54 results found

1. Can't print pdf files

   Hi,

   I have Adobe Acrobat Reader Pro - Build: 18.11.20040.280397, operating on MACOS High Sierra 10.13.4, with a MFC Brother printer.

   all of a sudden I can't print any files unless I go into advanced settings in the print dialogue box and change to print as image?

   I have updated my mac, my printer and adobe acrobat with no success. I have attached a screenshot of the error msg in my printer queue.

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   6 votes

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   16 comments  ·  Printing  ·  Delete…  ·  Admin →
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   Planned  ·  Ritesh (Adobe) responded

   Hi Bert,

   Could you check if the following steps works for you?
   1. Open Print dialog
   2. Click on “Advance” button
   3. Select “Postscript Options”
   4. Change “Font & Resource Policy” to “send for each page”
   5. Print your documents

   Thanks
   Ritesh

2. Text formatting when copying between text boxes

   Please make an option to keep text formatting, like line feeds, when copying text between two text boxes in same PDF file. At the moment Acrobat DC removes all line feeds when content is copy&pasted which creates a lot of unnecessary "Enter" typing.
   Maybe something like CTRL+SHIFT+V = keep formatting?

   Copying the whole text box is not an options, because the text box is sometimes rotated when pasted to another page.

   Alternative to this request would of course be to make the text box rotatable.

   6 votes

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3. Better licensing options

   You should be able to license Adobe on more than two machines. I may be working from the office, from home, or on a portable device when I travel. The default should be at least three devices (by comparison, Microsoft's license allows one user to use 5 devices).

   At a minimum, you should be able to assign devices to users. I have a license for myself and a license for my assistant. My assistant only works in the office. I am paying for two users which should allow me to install on four computers. I should be able to decide that I have three devices and that my assistant have one device. Currently, I have to switch my license between different devices, which is cumbersome and unnecessary.

   You should be able to license Adobe on more than two machines. I may be working from the office, from home, or on a portable device when I travel. The default should be at least three devices (by comparison, Microsoft's license allows one user to use 5 devices).

   At a minimum, you should be able to assign devices to users. I have a license for myself and a license for my assistant. My assistant only works in the office. I am paying for two users which should allow me to install on four computers. I should be able to decide… more

   5 votes

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4. Word count for ctrl+f word searches

   I would like there to be a word count for a ctrl+f word search that appears in the search box next to the word, much like in Google Chrome. You can see the comparison in my screen shots. The ctrl+shift+f feature is too cumbersome.

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   Planned  ·  AdminAakash Deep (Software Engineer, Adobe) responded

   Hi,

   We are already working on your feature request and we will let you know once the feature has been released in public.

   Thanks,
   Adobe Acrobat DC Team

5. [Bug not resolved] Incomplete "From" field when converting to PDF from Microsoft Outlook 2016

   Bug not resolved.
   In "From" field only shows the name of the email account but
   doesn't show its email account between "< ... >", like in
   previous releases.
   System: Microsoft Windows 10 Pro x64 (updated) //
   Microsoft Outlook 2016 (updated) // Adobe Acrobat Pro DC
   2018.011.20038

   (*) Compare results with, for example, Foxit PhantomPDF addon for Outlook.

   5 votes

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   5 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Planned  ·  mrraj@adobe.com responded

   Thanks for raising your concern, this is know issue and we are working on it.
   Will keep you posted.

   Thanks,
   Mridula

6. compatibility with google drive

   I would like to be able to open and edit pdfs from google drive.

   5 votes

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   Planned  ·  Pratyush Dhoundiyal responded

   Hi,

   This is something which is already on our radar and we are planning to support this in near future.

   Thanks for Reporting
   -Pratyush

7. make eraser comment tool bigger or with variable radius

   make eraser comment tool bigger or with variable radius; i want to be able to erase more quickly

   5 votes

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8. Add the Ability for Adobe PDF printer to print via Autodesk's Revit. The only alternatives are prohibitively expensive.

   Can you please fix the bugs in the PDF printer plugin that works with Autodesk's Revit. The program is very inconsistent and sometime just stall entirely. This would be very helpful to many users of Revit.

   5 votes

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   Planned  ·  3 comments  ·  Printing  ·  Delete…  ·  Admin →
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9. Need for you to add the ability for me to save to google drive from Adobe

   Need for you to add the ability for me to save to google drive from Adobe

   4 votes

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10. Bug: Redaction incorrectly hides text outside of redacted area

    Redaction hides (but does not remove) text outside of the redacted area in certain cases when:

    • A clipping path is set around the content, leaving the outside clipped away
    • The clipping path uses the even-odd rule
    • The clipping path is set while a non-identity transformation matrix is active
    • Before the visible objects are defined the CTM is restored to the identity matrix by concatenating the inverse CTM (rather than restoring the graphics state)

    Steps to reproduce:
    * Open one of the attached files in Adobe Acrobat Pro DC
    * Use the redaction tool to remove the word "Hello"

    Expected result:
    * A black box where the word "Hello" was, the text is removed.

