599 results found
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My comment was deleted but I will continue
Your product is very difficult to learn on the go!
I bought it last year to be able to edit, documents redline changes, use electronic signatures and store documents efficiently.
I never used it.
Now I signed up for it again, still there is no way to edit etc, electronic signature. Arggh
What a terrible waste of money!1 vote -
Compare files - text is flagging as discrepancy
We use Adobe to compare PDF file that comes from two different system.
Left side is our internal and right side is from another system.
We copy over the format of the other system for us to compare it perfectly in Adobe.
But no matter how we adjust the alignment and spacing, we still encounter below discrepancy flag.
As you notice, the text are exactly the same.
And also how come the font size of the PDF that comes from our internal system become lesser when convert to Adobe (from 8 to 7.98)Can you help us how to sort…
1 voteHi,
There’s a difference in the font size between the characters in the files shared by you because the application used to create the two PDFs is different. Please try comparing the PDF files created using the same application and let me know if you’re still facing the issue.
Thanks
Adobe Acrobat DC Team -
Acrobat DC not opening pdf files on Mac
Can't open pdf in Acrobat DC. The wheel spins and the program has to be forcefully quit. The program stops working as it prepares the file for reading.
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details(mac version)
Also please provide us some sample files on which you are facing this issue -
BUG: Menu items not listed when attempting to add an action
Running Adobe Acrobat Pro 2017 on Windows 10.
Expected result:
1. Create text link.
2. In PDF, right click link and select Edit Link.
3. Select Actions.
4. In Select Action, choose Execute a Menu Item, then click Add.
5. In Menu Item dialog, see list of available menu items.Observed result:
1. Create text link.
2. In PDF, right click link and select Edit Link.
3. Select Actions.
4. In Select Action, choose Execute a Menu Item, then click Add.
5. In Menu Item dialog, NO LIST of menu items appears.1 votePlease let us know the Acrobat Pro 2017 version.
We are not able to reproduce this issue on latest version.
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Where is the delete text/insert button.
There is one button where you can delete text/insert text but I can't find it
1 voteHello,
I think you are searching for the AddText functionality.
You can find it at :
Open EditApp → You will find AddText option in top toolbar.Please let us know if it serves your purpose.
-Gaurav
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unable to edit pdf
unable to process the page because the paper capture recognition service has experienced an error. code 10001
i uninstalled and reinstalled software
i signed in and out
problem has been on going over 4 days1 voteHello,
Please share the OS and Acrobat DC details.
If possible share the file as well.-Gaurav
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features dont work
i would like to split page but every time i get the error message
( you cant change the security of the document because the document is signed or certified )
i would like also to add my signature but cant because the add signature button is not clickable at all,
1 voteThank you for reporting the issue. We regret you facing inconvenience.
Seems the PDF documents have restrictions w.r.t page extractions and signing operations. Please check Document Properties (CTRL+D or CMD+D) > Security and see if any document security is applied.
If you are not the author of the PDF, you will need to contact him/her to.Please share the version of acrobat you are using. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..
And also share the test PDF file using forums.adobe.com/docs/DOC-7161 for us to investigate further if this does not resolve your issue.
-Bhavna
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BUG: Saved PDF and it gave tab name of a company never heard of.
Saved Word.doc file as PDF only to open it and see "Lake Orion Inc" on tab. Don't know who they are...file has nothing to do with them.
1 voteCould you please elaborate what issue you are facing ?
For better clarity, please include : Problem statement, reproducible steps, OS platform, Acrobat build# that you are using. -
Text turned to nothing.
When I saved the file, all of the text has been gone and the only thing that was left are numbers and pictures.
1 voteHello,
Please let us know the operation you have performed before saving the file.
-Gaurav
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Acrobat Pro/Standard PDF Printing.
Hi Adobe,
Shame this isn't a bug bounty or I could possibly get some pennies!
In short, PDFs created in older versions of Adobe do not work with the most recent edition you guys have released.
A client of ours was missing text when printing, after months of painful driver changes etc, we had found a resolution.
Any user that creates a PDF in older Adobe software, will not be able to have a colleague print all text/docs/stamps/markups/borders/lines on a PDF within Acrobat. Only downgrading the user to an older unsecure, unsupport Adobe product works.
Adobe Reader 11.x/11.x.21 - Installing…
1 vote -
How to print a combined file double sided? Adobe treats each song as a separate file, even though combined. 1 pc paper per song.
Make it happen!
1 vote -
Bug - right click error bookmark properties if different types of bookmarks are selected
I first generated my pdf with automated bookmarks.
I then added a few pages and gave them bookmarks manually.When I try to edit these different bookmarks at the same time by selecting them both and right clicking to get the properties window, the program pops up the error message "Adobe has stopped working."
The only way to edit these different bookmarks is by not selecting the different types at the same time.
OS: Windows 8.1 Enterprise
Expected result: I would like the properties window to open when different bookmark types are selected.
Observed result: The program throws an error…
1 voteHello,
Issue is not reproducible at our end.
If you could please share OS and Acrobat DC version details.-Gaurav
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PDFs made from InDesign and Illustrator on-screen RGB colors appear dull in Acrobat Pro.
The SAME PDF colors appear correct in Mac Preview.
1 vote -
Remove Green Box on Button Click
Just wanted to reach out and ask for help on removing an unwanted state appearance from a button I have created on my PDF CV.
Basically I have created a button inside my CV so that when you click on my email at the top, it automatically opens up the users default email programme and pops in my email address in the "To" field which is the expected behaviour , I have also customised the hover sate of the button to display a small red underline which is part of my branding, what I don't like however is that when…
1 vote -
when i load pdf file and start to edit there are cross straight lines showing like water mark
how to fix the problem
1 voteHello,
Please let us know the below details :
- Are you facing this issue every time you open this file?
- Are you facing this issue with every file? If not, please share the bug file or share some screenshots with us.
- Version of Acrobat DC and OS details.
Regards,
Gaurav -
1 vote
Sorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files and a screenshot of the exact error -
1 vote
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I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes.
I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes, and I need to restart the programme
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
Bug: I am unable to save to pdf a downloaded pdf document or when printing to .pdf in Windows 10 on laptop
I'm reporting a bug with Adobe Acrobat Pro DC. I am unable to save a document created by print to .pdf or pdf downloads on a Windows 10 environment.
1 voteHi Peggy,
Thank you for reporting this issue to us. Please provide the following information to help us reproduce this issue:
1. Your Window 10 version
2. Adobe Acrobat DC version
3. What error is shown to you on printing to PDF or downloading PDF?
4. Is this issue happening with any other document such as Doc/txt/xls?Thanks
Ritesh -
Crashes when I try to start the form editor from the Tools pane in Pro DC for Mac
Trying to edit the forms on a PDF created in an earlier version of Acrobat. When I start the Form Editor using the Tools pane, the program crashes every time.
1 votePlease make us of the tool and send us crash report. http://labs.adobe.com/downloads/acrobatmonitor.html
Do ensure you have the latest version of acrobat.
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