525 results found
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If I try to save a document with a different name the program crashes.
If I try to save a document with a different name the program crashes.
1 voteHi we are not able to reproduce the problem in house.
Can you elaborate little more here and also please provide the version of Acrobat you are using. -
Logical presentation of figures
Hello
When generating separate PDF files from a PDF with multiple pages (in my case a 240-page catalog), a number (or folio) is assigned to each page as .... x for units, ..XX for tens, .*** for hundreds, etc.
Which gives: 1, 10, 100, etc.Is it possible for Acrobat to name pages rather like this: 000X, 00XX, 0XXX?
Which would give: 0001, 0010, 0100, etc.List files for a Windows user do not appear in logical order and the user is forced to rename the PDFs by adding zeros in front of the units and tens (a time-consuming job).
…
1 vote -
Conversion of RGB/Spot to CMYK
PDF does not finish converting Spot / RGB colors to CMYK/
This is when using preflight fixes or convert color under Print Production Tools.
Acrobat freezes most of the time, or when I try to Save as.1 voteHi Angelito
Our team is looking into it and will be in touch with you soon.
Thanks
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Crash Crash Crash it is like watching a NASCAR Martinsville Race.
I do not know what your programmers did to the Adobe products in the 2018 version but all Acrobat and Illustrator keep doing is crashing my computer. I reinstalled 2017 Illustrator but there is not a rollback for Acrobat. Please tell your programmers that "Just because you can does not mean you should"
1 voteI am sorry for the inconvenience you are facing, next time you see Acrobat crash, can you please save the crash logs and attach them here, it will help us to narrow down the issue.
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javascript window expired
I can't open PDFs, I tried everything from disabling javascript, turning protected mode off, to formatting my laptop. It always pops out with a javascript window expired. I've attached a photo below. If I disable javascript I am able to open the file but there is no content, if it is enabled then once I open the file it the pop up appears and when I click ok it closes the file.
1 voteHi Rai,
I suppose you are facing this with a particular set of PDF’s. Can you please provide one such PDF. Also please provide the version of Acrobat you are using.
Thanks
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No Adobe scan for windows. I use a tablet and wondering why I cannot use my PC/Computer/Tablet for scanning with its camera
get windows support
1 voteHi,
Thanks for reporting your concern.
As of now, Adobe scan app is not implemented for Windows. We will update you if its done in near future.
Thanks. -
AABDC needs 'Smart Lookup' capabilities like what is in MS Word 2016 to be able to look up phrases, not just SINGLE words.
AABDC needs 'Smart Lookup' capabilities like what is in MS Word 2016 to be able to look up phrases, not just SINGLE words.
I want to be able to highlight something such as a persons name and then 'right click' on it and have a 'drop down' link to Google search the name or other selected phrases.
1 vote -
For the record, I contacted Adobe for Chat support today. It was utterly worthless
For the record, I contacted Adobe for Chat support today. It was utterly worthless
1 voteI am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
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Anand Rao Anand
This person needs some rest he is travelling and worked out poor guy promised to send a free trial but has no time to rest his rear .. Added to that he is so pre occupied that he forgot to tell me that the option of purchase for one month is not his beer ...
1 voteCan you elaborate on the issues you are facing with Acrobat DC?
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Running Sierra 10.12.6. Acrobat pro won't open properly.
Acrobat pro won't open properly on my iMac running Sierra 10.12.6.
I can see it in the menu bar at the top of the screen, but it won't open any further than that.
I have been able to click on file-open and managed to open a file, but none of the tool functions work.1 voteApologies for the trouble, can you provide the Acrobat version you are using. Also please provide the following logs:
“~/Library/Logs/Adobe/Acrobat Update Helper DC.log”
“~/Library/Logs/Adobe/Acrobat Updater DC.log”
“/Var/log/install.log”
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Feature requests for enhancing PDF Portfolios - • Distribution of content updates - Ability to manage a portfolio centrally without trying
Feature requests for enhancing PDF Portfolios from Pennsylvania Gaming Control Board -
• Distribution of content updates - Ability to manage a portfolio centrally without trying to go through a content management system like Sharepoint.
• Annotations – mainly the ability to carry over the comments and highlights each board member has done when a document in the central portfolio is updated.
• Easy to Navigate – Ability to add an Agenda page with hotlinks to the different sections in the Portfolio.1 voteHi
Thanks for your valuable feedback. We have taken your feature request.
Thanks
Tanvi -
Vector Rasterise
Rasterise all vectors option in the export PDF dialogue window.
I use lots of detailed vector files in my layouts and when producing PDF's for approval this can be an issue as the files sizes can be too big to send back and forth over email. There are numerous work arounds but none really give a seamless document flow that should happen. Making a JPEG of my files and placing those instead of eps or ai files can be a headache also.
1 voteWe will reach out to you in case any information is needed.
Thanks
Tanvi -
Error in Adobe Acrobat DC Pro Installer
I download the acrobatproDC_dlm disk image on my Macbook Pro running 10.12.5 using the Chrome browser.
This download proceeds normally.After mounting the disk image and starting the installer app, it fails as 29% saying: "Safari must be closed in order to proceed". This comes up in a dialog box with Retry and Close buttons. Retry always fails with the same error message. Close, of course, closes the installer.
The trouble is that Safari is not running!
I finally figured out that Adobe Acrobat Reader DC was running and this was the cause of the installation failure.
Please correct the…
1 vote -
Add tutorial to add an index to a book. Your instructions for it are WAY TOO VAGUE.
I have been trying to add an index for a 278 page book in PDF. I spent an hour on the phone to tech support in India and no one there seems to know how to do this.
I also need to be able to VIEW it and install it into this PDF to publish it. PLEASE add a tutorial on how this is done, step by step, without CLOUDING the issue with terms like "catalog" and "metatdata" that do NOT contribute to the objective.
1 voteHi Greg,
Please try if this helps: https://helpx.adobe.com/acrobat/using/creating-pdf-indexes.htmlThanks
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1 vote
Please follow this link: https://helpx.adobe.com/acrobat/using/adjusting-pdf-views.html
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Embed APNG (Animated PNG) in PDF
Hello,
Could you add support for embedding APNG (Animated PNG) inside PDF?
Thank You.
1 vote -
Snapshot of PDF page for export to JPG has bugs
If you open those files in Acrobat, and use the snapshot feature, then "control-a" to select everything, you will see differences in each one. In each case, on the right side, the app selects more than it should be selecting. For example, the sample with inset and color has a small band of white on the right side that is included in the selection that should not be. This was a bug in Acrobat 9. I was hoping to find this problem fixed in this version, but it is not. I only discovered this recently, because I started adding background…
1 vote -
Does acrobat have access to my computer?
Whenever I use acrobat, my mouse seems driven by commads - not mine - to do things in acraobat. Things like scrolling, moving mouse, opening other windows in acrobat. Is it a ghost or is it Adobe?
1 voteHi,
I am afraid, Acrobat can not be responsible for this abrupt behavior. Please
do a virus scan on your machine. Let us know if that helps.Thanks
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A document where images cannot be screenshot to be searched for on google images or way to alter our images so same images don't come up
I need to be able to create a document where the images we include can not be screenshot and the searched for in google image search (thus enabling the person I am sending the PDF to to go to competitor websites who have the same images as us). So either no screenshot allowed or the ability to change the images we have sufficiently that google image will not find it.
1 vote -
redaction
When saving a redacted file, the option to for "redacted" to NOT be added to the end of the file name.
1 vote
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