Acrobat for Windows and Mac
Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Support Community for Acrobat.
If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.
Please provide the following information. You can post a new idea or search for ideas already submitted.
How it works:
- Select the feedback forum for your product.
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For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
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Can't save a simple change without having to 'save as' and rename the document
If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
1) I am the only user
2) I created the .pdf document yesterday and did NOT make it read-only.28 votes -
My Adobe Acrobat Pro DC constantly looses page content on open documents, requiring me to close the document.
pdf documents not opening properly, with blank pages. It is worse if I try and scroll through the article soon after opening it. It will also loose text from the after a time not reading the document. This may be after the computer has been put to 'sleep' for a period (even a few minutes). It reports the error message 'Insufficient data for an image.' The new version is MUCH worse that previous versions. Please sort it out Adobe.
18 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. Hanging/crashing on saveas.
Acrobat DC keeps crashing. I don't know if the crashes are being reported back to Adobe or not. It is Hanging/Crashing on SaveAs and during editing.
15 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
Acrobat Crashes with Multiple Monitors
Steps to reproduce the issue: Open Acrobat and move window from one screen to another.
Environment (OS, other related application versions, etc.) Mac OS 10.14.1, 2018 MacBook Pro
Expected result: Should not crash
Observed result: Crashes consistently11 votesPlease update you acrobat to the latest version on Mac and try to reproduce the scenario.
Let us know if you still face this issue.
Thanks!! -
"Content preparation progress" takes too long
Whenever opening pdf file, Acrobar Pro DC always shows a window titled as 'content preparation progress". This takes too long and blocks file content & makes hard to read file content.
Sometimes several minutes, sometimes forever!
This needs to be improved.11 votes -
tag
I would like to add tags to PDF files that are inside of a Windows folder and be able to filter by tags.
At the moment, the naming convention organises the PDF files in an order that is not beneficial for us.
Can we add tags to PDF files and filter inside of a Windows folder?8 votesHi,
Thanks for contacting us. We don’t have that feature in our product.Thanks
Rachit -
I can't email a PDF file directly from documents-just started recently. Have always been able to do so.
I can't email a PDF file directly from documents-just started recently. Have always been able to do so.
8 votesPlease also specify the Acrobat version you are using where this issue is occurring. You will find the version info in Help→About Adobe Acrobat.
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DC PRO constantly crashes
DC Pro is totally unreliable, whether creating a pdf, trying to access a pdf or saving the program displays "DC Pro not responding. Happens very frequently making the program useless. Have worked with support 3 times no resolve. Occurs on both my WIN10 and WIN7 computers, never had a problem with ver 7 through 10. Pay lots for DC team but will have to look for another vendor.
6 votes -
(Bug) Resizing windows stutters
Resizing a window by dragging the lower right corner is very laggy. Often, the mouse pointer is halfway across the width of the window before the window starts to resize. It then jumps repeatedly to catch up with the mouse as you resize the window.
On a late 2016 MacBook Pro, Mojave, 16 GB ram,
Acrobat DC Pro version 2019.008.200745 votesHi,
Thanks for reaching out to us for your concerns.
I would request you to kindly update to the latest available version of Adobe Acrobat DC using “Check for updates”
Also please send a screen recording video of the issue that you are facing to us at ajain@adobe.com
Thanks
Ayush Jain -
will not save or save as anything
if I open an existing PDF and make changes it will not save, if I create a new PDF it will not save. I have tried save, and save as neither work. and I need this to work for my job.
5 votesSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document or this is a generic issue. -
Pages flickering
When viewing pages, they often flicker, as if they are redrawn infinitely.
5 votes -
Bug: Save as not working: "The File may be read-only, or another user may have it open.
Unable to "save-as," export, or e-sign a PDF document.
Error message when trying to export as another PDF file type, or as another PDF with normal "save as":
"The File may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."
I am using Acrobat 9 Pro on a Mac OS Sierra 10.12.6.
5 votes -
I want to compare documents that are signed. I want to identify the differences - !!! Not change them !!! Why is this not available?
I want to compare signed documents. I don't want to change them - just compare to identify changes. Been beating my head against the wall and I cannot understand the logic that prevents using compare.
4 votesHi,
Greetings! I am sorry to hear that you are facing issues with the compare feature.
It would be great if you could help us with a few queries that will help us in investigating the bug:
- What is the version of Acrobat Pro and the OS that you are using currently?
- Could you please share the workflow that you’re using while using the Compare tool?
- Could you please share some sample files with us so that we could reproduce the issue at our end?For info on how to share the files with us, please read the steps below :
To share the file using Adobe send – cloud.acrobat.com/send
- Open the above mentioned link
– Click on “Select files to Send”
– Click link “Choose file from my computer” and Select the file
– Click on “Add Files”, if you have more files to add… -
What happened to the +/- Zoom?
What happened to the +/- zoom function? I need the ability to manually input the % of a zoom when comparing files; so that I am comparing "apples" to "apples" when it comes to the percentage size the the zooms. Why does it seem that every new version of Acrobat worse than the previous version?
4 votes -
Adobe Acrobat Pro DC BUG
There is a bug in this software that does not allow you to save the document. A blank window pops up and nothing shows, i.e. where the file could be saved. Only after several attempts does the "save as" window fully show up. What is the solution for this bug?
4 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
What happened to File-Save and File-Save As
What happened to File-Save and File-Save As? Adobe Acrobate Pro DC updated itself and they're gone.
4 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Acrobat DC closing automatically
Acrobat DC began closing automatically, again. This is two weeks after I uninstalled the program and then reinstalled. Whether I open a pdf file from the Explorer window or open Acrobat and then select the file to open, the program closes automatically 10-15 seconds after it opens. After reinstalling the program, the problem continues. I have already tried the suggestions from an earlier post (updating the software from the Help menu, repairing the software from the Help menu and running Acrobat distiller). It does seem to be checking my registration status, but does not remain open long enough for me…
4 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
also, requesting you to try ‘Repair’ once-Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard.
(Reader) Choose Help > Repair Adobe Reader Installation.
(Acrobat) Choose Help > Repair Acrobat Installation. -
crashed
Acrobat just crashed due to file size, and could not be recovered, just lost everything.
4 votesSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document or this is a generic issue. -
Have a download button which facilitated a download to the customer's computer instead of just getting the page address
Have a download button which facilitates a download to the customer's computer instead of just getting the page address downloaded
4 votesCould you be more specific? Where do you expect a download button? Also, what do you mean by ‘page address downloaded’?
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Adobe PDF Print needs a PDF/UA option
We need to be able to save WCAG compliant, semantic HTML files (e.g. from Firefox) as PDF/UA, but Adobe PDF does not offer this option. Saving as PDF/A does not produce a tagged (UA) file.
Adobe's pdf print gadget should use the browser accessibility tree, and tag the PDF accordingly.
PDF/UA has been an ISO standard since 2012. WCAG 2.1 was finalized in 2019, and WCAG 2.x compliance is now mandatory for public sector procurements in North America, the EU and various other jurisdictions.
What on earth is going on with your accessibility roadmap, Adobe? Apart from Acrobat on Windows,…
3 votesHi
Can you share the steps by which do you want to create a PDF/UA file?
Acrobat already has an option to fix tagging issues in the PDF to make it PDF/UA compliant using Tools > Preflight.Thanks
Tanvi
- Don't see your idea?