598 results found
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Acrobat PDFMaker -- incorrect and inconsistent page size printing from Excel
When printing an Excel workbook, if any of the tabs have "autofit" turned on, or a Shrink to Fit percentage, the output PDF has different size pages, rather than being shrunk to fit.
For example, print a simple workbook tab with 90% scaling on 8.5x11 paper, and the PDF created measures 9.44x12.22 inches. It should be 8.5x11 inches.
This causes strange behavior during continuous scrolling, as the user expects to see the same size page boundary (A4/Letter) and they are all different. Other non-Adobe PDF software does not do this.
1 voteHi
Can you please share a sample excel file exhibiting this issue?
Thanks
Tanvi -
Bug: Export to Excel combining separate data into same column
Export to excel is combining part of the data into a single column. In the attached file, line G on Table 2 is being combined.
1 vote -
[Bug] Acrobat DC 2020 | exporting to Word – images with text are blurry (OCR disabled)
Acrobat DC 2020 (20.013.20064)
MacOSX 10.14.16Exporting PDFs in Acrobat DC 2020 to Word (.docx or .doc) embedded raster images with (rastered) text (e.g. maps etc.) are blurry/with low resolution in the resulting Word document. This is especially the case if the export OCR option is clearly disabled. Other raster images (without text) are not affected. Embeeded raster images in the source PDF can be jpg or tif with "high" resolution like 300 or 600dpi and the result is allways the same bad quality for raster images with text (either source format of the embedded images), but as good as…
1 vote -
i have a paid version of adobe acrobat
i get the following error when i try to use the fill and sign function. i get attach the signature, but not use any other portion of the functionality. pls advise fix
1 voteHi,
Thanks for sharing the issue details. Requesting you to please provide the following :
1. Go to Help > Check for Updates. Please update to the latest version if not already done.
2. When do you encounter this error? Can you share detailed steps?
3. Does this happen with every PDF or specific PDF?Regards,
Sandeep -
Crashes from Word/Excel 2016; both the plug-in and Save As PDF
I get repeated hard-reboot crashes when creating PDFs from relatively small simple Word documents. I follow the instructions, remove and re-add the plugin, still it can take 20 minutes to get a 9-page, no images or links Word document to PDF correctly. Please fix this.
Windows 10, Acrobat Pro DC version 2020 (latest), Microsoft Word and Excel 2016.1 voteHi
Please check with latest Acrobat 2020 and let us know if you are still facing this issue.
Thanks
Tanvi -
1 vote
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Error when exporting PDF
When attempting to export a pdf to a jpg, png, or tiff an error stating that the image is too wide to output occurs. This only happens with some files, but not all.
We were able to convert the pdf using your online tool.
1 vote -
macOS Big Sur Beta 10: Page scrolling unbearably slow
Even in the latest public beta of MacOS 11, overall performance of Acrobat is sluggish. The app may take over a second to respond to a page scroll request via track pad and scrolling will be choppy.
1 voteHi,
Sorry for the issue that you are facing here.
We tried this at our end but couldn’t get a reproducible case.
Could you please share your BigSur Beta10 Machine configuration/System Information?
Also could you please share a Screen recording video of the sluggish behavior that you observe?
Thanks
Ayush Jain -
1 vote
Sorry for your inconvenience.
It seems InDesign hangs for you. It is not clear how Acrobat is involved in the process. Can you please explain the workflow? -
Some colums are merged when exporting a PDF into XLSX (Excel)
Tried converting several PDF files with the same format into Excel, two colums get incorrectly combined on all of them, this doesn't happen when using a different, free, online service.
Case ID: ADB-14769668-X1X4
1 vote -
Fit to Page
If I change the document to fit to one page, every time I push another bookmark in the document it is back to full page scrolling view. It takes forever to scroll through one page of document in this view for some reason. Please fix this feature.
1 voteHi
Thanks for Reaching out to us for your concerns.
Looks like the Zoom settings of your bookmark are set to FitWidth.Requesting you to kindly change the Zoom properties of your bookmark to set it to FitPage or Inherit Zoom.
Let me know if that helps.
Thanks
Ayush Jain -
New version export to excel some data is missing
While exporting data from PDF to Excel some pdf data is not getting exported in excel. I never experienced this issue in previous version
As per Attachment Group id Mentioned in PDF is 711455, however Exported excel have group id as 71145. so it is missing last digit. I have 250 plus pages in pdf all pages have similar issue with group id.
Old version never had this issue1 vote -
Bug: Very slow to move form fields and copying formfields to another pdf pastes them 90 degrees fault
Bug: Very slow to move form fields and copying formfields to another pdf pastes them 90 degrees fault
1 vote -
Automatically Disables Editing the Form
The Acrobat DC is really **** .. I Fill up the Form 3 times and as I save it... it non editable and can't upload anywhere because of encryption
1 vote -
Can't create or add a signature
I'm unable to create a signature, when I select 'add signature' my screen grey's out and i'm unable to do anything. It doesn't move past this, and then I have to escape out. Is there a work around?
1 voteHi,
Can you please share the below information :
1. Your OS details.
2. Version of your Acrobat. Go to Help > About Acrobat.
3. Can you try clicking on Next inside Fill and Sign app and check if you are able to create a link.
4. Please try to sign out and then sign in again.Regards,
Sandeep Grover -
Erase in Paint and Edit in Adobe
In an earlier version of DC I could erase the wrong information in paint, save and close that page. Go back to the original document open a text box and enter the correct information. I try this with this new version and everything messes up. I was in a chat with one of your techs yesterday for almost 3 hours trying to do what I need to do in the 2020 version of Adobe DC. And it looks horrible, takes a lot of time and I hate it. Please Please Please fix this. I have been looking at peoples complaints…
1 vote -
.docx to PDF/A-1a in Word Minor Bug
When creating a PDF from a .docx file from within Microsoft Word, when PDF/A compliance is set to "PDF/A-1a", text boxes will have borders in the PDF even when they do not have borders in the Word document itself. No other PDF/A compliance setting exhibits this bug.
1 voteHi
Can you share a sample Word file where you are observing this behavior?
Thanks
Tanvi -
1 vote
Hi,
Can you please describe your workflow in a bit more detail? Which application are you trying to use inside Acrobat?
Regards,
Sandeep -
black menu bar
When using acrobat DC with dual monitors, it creates a black box in the top menu bar.
1 voteHi,
Thanks for reaching out to us.
Could you please share a screenshot of the issue of the black box that you are observing?Thanks
Ayush Jain -
1 vote
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