74 results found

1. Arabic script with Fill & Sign

   This topic has been discussed before, but I want to share one thing the team might find useful.

   Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

   On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language to Arabic, or English with Arabic Support above three features will not be displayed any longer. Here is a discussion on Adobe Forums https://forums.adobe.com/message/7575939#7575939

   I cannot test Arabic with Adobe Fill and Sign with Acrobat Language changed to Arabic in Preferences to see if it handles Arabic fully. I bet Acrobat team can do this for us.

   To shed light on this issue… as long as I'm within the Fill & Sign environment, I'm able to type and view Arabic that I typed as expected, it is once I leave Fill &Sign environment that Arabic words get fragmented and all characters get disjointed. So could this be to the fact that we must change the Language of Acrobat itself to Arabic so that Fill & Sign to function well? This I cannot verify and test due to he reason I mentioned above that some features will disappear from Acrobat upon selecting Arabic for language.

   This topic has been discussed before, but I want to share one thing the team might find useful.

   Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

   On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language… more

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   Under review  ·  144 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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2. more than 2 signature / initial options for fill & sign tool

   Only 2 signature / initial images can be stored currently. Every time I want another signature I have to swap out an existing image for one from my files. It would be hugely beneficial to be able to maintain a much larger selection of stored signatures / initials for completing documents for multiple members of the household.

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   Under review  ·  75 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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3. Fill & Sign, Send and Track & Signature only shows blank screen

   Using OS X El Capitan Version 10.11.6 with Acrobat Pro DC
   Fill and Sign will only show a blank screen.

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   Under review  ·  26 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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4. GET RID OF 'WHO NEEDS TO SIGN FIRST' SCREEN

   I am not sure why there is now a screen after I press the fill & sign button that asks who needs to fill and sign first, but it is just 1 more step, one more click I have to make before signing each document I open - very inconvenient. This extra step also seems to slow down the time it takes adobe to open and prepare my document for any sort of editing.

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   20 votes

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   10 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi All,

   Fill and Sign and Adobe Sign (formerly known as Send for Signature) are now consolidated into a single Sign tool where you can either fill & sign a document or get a document signed from others. It includes a simplified experience that asks you who needs to fill and sign first: you or others and then walks you through the steps to complete the task. It’s the one place for all your form filling and signature needs. For detailed information, you may refer to the article What’s new in Adobe Acrobat DC

   This is designed behavior, I will check with the team and will share an update soon.

   Thanks for your time and patience on this.

   Regards,
   Sandeep Grover

5. Option to Set Default Font Type for Fill & Sign
   13 votes

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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for providing your feedback. We will forward this request to the appropriate team and let you know in case of any updates.

   Regards,
   Sandeep

6. Option to change signature color in Fill & Sign feature of Adobe Acrobat Pro 2017.

   We are using Adobe Acrobat Pro 2017. Our management uses Fill & Sign feature frequently for signing various documents.The default color of signature is black and Acrobat Pro 2017 does not allow to change the color of drawn signature. We would request to please introduce this feature in Acrobat Pro 2017 as is available in Adobe Acrobat DC,

   7 votes

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   3 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for providing your feedback. We have shared this with the engineering team and will let you know in case of any updates.

   Regards,
   Sandeep

7. Filename change when saving signed documentIn Acrobat 11 when I signed a document and saved it , the filename was a

   I Adobe Acrobat Pro XI the Filename Suffix was adjusted to (_Signed) when Saving an applied Signature to Document. This new document was automatically available a a SAVE AS version with the Signed Suffix. This allowed easy differentiation between original and signed document. This useful feature seems to be missing from Acrobat DC.

   6 votes

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   2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for providing your feedback. We will share it with the engineering team and get back to you in case we have some updates.

   Regards,
   Sandeep

8. Undo

   How TF can you not allow undo ANYWHERE in ANY application! The year is 2020! Why are computers great? Many reasons. One of the biggest? UNDO.

   WHY CAN I NOT UNDO WHEN I MAKE A MISTAKE FILLING A DOC IN FILL + SIGN MODE, WHEN I'M THE CREATOR OF THE DOCUMENT?! Every time I try to use Adobe's half-assed software (Premiere [the worst of all], Audition, Acrobat), I want to pull my f&*%ing hair out because you fools either altogether left out a VERY common and important feature, or you included a broken version of it! And when I say broken, I mean BROKE. Ever tried to export multitrack audio, in sync with picture, from Premiere "Pro" to BASICALLY THE ONLY PRO AUDIO SOFTWARE USED IN POST SOUND–Pro Tools? IT'S A COTDARN TRAINWRECK. I'm glad I've been cracking your sheisty software for years (and now have free access through my employer) because I would never pay for this sorry excuse for "professional" software! Sometimes it's helpful. But only ever enough to be a free beta. Except you charge money for your betas, and seemingly the majority of what you output is effectively a beta. Shoooot, one might even say its a gamma.

   And the support! Had a tech remoting my machine trying to figure out why Premiere was sending horribly unreliable AAFs and OMFs to Pro Tools (using a purchased and up to date verison of Premiere and Pro Tools). Guess what? 1.5 hours of him clicking around and sounding like an idiot over the phone, and he simply says "this is a known issue" and ends the call. He clearly had never made a movie in his life and was clueless about the mechanics of any of it, so it was about impossible to even describe my issue in a way he could follow. Compound that with the fact that English is not his first language, and he could give 2 shots about my 1st world problems, and you've got a recipe for the worst possible support you can imagine, as evidenced by the 1.5 hour long, fruitless phone call + remote access.

   Oh, and fork your subscription model.

   How TF can you not allow undo ANYWHERE in ANY application! The year is 2020! Why are computers great? Many reasons. One of the biggest? UNDO.