    Observed result:
    * The word "Hello" is redacted correctly, but the word "World" disappears. "World" can still be selected and copy&pasted, but it is not visible.

    Further investigation shows that the clipping path has been modified such that it no longer encloses the text, which causes it to be clipped off, see pic1.png

    Environment:
    Tested with Adobe Acrobat Pro DC version 2018.009.20050 on Windows Server 2008 R2.

    Redaction hides (but does not remove) text outside of the redacted area in certain cases when:

    • A clipping path is set around the content, leaving the outside clipped away
    • The clipping path uses the even-odd rule
    • The clipping path is set while a non-identity transformation matrix is active
    • Before the visible objects are defined the CTM is restored to the identity matrix by concatenating the inverse CTM (rather than restoring the graphics state)

    Steps to reproduce:
    * Open one of the attached files in Adobe Acrobat Pro DC
    * Use the redaction tool to remove the word "Hello"

    Expected result:… more

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    4 votes

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    Planned  ·  Vivek Chandra responded

    Hello Kasper

    Thanks for reporting this issue. The team is looking into this and we will try to fix this soon.

    Regards
    Vivek Chandra

11. Acrobat taskbar icon uses Photoshop icon

    In Windows 10, Acrobat DC's taskbar and start menu shortcut icons randomly switch to using the Photoshop icon. Acrobat DC is the only program that exhibits this problem. The only cure is to follow one of the methods shown in this 2013 forum post: https://forums.adobe.com/thread/1113673. Please fix this bug, which still exists in 2017!

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12. Incorrect PDF generated by distiller

    When distilling attached Postscript the generated PDF shows error when opening. I have narrowed it down to an image which has imagemask set to true as well as mask array in it. This is incorrect as per specification.

    I am using Adobe Acrobat 10.0.0.

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    Planned  ·  3 comments  ·  Printing  ·  Delete…  ·  Admin →
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13. Superscript styling not retained when using Comment to mark-up a PDF

    I have recently upgraded to Adobe Acrobat Pro DC. For my work, I need to mark-up PDFs using Comment tools. When I style some text as superscript using either the feature available in the box that appears when I right click or the shortcut ctrl/shift/+ and then close the pop-up box the styling becomes subscript instead of superscript. I used Adobe Acrobat Professional 8 for a long time and didn't have any problems. It is very frustrating that this doesn't work properly in Adobe Acrobat Pro DC, especially as 'superscript' is offered as a feature in Comments

    4 votes

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14. Drawing polygon always ended a triangle

    This is no an idea. It is a utter disappointment that I paid for perpetual license for Acrobat Pro DC 2015 and I am getting nowhere to be able to draw multi-sided polygons. Always automatically ended a triangle after the third click. Same happens when drawing clouds. Cannot draw multiple segments of connected lines in the same line, always terminated after the second segment.

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15. Custom Comment Status Tags

    It would be nice if users can create and manage custom status tags. Often when I'm addressing comments I use the status tags for organizing which comments I've addressed and how I address them. I turn them on and off to keep track of which one's I've addressed. For the most part they are usually accepted or rejected, but sometimes there are some that should be addressed by someone else, some that require further clarification, some that I simply want to put on the back-burner but don't want to see when I filter out comments that have not been addressed, and other types. The remaining options of "Cancelled" or "Completed" don't always fit and that has created confusion in the past. it would be nice if there were more options in order to improve the usefulness of the filtering tool and to eliminate confusion among reviewers.

    It would be nice if users can create and manage custom status tags. Often when I'm addressing comments I use the status tags for organizing which comments I've addressed and how I address them. I turn them on and off to keep track of which one's I've addressed. For the most part they are usually accepted or rejected, but sometimes there are some that should be addressed by someone else, some that require further clarification, some that I simply want to put on the back-burner but don't want to see when I filter out comments that have not been addressed,… more

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16. Merge PDF - Adobe Acrobat Online (web version)

    Hello Adobe,

    I just noticed that you guys have a pretty nice PDF tool online. I use online PDF tools more than my desktop tools as sometimes I am on architecture like ARM that does not have the features I need. I love the export features of the online acrobat.

    Feature Request: Merge PDFs
    Reference Website/Competitor: See attached image

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    3 votes

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    Planned  ·  AdminAshu Mittal (Product Manager, Acrobat, Adobe) responded

    Hello Dylan,

    Thanks for trying Acrobat online tools. We are definitely planning to introduce Merge/Combine PDF tool in the upcoming months.

    Please stay tuned.

    Thanks,
    -ashu

17. I have Adobe Acrobat DC and macOS Mohave. My system is warning me that Adobe Acrobat DC 32 bit and will shortly not longer run. Needs 64 bit

    Please, give us Adobe Acrobat DC 64 bit for Mac. 32 bit will not run shortly.

