One license can be assgined to one "emailId", which can be activated across two computers.PROBLEM:
Consider a person who has 4 computers, all of them belong to the same person (same EMAIL ID).
In the admin console the admin assigns 2 licenses to same "email Id".The user activates 2 out of 4 computers with one license.
Next, upon trying to activate the 3rd computer with the second license with the same "email Id", the activation fails.This is an incorrect licensing design.
Idea state: Even in a non-commercial team license situation, the…
4 votesHi,
Thanks for the feedback. I will put forward your feedback to concerned team.
There is a workaround for your issue to use email alias for the same email ID. For example in gmail user has ability to create aliases as youremailid+account1@gmail.com, youremailid+account2@gmail.com and mails sent to anyone of these will land in youremailid@gmail.com. Something like these can be setup for your teams. And, you can use above two “different” email ids as two Adobe IDs for the same person.
Thanks,
Karan -
AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on
AMS has 2, 500 Acrobat Pro DC (desktop only) licenses. Is it possible to know how many invited users have actually installed Adobe Pro DC on their machines? We know that a few of the invited users have downloaded & installed Adobe Pro DC. How many of the invited users need to download & install Adobe Pro DC?
4 votesThanks for your feedback. We will forward this concern to admin console team and see if they have any plans to work on this in future.
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Adobe Acrobat Pro DC should work as Acrobat Reader after 7 day trial
I think Adobe Acrobat Pro DC should work as Acrobat Reader after the trial period ends. This way, like in my case, people that want to buy a monthly subscription on and off can still use it as Acrobat Reader and don't need to install Acrobat Reader separately.
4 votes -
Administrative reporting on Acrobat Cloud
We need a way to manage user assignments, audit administrative actions, and report on when particular users are assigned Adobe licenses. There currently is no report that can be run to show who assigned a license, or when a license was assigned, outside of reviewing individual users.
3 votes -
Must make it available to see who has activated their license and who hasn't
I am an admin who manages the Adobe Portal for hundreds of licenses at my company. With the new portal, it doesn't allow me as the admin of our portal to see who has activated their license. This is a HUGE issue for us. We used to be able to see who had activated it and who hadn't and if they hadn't, we would remove their license and give it to another user. This is no longer available. Making improvements shouldn't remove options, but add some. This new bug is HUGE for my company. This new portal is going back…
3 votesHi,
I have shared your concerns with the relevant team working on admin console. Once we have further information from the concerned team on this, we will be able to update you.
Thanks,
Karan -
make acrobat lighter so it starts up faster
I've got a new Mac and Acrobat takes a long time to start up compared to other apps. It often has me using Apple Preview. Any way to make the whole thing lighter?
3 votesHi,
Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We are actively working on improving the performance and launch time for Adobe Acrobat and Adobe Acrobat Reader and we take your feedback. I would also like to know from you whether you see the longer launch times when you open application first time after system reboot (called cold launch) , or when you subsequently quit and open application (warm launch). You should see warm launches should not take a whole lot of time.
Thanks,
Karan -
error using acrobat during free trial
I downloaded the free trial and in the browser, it tells me I have 6 days left in the trial, but when I open the program on the desktop, it tells me that my trial expired.
3 votesHi,
Thanks for bringing this to our notice. We have forwarded this to relevant team to look into and if any further information required, we will get back.
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Recognize NVIDIA high-end GPU on Dell Precision Mobile Workstations with Optimus
Acrobat DC Pro does not recognize NVIDIA high-end Workstation GPU on Optimus- enabled Dell mobile workstations. EVERY other software does, just not Adobe's. Please Fix!
We use many of these systems for Engineering and purchase many Adobe Acrobat pro for Workstations. Looking for other options due to Adobe's poor GPU performance.
Dell Precision M5510:
16.0GB RAM, i7-6820HQOperating System: Windows 10 Pro, 64-bit
DirectX version: 12.0
GPU processor: Quadro M1000M
Driver version: 375.86
Direct3D API version: 12
Direct3D feature level: 11_0
CUDA Cores: 512
Core clock: 993 MHz
Memory data rate: 5010 MHz
Memory interface: 128-bit
Memory bandwidth: 80.16 GB/s …3 votesThanks for reporting this. We would be considering it.
-Vinod
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Invitation
As admin assigning licenses to users could I also have the ability to Carbon Copy when sending out the "invitation with instructions"?
Managers would like to be CC when the invite goes out to new users.
3 votes -
Absolutely Unusable
I am running Windows 10. Since the last Adobe Acrobat Pro update, the program has been absolutely awful. Opening a document is a minute long process much less doing anything else to it. I had to download another program to be able to view PDFs for work. Very frustrating. Been like this for at least a month.
2 votesApologies for your inconvenience. Can you please provide the version of Acrobat you are using.
- Don't see your idea?