783 results found
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Can you make screen reader to recognize strikethroughed and underlined text?
Can you make screen reader to recognize strikethroughed and underlined text? Either read it with different tone or remind people this sentens is being strikethroughed/underlined.
1 voteHi,
Currently we don’t have any plan to implement it. But we have kept it in our radar and will implement it in future release.
Please contact us if there are any other concerns.Thanks
Rachit -
In reflow mode the black text on white background feature does not work when text is white.
I create 100 page accessible pdfs which include, white text on coloured backgrounds. One of the tests I do in Acrobat is to view the document in reflow mode, I understand I have to change the colour of the white text to another colour in the Accessibility Preferences, it would be best viewed as black text on a white background which is one of the choices. It does not work, I am also having some trouble getting the text to even shown up clearly when selecting one of the other choices yellow on green etc. but most of all I…
1 vote -
Firefox addon failing to convert
Hello, I recently installed the Acrobat Firefox add on. Here are the issues:
it take an enormous amount of time for the conversion process to complete
As you will see in the attached screencast, the "open pdf in acrobat" option is turned off, yet acrobat application opens anyway. either way, you will see that i'm logged into the account and logged in to the document icloud.
conversion fails.
3
1 voteDuplicate
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1 vote
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Chinese font missing in 2019 PDF
Hi Team , Please help us in getting below chinese symbols printed in our PDF ( 2019.012.20035 version )
烯
酮
肟
烷
眩We are already using a font package named CJK Unified Ideography to get this working but in vain .
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Combined file - contents changed
Combined file - contents changed. I had combined 2 PDFs, however when I view the combined file the numbers on one of the pages completely changed. I work in financial services so this issue is a significant loss in confidence to the software.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Acrobat not working in Microsoft Word 36
I am using Adobe Acrobat Pro and Windows 365. Yesterday I was not able to convert a Word file into a PDF. I was told that the 'add in' (Acrobat) was 'unstable' and it got turn off.
I checked for updates, and tried to reinstall. As far as I am aware I am using the latest version of Acrobat.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
The close button on tabs is smaller than the clickable area.
Adobe acrobat pro dc. The close button (the x) on tabs is smaller than the clickable area. Please graphically indicate the entire clickable area.
1 voteHi,
Thanks for reaching out to us for this.
We dont have any immediate plans of working to change this.We’ll Revisit if we hear back again.
Thanks
Ayush Jain -
attachments in PDF not apparent
Microsoft Outlook (and any other mail application) is very APPARENT if there is an / are attachments.
Adobe Acrobat? It is hidden!!
Please make some popup / notification that there are attachments embedded within the PDF - as a default feature. Just like Outlook has it.
I received a 7MB 1 x page PDF today and only because i questioned myself why it was 7MB in file size (no pictures - just text). ... i went back and checked and clicked on pages - nope, just one page. clicked on layers - nope. Ahh how about attachments. Boom. There are…
1 voteHI,
Thanks for reaching out to us for this.
We dont have any immediate plans of working to change this.We’ll Revisit if we hear back again.
Thanks
Ayush Jain -
Subwindow
When reading a pdf document, one some time need to go back and forth to check definitions, tables, figures, etc. And it's pretty troublesome to do so. It'd be great if we can have a subwindow for looking up things without affecting the current reading process. It'd be greater, if you can open the subwindow directly from 'ctrl+F'.
1 voteNo response received.
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STOP CHANGING LINE THICKNESS!!!!!
You need to fix the bug that changes line thicknesses when saving a Word document as a PDF. It is ABSOLUTELY RIDICULOUS that normal underlines in Word appear thick and bold when opened in PDF. I don't want Adobe changing or enhancing ANYTHING when I save a document as a PDF. The PDF should appear exactly as it does on the screen in Word. Since it doesn't, you have a bug that you need to fix. Don't make excuses! Don't tell me, it's because "enhance thin lines" is default. Why would anyone want Adobe to enhance anything, ever?! If I…
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
MS Word 2016 Addin for Adobe Acrobat Pro 11
Please resolve the incompatibility between MS Office and Acrobat in the subject versions. My Company does not have a budget to upgrade to a new version and plans to maintain the Acrobat Pro 11.
1 voteHi
Unfortunately we cannot help you in this regard as Acrobat 11 is End of life. Please upgrade to Acrobat DC which is very much compatible with latest Office versions for continued support.
Thanks
Tanvi -
Unable to convert .xlsx files to .pdf
I have placed all the .xlsx file in Adobe DC and i am told i can not combine as the files are not supported
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
TENSION
TENSION
1 vote -
Add a download link with words in the web view of pdf sent by Sent&Track service, customers don't think to your logo and refuse Send&Track
The download logo is not enough. Most of my customers can not find / do not understand how to print when they see the page after following a sent&track link. They don't think to download and don't pay attention to this logo so they refuse your system and request the pdf file by email ... for a link.
1 vote -
Adobe DC not printing pdfs from excel . Error message...The procedure entry point _DistBeginFileJob@16 could not be located
Adode DC printing error. No pdf created. Error message when printing as follows...The procedure entry point _DistBeginFileJob@16 could not be located in the dynamic link library C:\Program Files (x86)\Abobe\Acrobat DC\Acrobat\AcroDist.exe.
Windows 10 64 bit.
The problem occurs in Excel, Autocad and word.....
I have uninstalled Acrobat DC and reinstalled, but the error persists. Any ideas, please?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Side by side tabs not windows
When I want to show two files side by side I want them to be in the same window with separated tabs not in new window that is side by side the other window. I attached a screenshot of VScode with side by side tabs.
1 voteHI,
Thanks for reaching out to us for this.
We dont have any immediate plans of working to change this.We’ll Revisit if we hear back again.
Thanks
Ayush Jain -
Bug fill and sign doesn't work like it used to
Fill and sign no longer can grab you signature from you computer and place it. The really sucks!!!
1 voteClosing this thread because of no further communication from the customer end.
Regards,
Sandeep -
Word crashes while creating PDF with bookmarks.
(1) Open Word document. Select tab "Acrobat". Select Create PDF. Process runs for some time; large document - over 1500 pages - around 1200 bookmarks.
(2) Running Windows 10 - OS Build 17763.437
(3) Following is XML of error from windows event log:Log Name: Application
Source: Application Error
Date: 4/13/2019 2:01:56 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: <removed>
Description:
Faulting application name: WINWORD.EXE, version: 16.0.11425.20202, time stamp: 0x5c9d3c2b
Faulting module name: AdobePDFMakerX.dll, version: 19.10.20099.60178, time stamp: 0x5c991ce5
Exception code: 0xc0000005
Fault offset: 0x0007af37
Faulting process id: 0x21e4
Faulting application start time:…1 voteHi Glenn
Since your issue is document specific and we are not able to reproduce this at our end, we cannot help much here without any sample test file. So we are closing the case from our end. Please reopen a new case, if you have a test file which you can share with us.
Thanks
Tanvi -
Amount of cloud storage used
Previous to the upgrade of the portal we were provisioned on the portal page how much cloud storage a user was using. In some cases, users are not allowed to storage on the cloud and I need to ensure this is the case. Please bring back the option of cloud storage used or the ability to know who/how much is being used when needed would be more than helpful.
1 voteClosing the issue because of not further communication from the user end.
Regards,
Sandeep
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