Acrobat for Windows and Mac
Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.
The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.
UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
For all other questions and discussions, visit the Support Community for Acrobat.
If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.
Please provide the following information. You can post a new idea or search for ideas already submitted.
How it works:
- Select the feedback forum for your product.
- Browse ideas and vote for the ones you like.
- You may also post a comment for the idea.
- If your feature idea or issue is not listed, post it.
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For a new feature request:
- Brief title
- Description of desired feature
- Why the feature is needed
For a new bug:
- Brief title
- Steps to reproduce the issue
- Environment (OS, other related application versions, etc.)
- Expected result
- Observed result
Need support? Please visit Learn and Support to get started, find quick answers, engage with our vibrant community, and connect with Adobe staff.
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unable to edit pdf
unable to process the page because the paper capture recognition service has experienced an error. code 10001
i uninstalled and reinstalled software
i signed in and out
problem has been on going over 4 days1 voteHello,
Please share the OS and Acrobat DC details.
If possible share the file as well.-Gaurav
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features dont work
i would like to split page but every time i get the error message
( you cant change the security of the document because the document is signed or certified )
i would like also to add my signature but cant because the add signature button is not clickable at all,
1 voteThank you for reporting the issue. We regret you facing inconvenience.
Seems the PDF documents have restrictions w.r.t page extractions and signing operations. Please check Document Properties (CTRL+D or CMD+D) > Security and see if any document security is applied.
If you are not the author of the PDF, you will need to contact him/her to.Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..
And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further if this does not resolve your issue.
-Bhavna
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BUG: Saved PDF and it gave tab name of a company never heard of.
Saved Word.doc file as PDF only to open it and see "Lake Orion Inc" on tab. Don't know who they are...file has nothing to do with them.
1 voteCould you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. -
Incorrect Letters appear
When i use the edit PDF function and attempt to edit the text, the wrong letters are appearing after i type. For instance, when i type the letter "N" , "h" shows up, and when I type "o" , "b" shows up. This is extremely frustrating. Please help!
1 voteHello,
Please share OS and Acrobat DC details.
Also let us know if you are facing this issue with all files.-Gaurav
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Text turned to nothing.
When I saved the file, all of the text has been gone and the only thing that was left are numbers and pictures.
1 voteHello,
Please let us know the operation you have performed before saving the file.
-Gaurav
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Acrobat Pro/Standard PDF Printing.
Hi Adobe,
Shame this isn't a bug bounty or I could possibly get some pennies!
In short, PDFs created in older versions of Adobe do not work with the most recent edition you guys have released.
A client of ours was missing text when printing, after months of painful driver changes etc, we had found a resolution.
Any user that creates a PDF in older Adobe software, will not be able to have a colleague print all text/docs/stamps/markups/borders/lines on a PDF within Acrobat. Only downgrading the user to an older unsecure, unsupport Adobe product works.
Adobe Reader 11.x/11.x.21 - Installing…
1 vote -
How to print a combined file double sided? Adobe treats each song as a separate file, even though combined. 1 pc paper per song.
Make it happen!
1 vote -
Bug - right click error bookmark properties if different types of bookmarks are selected
I first generated my pdf with automated bookmarks.
I then added a few pages and gave them bookmarks manually.When I try to edit these different bookmarks at the same time by selecting them both and right clicking to get the properties window, the program pops up the error message "Adobe has stopped working."
The only way to edit these different bookmarks is by not selecting the different types at the same time.
OS: Windows 8.1 Enterprise
Expected result: I would like the properties window to open when different bookmark types are selected.
Observed result: The program throws an error…
1 voteHello,
Issue is not reproducible at our end.
If you could please share OS and Acrobat DC version details.-Gaurav
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PDFs made from InDesign and Illustrator on-screen RGB colors appear dull in Acrobat Pro.
The SAME PDF colors appear correct in Mac Preview.
1 vote -
Remove Green Box on Button Click
Just wanted to reach out and ask for help on removing an unwanted state appearance from a button I have created on my PDF CV.
Basically I have created a button inside my CV so that when you click on my email at the top, it automatically opens up the users default email programme and pops in my email address in the "To" field which is the expected behaviour , I have also customised the hover sate of the button to display a small red underline which is part of my branding, what I don't like however is that when…
1 vote -
when i load pdf file and start to edit there are cross straight lines showing like water mark
how to fix the problem
1 voteHello,
Please let us know the below details :
- Are you facing this issue every time you open this file?
- Are you facing this issue with every file? If not, please share the bug file or share some screenshots with us.
- Version of Acrobat DC and OS details.
Regards,
Gaurav -
1 vote
Sorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files and a screenshot of the exact error -
How do I upload Open Sans Light Font into my Adobe Acrobat
How do I upload Open Sans Light Font into my Adobe Acrobat
1 voteFor that to work, you will need the original font file.
To install the font:
https://support.microsoft.com/en-us/help/314960/how-to-install-or-remove-a-font-in-windowsAfter installing the font, relaunch Acrobat. You should be able to use the installed font in Acrobat after relaunch.
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1 vote
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I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes.
I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes, and I need to restart the programme
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Freeze Issue When Zooming with Scroll Wheel
When zooming with the scroll wheel, Acrobat freezes and I get a spinning beach ball. The files I am working with are not large, but they do consist of lots of lines/content streams sometimes. If anyone can offer support for this, it would be greatly appreciated. I encounter this issue multiple times a day and it appears to happen only if I am trying to zoom with the wheel right after it opens and Acrobat is still trying to load the creative cloud profile, or when I have been working in the file for a period of time and try…
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Bug: I am unable to save to pdf a downloaded pdf document or when printing to .pdf in Windows 10 on laptop
I'm reporting a bug with Adobe Acrobat Pro DC. I am unable to save a document created by print to .pdf or pdf downloads on a Windows 10 environment.
1 voteHi Peggy,
Thank you for reporting this issue to us. Please provide the following information to help us reproduce this issue:
1. Your Window 10 version
2. Adobe Acrobat DC version
3. What error is shown to you on printing to PDF or downloading PDF?
4. Is this issue happening with any other document such as Doc/txt/xls?Thanks
Ritesh -
Crashes when I try to start the form editor from the Tools pane in Pro DC for Mac
Trying to edit the forms on a PDF created in an earlier version of Acrobat. When I start the Form Editor using the Tools pane, the program crashes every time.
1 votePlease make us of the tool and send us crash report. http://labs.adobe.com/downloads/acrobatmonitor.html
Do ensure you have the latest version of acrobat.
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PCL6 Printing
WHen printing with Adobe Acrobat DC and the network printers are PCL6, the printing is SUPER SLOW. Can we please get some compatibility with PCL6 drivers for printers?
1 voteHi,
Thank you for reporting this issue. Please provide the following details:
1. Is this issue reproducible with all PDFs or just one?
2. Please provide a sample PDF with which you are experiencing this issue.
3. Your OS version
4. Your printer driver and model details
5. Have you tried a different PCL6 printer?Regards,
Ritesh -
1 vote
Could you please help us with the Acrobat build# you are using.
Also, it would be great if you could share the files where you see this issue along with the output.
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- Don't see your idea?