    3 votes

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18. Validation of signed PDFs against (all applicable national) law(s)

    In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

    STATUS QUO

    Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

    The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the intended purpose:

    1 - Signature and integrity of the signed file

    The document must be checked to see whether it has been modified since it was signed.

    2 - Revocation status of the signing certificate

    The signed certificate is checked to see if it was issued by a competent, accredited and trusted authority and if it was valid and not revoked (invalidated) at the time it was signed.

    3 - Validity of the time stamp

    A signed time stamp (TSA; Time Stamping Authority) from a recognised provider confirms the time the document was signed regardless of the computer’s system clock.

    4 - Authorised certificate for this document type

    Check whether a document has been signed with an appropriate certificate for the intended purpose

    CHALLENGE

    Some but not all of these legal requirements can be checked and validated by suitable software, such as Adobe's PDF Reader or Acrobat) used for opening and viewing the signed PDF document.

    Whether a particular certificate used for signing a PDF document was legally compliant with all of the country's applicable laws at the time the document was signed, requires validation of the document against an officially approved set of potentially country specific criteria.

    The publicly accessible validator.ch service of the Swiss Federal Administration provides such a validation service free of charge.

    This validator.ch service currently enables 10 different types of digitally signed documents to be validated against all applicable national laws.

    A formal validation protocol can be downloaded in certified PDF format. The validation protocol can be used along with the digitally signed PDF document as evidence to prove its validity.

    Experience with hundres of digitally executed transactions based on digitally signed PDF documents shows :

    Most recipients/readers of signed PDF documents to date will reject the digital document as being "insufficient / not trusted". Most recipients / readers will treat digital documents similar to copies. to be used for information purposes, but not to be relied upon. For lack of trust and better knowledge most recipients / readers still insist on receiving paper signed in handwriting, submitted via postal service rather than e-mail, either instead of or at least in addition to the digitally signed PDF document.

    Experience also shows that most recipients / readers of digitally signed PDF documents will accept such documents and will not insist on additional paper if they receive a validation report along with the signed PDF document. A positive validation report issued in the name of the Swiss Federal Administration never fails to impress the reader / recipient.

    Senders of digitally signed PDF documents can raise the acceptance with recipents / readers dramatically by validating the signed documents using validator.ch and sending both, either as a single PDF portfolio file, or as two separate PDF files . Sending both files as a single PDF file using PDF portfolio file format is most elegant - but may limit recipients / readers ability to open and view the files in non-Adobe browser plugins / PDF readers.

    Providing the two separate files with a common filename but different ending (e.g. -sig and -val) is highly recommended. It facilitates recognition of the "signed document" and its associated "validation protocol".

    SUGGESTION

    Submitting a digitally signed PDF document to an official validation service, such as validator.ch, is currently a manual process that requires some 15-20 seconds for uploading the signed document and downloading the validation protocol through a web interface using a browser.

    The ability to validate a signed PDF document by simply pushing a button, in the application used for creating / signing respectively opening / reading the PDF file, would be most valuable for all users, whether as senders / signatories or as recipients / readers of signed PDF documents.

    In addition to the web interface that validator.ch provides for manual upload of signed PDF documents and download of certified validation reports, validator.ch service can be accessed via API for discrete validation of signed PDF documents. The discrete validator.ch API interface uses cryptographical routines (hash), does not require the document to be uploaded (only the hash) and produced the validation report for a document of any size within seconds.

    Adobe is requested to consider integrating validation functionality by providing a "push button call" to an external official validation service (such as validator.ch) in its Adobe Reader and Acrobat DC products.

    PLEASE SUPPORT THIS SUGGESTION.

    Thank you.

    Thomas A. Louis
    thomas@louis.ch
    +41 56 410 1211

    In Switzerland, as in the EU and many other countries, appropriately digitally signed documents in PDF format are legally fully equivalent to paper-based original documents, signed in handwriting by (one or more) signatories in the presence of witnesses.

    STATUS QUO

    Country specific differences in national law applicable to establishing the legal adequacy of digitally signed documents with their paper-based equivalents require country specific validation of digitally signed documents against applicable sets of criteria.

    The following criteria need to be fulfilled, in order for a digitally signed PDF file to be considered VALID in the sense of LEGALLY COMPLIANT with the… more

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    3 votes

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19. Acrobat crashes when I use the highlighter

    On Windows 10 PC. Adobe Pro CC crashes when using the highlighter on a scanned document.

    3 votes

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20. Taskbar icon for Acrobat and Reader are exactly the same

    How about having a different taskbar icon for Reader and Acrobat! There are some users that use both and it would be nice to be able to distinguish which program is which by looking at the icon! Like we USED to!

    3 votes

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    Planned  ·  Pratyush Dhoundiyal responded

    Thanks for your suggestion, we will surely consider this in future.