17 results found
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I HATE the interface - I hate it I hate it I hate it!
The GIANT icons! The in-app sending that doesn't work! The childishness of the design and interface! The distance from the powerful controls that I have come to use and count on from decades of using Acrobat pro and seeing it grow in capacity and power.
Every
Single
Time
I open this, save a document, send a document, reset the screen again to show thumbnails, I curse you all.
How can it be both harder to use and more childish?32 votesHi,
Apologies for the inconvenience caused !
Could you please let me know the exact issue you are facing so that I can suggest a workaround.
Thanks & Regards,
Sahil -
Please add 'Send and Track' tool back to the Adobe Acrobat DC Pro application.
In the most recent update to Adobe Acrobat, you removed Share & Track tool. I realize this tool has been changed to 'Share' and the original Send and Track is still available via browser. Even so, having Send & Track within the application tools is much more convenient.
Why don't I use the new 'Share' tool? Unfortunately the Share feature does not allow us to send a protected document. It is also very clunky to format a message longer than 5 words with custom subject line.
Bring back Send and Track in the UI please.
Thanks!
13 votes -
notify user if file is already in use
Prompt or notify user if a PDF file is already open. Currently the file just opens and locks both users from being able to save the file.
5 votes -
crashing on share or e-mail; can't access contacts
The software is so incredibly buggy - any attempt to share makes the software crash. Cannot share files saved in document cloud or elsewhere, share via e-mail (with outlook Mac) causes crash, share via document cloud causes crash, attempts to access address book to share via native adobe app causes crash. Why can't I just drag files stored in the document cloud into an e-mail or message - this is the easiest way to share. Share/collaboration is literally unusable in acrobat DC - WHY?! Our entire team may have to move away from the entire Adobe platform if this is…
4 votes -
Email without tracking
This was closed, but not actually resolved. Nice Try Adobe! I would like to send a PDF without tracking, received via cloud, etc. Either it can be fixed or not. Putting Resolved on it without the features and benefits of the past is not a fix.
4 votesHi,
Are you still facing the issue after the fix mentioned in https://helpx.adobe.com/acrobat/kb/send-email-attachment.html ?
Is Yes, please let me know exact steps to reproduce the issue you are facing.
If No, please mark this thread ‘Resolved’.
Thanks & Regards,
Sahil -
Confirmation email when sending out shared reviews
I think I used to receive a confirmation email verifying when and with whom I shared a PDF review.It also contained the link to the review. Was this feature removed? Can it be added back? It is very handy to forward to team members that inevitably missed/can't find the email that was sent to them or insist they were never included in the first place.
3 votesHi There,
Could you please let me know if you are talking about "Adobe cloud storage" based review or it is for shared review based on SharePoint/WebDav/Network folder?
It would be helpful if you could share a screen recording issue.
Regards,
Arvind
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Unable to use share function
After clicking on send button it says I need to be connected to the internet. I have shut down and restarted everything. Our IT department looked at it and says our settings are all correct and that it looks like it is on the Adobe end.
3 votes -
Slow/Hard to Share Files
The new update is HORRIBLE!!! I send paystubs to our employees using tracking and it is taking way longer and freezing up all the time!
3 votes -
Send and Track not working
Twice today I have Shared a document with someone, clicked the track button, and the document DOES NOT appear in the list of files called "Shared for Viewing." Does my recipient have the doc or not? If I don't get these documents in on time I am out of business.
2 votes -
Sent Date/Time on Share email is not accurate
When PDF documents are being shared via Adobe Share (f/k/a Track & Send) it appears with a California Time Stamp, not the Date/Time from the sender, this needs to be corrected as date/time stamping is very important.
2 votes -
Attaching PDF document to email on Mac
When I select "File" & "Attach to email". I get an error message "Server Connection Error. Please verify that port 143 is available for connection on your machine or contact your administrator. Please advise how I can fix this?
2 votesHi,
Apologies for the inconvenience caused!Could you please try to install the latest update and try to send file via email again.
Steps to update :
1. Help→Check for Updates.
Regards,
Sahil -
Connectivity problems
Connectivity problem. I was unable to send file to my client. I received repeated error messages saying that I was not connected to the internet. I was not having any internet issues. I was actively online as I was preparing to send. I ended up just using my email program.
2 votesHi,
Could you please install the latest update and try to send file again ?
Steps to update :
1. Go to Help→“Check for Updates”.Please let me know if issue still exists after update?
Thanks & Regards,
Sahil -
Share to Abobe Cloud link tool missing
I'm running the most recent version of Adobe Acrobat Pro with current updates on a PC. The abitity to share directly to Adobe Cloud and get the link is no longer visible? Please see attachment. Uploading to Cloud, then getting link requires multiple steps I did not have to take before.
1 vote -
Bug: Shared comments appear deleted for some, not at all for others. Cannot retrieve.
Using Share for Review on DC, with several reviewers. I, the owner, made 2 comments. The next day 2 colleagues (A and B) tell me they have commented. I open and see nothing. At 5 am I get an email from Adobe that 1 commenter (B) made 40 comments. I look again and see nothing, and realize there is a problem. Commenter A shares a screenshot of her view in a browser, and it shows "[owner] deleted this comment 13 hours ago". I never deleted any comments, and there seems to be no way to view or retrieve deleted comments.…
1 voteDear Customer.
Thanks for reaching out to us. We are working at our best to resolve your issue. Meanwhile could you please help us with the below info.
1. Are you also not able to see the comments on Web(Browser)
2. Issue appears for specific file or on every files.
3. Also facing any error while posting comments.
4. Also please check if any filter is enabled in Shared file to show only specific comments. -
Acrobat Pro Keeps Crashing Every time I Try to Share Via Email
My Acrobat DC on a Mac keeps crashing every time I try to share via email. I'm currently on the latest version of Acrobat DC and on Mojave 10.14.3.
1 voteDear User,
Apologies for the inconvenience caused!
Please send the recent .crash file once Acrobat crashes. Please send the it to arviyada@adobe.com.
Meanwhile could you please try the steps suggested at the thread: https://acrobat.uservoice.com/admin/v3/suggestions/31040119/ and see if it works.Regards,
Arvind -
Email Validation not Supporting all the Allowable Characters
Email addresses now support special characters as the first character of the local address in an email address and following characters. Acrobat/Reader does not allow these characters within the local address.
1 vote -
Acrobat DC Crashes when sending file as attachment in Outlook through Share component
Everytime I use the Mail to Feature the Application crashes. E-mail created, file attached and sent but Acrobat DC crashes and I have to Force Quit it.
1 voteHi,
Could you please install the latest update and try to send file again ?
Steps to update :
1. Go to Help→“Check for Updates”.Please let me know if issue still exists after update?
Thanks & Regards,
Sahil
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