   WHY CAN I NOT UNDO WHEN I MAKE A MISTAKE FILLING A DOC IN FILL + SIGN MODE, WHEN I'M THE CREATOR OF THE DOCUMENT?! Every time I try to use Adobe's half-assed software (Premiere [the worst of all], Audition, Acrobat), I want to pull my f&*%ing hair out because you fools either altogether left out a VERY common and important feature, or you included a broken version of it! And when I say… more

   6 votes

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   Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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9. font changes

   I start filling pdf and it uses one font. Then I use some of this letters (č,ć,š,ž,etc.) and it changes font to some other. I dont care what font i use, but i look like ****** sending filled pdfs with 2 fonts. I dont want to use 2 fonts. please help

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   6 votes

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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for providing your valuable feedback. We are looking into it and inform you in case we have any updates.

   Regards,
   Sandeep Grover

10. Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

    6 votes

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    Under review  ·  3 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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11. Preparing a document for Send & Sign

    I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke to them for 45 minute with no resolution [case ADB-269200-V1H7] Later I went back into the "prepared" document and found that most of what I had entered ["prepared"] was NOT connected to the proper signer as I had entered it. So I spent another block of time to re-edit. In total I spent about 3 hours getting the document to a correctly formatted form that could be sent out. Can someone explain what happened between me "preparing" and your DC unformatting-uploading ? I can tell you if this happens again I will be changing services.

    I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke… more

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12. add the checkmark under fill and sign to quick tools

    Add the checkmark under fill and sign to quick tools

    5 votes

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    6 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for the feedback. We have shared this with the stakeholders and will let you know in case of any feedback.

    Regards,
    Sandeep

13. Can't delete saved signatures or initials

    When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then when you open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign you'll just get a loading spinner that never finishes loading

    When signed into Adobe Acrobat DC and computer is behind a corporate HTTP proxy you can't delete signatures or initials.

    Steps to replicate:
    Sign into Adobe Acrobat DC on a PC behind a corporate HTTP proxy
    Open a PDF with Adobe Acrobat DC and go to Tools->Fill and Sign->Sign
    Clicking on grey stop sign next to signature or initial has no effect

    Only workaround is to close Adobe Acrobat DC and rename %appdata%\Adobe to Adobe_BAK and get the user to sign back into Adobe Acrobat DC with their Adobe ID

    If you delete only the %appdata%\Adobe\Acrobat\DC\Security\acrobatfsssignature_initials files then… more

    5 votes

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    5 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for reporting the issue. Can you please try the following steps :

    1. Go to Fill and Sign. Choose Me.
    2. Wait for some time so that all network calls are completed in the background.
    3. Try deleting the signature now.

    Let me know if this helps.

    Regards,
    Sandeep Grover

14. Remove Text option for Digital Signatures

    When sending a document to someone using the eSign digital signature feature, they have the options "Type" "Draw" or "Image". I request that we as the sender have the ability to remove the "Type" option. A typed signature on the resultant signed pdf file is not suitable for legally binding documents. I want to the ability to restrict the recipient to the "Draw" and "Image" options so that a real signature is captured on the document.

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    4 votes

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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi, Thanks for providing your feedback. We will share your feedback with the product management.

    
    

    Regards,

    Sandeep Grover

    
    

    
    

15. Idea

    I currently have to edit the appearance of every field (except the Signature) to change the default font from Auto to 10pt. Most of my forms require 12 input fields for multiple signatures and this is time consuming and tedious. Please add a feature for users to set program default preferences for the appearance of fields that are added to a Fill & Sign document.

    4 votes

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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for providing your valuable feedback. We will share it with the Product management team and let you know once we have some updates.

    Regards,
    Sandeep Grover

16. Please create circle text boxes

    I have created a PDF that has a circle in the middle for ideas. The user is to fill in their ideas and input text in the center of this circle. However, there is no circle text box option available in Acrobat. I have to lay a square text box over the circle which looks unattractive and odd. I'd love to be able to type text inside of a circle in Acrobat for more creative design of PDFs. Thank you!

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    4 votes

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Thanks for providing your feedback. We will share it with the product management team and let you know once we have some updates.

    Regards,
    Sandeep Grover

17. ADOBE ACROBAT DC HAS STOPPED WORKING HOPING FOR URGENT SOLUTION
    4 votes

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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Can you please provide us the following details :

    1. Version of your Acrobat. Go to Help → Check for Updates.
    2. Does the crash happens with every file or a specific PDF. If possible can you share the PDF file at sagrover@adobe.com.
    3. Are you on Win or MAC? Also can you tell us your OS version.

    Regards,
    Sandeep

18. Fill and sign does not pull up saved signature image

    I was previously able to sign documents using a saved image via the fill and sign feature. I have now installed DC and when i open the fill and sign feature, I am able to add text to a PDF document but when i click the 'Sign' button, my saved signature images do not load. The box which is supposed to contain the signature images shows up but there is no content in it.

    This is happening with multiple docs. I was able to use this feature without any trouble until a few days back.

    4 votes

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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for reporting the issue. Can you please provide us some more details :

    1. Please make sure you are on the latest version of Acrobat. To check go to Help > Check for Updates.
    2. Are you observing a blank Sign drop down in Fill and Sign app?
    3. Are you able to use the Adobe Sign application?
    4. Can you please try signing out and then signing in to Acrobat?
    5. Are you under some network/firewall restrictions? If yes, can you please disable them and try again.

    Regards,
    Sandeep Grover

19. changes are not saved

    after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
    can't save any changes

    4 votes

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    Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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20. Provide date with 'signature block' when recipient chooses image.

    Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.

    4 votes

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    This feature update is under review. We will let you know once this feature is rolled out.

    Regards,
    Sandeep