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Acrobat for Windows and Mac: Printing

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Two-sided printing does not work with Acrobat Pro and HP OfficeJet 8710

I have spent the past few months troubleshooting with HP Technicians and have determined that there is a bug when trying to print double-sided documents in Acrobat Pro (DC) using a HP OfficeJet 8710 printer on a Mac. The documents print reverse meaning that for a 3-page document, pages 2 and 3 print double-sided on one sheet of paper while page 1, prints separately. This does not occur with any other HP printers

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Seth Grubman shared this idea  ·   ·  Report…  ·  Admin →
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Need Info  ·  Ritesh (Adobe) responded  · 

Hi,

Please provide the following information to reproduce the issue at our end:
1. Your OS version
2. Installed Acrobat/Reader version
3. Printer drivers and model
4. Sample PDF document on which you have observed this issue.

Thanks
Ritesh

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  • Mick commented  ·   ·  Report

    I am having the same issue. What is wrong??

  • Marco D. commented  ·   ·  Report

    Hello
    I have the same issue with an OfficeJet 7740. Any odd-number-page document will have the first page single-sided printed, should I use normal or reverse order to print... This is frustrating.
    Any update on this topic? Help would be highly appreciated.

  • Anonymous commented  ·   ·  Report

    I have this issue too and it is maddening. Please fix ASAP. I have wasted countless hours and reams of paper reprinting. No one wants this feature.

  • Dan commented  ·   ·  Report

    I have same problem on Acrobat 10.1.16 using Mac OS 10.11.6 to a Canon MG7520 printer. On documents with an odd number of pages, Page 1 prints one-sided (with a blank back), followed by the rest of the pages printing two-sided but paired incorrectly (Page 2 on a sheet with Page 3 on the back, Page 4 with Page 5 on the back, etc.). A document with an even number of pages will print correctly.

  • AdminBablu (Admin, Adobe) commented  ·   ·  Report

    Hi,
    Can you please provide us the postScript file.
    To get postScript file, follow these steps:
    -> Open PDF file in Acrobat
    -> Go to Tools -> Export PDF -> More formats - > PostScript
    Share the generated .ps file with us.

  • smileday commented  ·   ·  Report

    I print multiple copies of a pdf file with 7 pages double sided.

    Acrobat Pro on my mac prints page 1 of the second copy on the back side of page 7 of the first copy. This is wrong.

    Other pdf viewer on my mac, and Acrobat Pro on my Windows laptop connected to the same printer prints correctly. The back side of page 7 of the first copy is blank. Page 1 of the second copy starts on a new sheet of paper.

    Printer: Canon MB5320 with most recent driver.

    Adobe Acrobat 11.0.20

    Mac OS 10.12.4

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