Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • Hot ideas
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  • My feedback
  1. editing pdf and question mark boxes

    I have been editing a PDF without problem, and now all of the sudden, I have a question mark in a box, littered throughout my PDF. It seems to occur over the letter T. It also won't let me into the text box to edit any more.

    Working on a large project with a tight deadline, with hours in the project already..

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  2. When I go to change/update/remove headers, pages disappear

    Running Mac 10.11.6 and Acrobat Pro and when I go to change or update or remove the headers, I lose random pages within my document. I've tried updating the headers, removing the headers and adding headers and it nothing works. HELP.

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  3. not allowing me to edit my PDF. a box keeps popping up saying that "Adobe Acrobat has encountered an unknown error. Please Help!!

    i am trying to edit a PDF and it keeps showing a message that it is unavailable and i do not understand how i am supposed to fix this issue. If someone could please help me i would greatly appreciate it!

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  4. How to Insert Image is Greyed Out on Combining , Editing, Form .

    I am Unable to INSERT an image on your COMBINE, EDIT, FORM. THE INSERT ICON is GREYED OUT

    1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting this.
    We need more information on steps to be able to reproduce this issue.

    Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further.

    -Bhavna

  5. Mismatch between splitted file names and bookmark names

    After splitting a large document by top-level bookmarks, file names do not match bookmark names.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Mismatch between splitted file names and bookmark names

    After splitting a document by top-level bookmarks, file names do not match bookmark names.

    Bookmark names are all capital Greek without periods, underscores or other characters. I'm using Adobe Acrobat DC Pro and Windows 7 Professional.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Export to Word/Excel

    I get a blank pop-up when trying to export a pdf to word excel.

    1 vote
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    0 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Bobbie,

    Could you please elaborate what issue you are facing ?
    For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. You can also share a video and screenshot with us to give better insights of the issue.

    Regards,
    Adobe Acrobat Team

  8. Need to be able to add in electronic signature the document is not "edible" !

    Need a area after signature to add in electronic signatures.

    1 vote
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    0 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Could you please explain your issue in a bit more detail and how it affects the Fill and sign application?

    Regards,
    Sandeep

  9. Crash on deleting pages from document in portfolio

    Acrobat frequently crashes on trying to delete pages from a document that is part of a Portfolio.
    Mac 10.13.3
    Submitted crash report.

    1 vote
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for reporting the issue.
    As the issue is not reproducible in-house, please provide below information:
    1.Request you to share the Acrobat version you are using.
    2.Elaborate step you follow which causes Acrobat to crash.

    Thanks,

  10. PLEASE SOLVE ....'SAVE AS..FAILED TO PROCESS THIS DOCUMENT...I have spent over 2 hours trying to Export PDF to MS Word.....just does not wo

    Please solve ...'Save As...failed to process this document...No file was created'..........I am using latest 7 Day Trial Version.......I have spent 2 hours trying to Export PDFs......I don't trust other online offers....so stuck with Adobe..... and DC

    1 vote
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    1 comment  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Brian,

    Sorry for the inconvenience caused. Could you please elaborate what issue you are facing ?
    For better clarity, please include : Problem statement, reproducible steps, Acrobat build# that you are using and the pdf files.

    Regards,
    Adobe Acrobat Team

  11. Text Box (not font) is black

    When I click on a field to populate, the text box becomes black. Therefore I cannot see what I type in the field. How do I change this?! I need to complete a document as soon as possible, and this issue is holding me up. Thanks.

    I have Adobe Acrobat DC

    1 vote
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    1 comment  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for reporting the issue. We regret you facing inconvenience.

    Can you please try delete the existing field and create a new one? Do you still face the issue?

    Please share the version of acrobat you are using. You can do so using the link -https://helpx.adobe.com/acrobat/kb/identify-product-version.html

    And also share the test PDF file using https://forums.adobe.com/docs/DOC-7161 for us to investigate further.

    -Bhavna

  12. Comment Arrow

    The arrow in the comment section will not change color... It seems to be locked, but when i click on Properties the Locked box is uncheck. The only way to change the color is to make it a default, every time.

    1 vote
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    Need Info  ·  1 comment  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug:problem displaying the attached pdf file

    We have a problem displaying the attached pdf file.

    When opeing the file, the error message shows up and it's unreadable.

    "cannot find or create the font 'MS Mincho'.
    Some characters may not display or print correctly"

    Our setting:

    Protected pdf using owner password
    Fonts are not embedded
    *When we opened encrypted binary registry(CIDSystemInfo Dictionaries),
    the registry shown starts with 'FEFF' in Hex, otherwise registry
    is decryped correctly.

    *NG Versions


    1. Windows 7 Pro (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038


    2. Windows10 Pro ver. 1703 (64bit)
      Adobe Acrobat Reader DC
      2018.011.20038


    3. Windows 10 Pro ver. 1703 (64bit)
      Adobe Acrobat DC
      2018.011.20036


    *OK…

    1 vote
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    1 comment  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Takuya,

    I can’t find any attachments, can you please re-attach the PDF with which you are facing this issue.

    Thanks
    -Pratyush

  14. Make Form Conversions easier .

    Make Form Conversions more intuitive and accurate. The cursor still jumps around and seldom allows me to position it where I want to type.

    1 vote
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion. We shall need more information on how does the “cursor jump around” and what workflow of “Form Conversions” are you using.

    Is it converting MSWord to Acroform or via scanning.?
    Please share more details

    -Bhavna

  15. Virtual Printer for Mac - So you can print customised page sizes A1 A2 etc from all software

    Virtual Printer for Mac
    So you can print customised page sizes A1 A2 etc from all software
    Used to be a feature but has been removed.
    is still a feature on PC.
    Other apps are available such as PDF Printer from the App Store that do this.

    Need to either have Adobe PDF appear as a printer, or be able to adjust settings under the create pdf button, before it creates the pdf.

    currently you can only create a pdf that matches the same size as the document. so you can't print an A4 document onto an A3, A2, A1…

    1 vote
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    0 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  16. acrobat a big load of ****

    out of a sudden acrobat started crashing whenever I edit a pdf for text, or try to edit any image as a bitmap or anything, simply clicking the edit button crashes it, I tryig fixing the installation, reinstalling everyhing, the same **** goes on over and over again.

    1 vote
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    0 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  17. Acrobat Reader

    Installer Initialization failure. Tried every method, no success.

    1 vote
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    0 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  18. Digital signature is too complex for the average Joe, i.e. me

    You need to make this easier and less quirky. I'm using a mac and have downloaded acrobat pro for windows and mac. It's taken me ages and youtube videos to create a digital signature and on a blank pdf I can add it. But when sent a pdf that already contains digital signatures it won't let me sign. In the end I used Mac Preview. This obliterated the original signatures but at least I could sign and send it back for resignature by others. The whole exercise is very unpleasant and very very annoying.

    1 vote
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    Need Info  ·  1 comment  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →
  19. When adding text, the new text is sometimes behind boxes and cannot be moved forward

    When adding text, the new text is sometimes behind boxes and cannot be moved forward as in indesign.

    1 vote
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    1 comment  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  Bilal Ansari responded

    Select the text box, right click and select Arrange → Bring to Front.
    Let us know if that works.

  20. Flip (i.e. 180º) page rotation

    Please add a Flip (i.e. 180º) page rotation icon to page thumbnails pane and as a menu command

    1 vote
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    0 comments  ·  Page Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  Bilal Ansari responded

    Did you try the existing Rotate functionality? Right click on the page thumbnail and select Rotate Pages. From the dropdown, select 180 degrees and Press OK.
    Let us know if that works.

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