Installing Acrobat Pro plus Acrobat Reader is a necessity
PDF forms developpers needs to test their forms (created with Acrobat Pro) with Acrobat Reader, so we need to have Acrobat Pro AND Acrobat Reader on the same computer.
Preventing us from doing so is a nonsense that forces us to use competing software (Foxit or PDF Studio).
Pramodh Munbodh commented
I design PDF forms in Acrobat Pro for my workplace but my users use Acrobat Reader.
Since I cannot have both apps on my computer, I get blindsided when I add features to my forms but my users cannot use them in Acrobat Reader because I was not able to test it in Acrobat Reader.
Lance Peterson commented
Our document management software is not compatible with the 64 bit version of Reader or with Acrobat Pro. Users are not able to view PDFs if they can't install the 32 bit version of Reader alongside Acrobat Pro.
I, like others on this thread, need to use Acrobat Reader for training, testing, and demonstrations. I use Acrobat Pro every day, but without being able to use Reader separately, I cannot be certain that the solutions I've developed (e.g., forms) will work as expected. I also cannot demonstrate to my students and clients the differences between these two products. Adobe, please support your users and how they are using your products. It's bad enough that your products need to be purchased via subscription, which is very expensive (worse in Canada because it's 35% more up here due to the strength of the Canadian dollar), but to take away a functionality that professionals have relied on for years is short-sighted. I'm appalled, really. I'm currently checking out alternatives (FoxIt) to recommend to my small business clients as alternatives because Adobe doesn't seem to be listening to its professional customers.
David Peters commented
Folks, none of this will happen because Adobe's shareholders have decided to squeeze maximum money out of every Adobe Reader user.
That's why each of the estimated 2 billion users of Adobe Reader secretly gets an almost complete version of Adobe Acrobat DC installed, so that they can be constantly bombarded with ads in order to update to Pro at the touch of a button.
The greedy shareholders of Adobe have done a few lines of math and got a staggering billion dollar sign in their eyes after fantasizing that X percent of the hundreds of millions Average Joes and Plain Janes who use Adobe Reader to read their eBay invoices could be persuaded to subscribe to Pro.
As Gary Chrysler insightfully wrote elsewhere:
"Who owns majority of Adobe? This is absolutely crazy! No humans!!!!!
Largest shareholders include Vanguard Group Inc, BlackRock Inc, State Street Corp, VTSMX - Vanguard Total Stock Market Index Fund Investor Shares, VFINX - Vanguard 500 Index Fund Investor Shares, Morgan Stanley, Fmr Llc, Geode Capital Management, Llc, Jpmorgan Chase & Co, and Invesco Qqq Trust, Series 1."
We can all move on, there will be nothing more to see here.
Mike Shaffer commented
I need to be able to use Adobe Reader independently from Adobe Acrobat.
UNBELIEVEABLE!!!! You can no longer choose which version of reader to use when you have a paid pro subscription. Tried uninstalling pro and downloading and installing acrobat reader but if won't let me. WTF? Really?? When I'm already paying for a service you should allow users to choose which version they want to use to open a PDF
There are literally hundreds of queries about this exact same problem posted online over the last TWO YEARS, with no less than a dozen workarounds offered by various contributors that only worked for a handful of people. It is BEYOND ABSURD that Adobe has not fixed this yet. It is also ridiculous that both of these apps supposedly must be installed in order for PDFs to show up in the Windows File Explorer preview pane again like they used to. This should be enabled for ANY version of Acrobat, whether it is the Reader or Acrobat Pro. The entire Adobe user community would like to have Adobe's explanation for why this has not been fixed, and I shall be giving it a 1-star review everywhere until it is fixed.
Queenie Prentice commented
Government forms will not open with full paid version of Adobe Acrobat, yet I need the full version of Adobe acrobat to design forms! This is absurd.
Paige Nicklin commented
This is affecting our remote desktop environment for our clients. Only some users have an Adobe Pro license which means other users still need to use Adobe Reader. We found a workaround to have both installed, however if a user has an issue with the software then you can't run a repair or reinstall easily as it errors out due to the duplicate installation. This is causing a real headache for us as IT admins!
Cornelia Haller commented
It's unacceptable that it's not possible to use both parallel. f.ex. on a family computer one person may have a paid license while the others don't.
Shall all others not be able to use Acrobat Reader and instead have to use a browser plugin??? It's really a shame that all others are 'punished' because one person has a licence.
Andreas Hadjinikolaou commented
This is killing for shared workspaces like VDI
Robert Bailin commented
Brett's suggestion from April 21 below to make a couple of registry changes does work, but only if you have also installed the current administrative version of Adobe Acrobat DC mentioned on that webpage. Adding those registry keys does nothing if you're using an up-to-date, non-administrative version.
However, the non-logged in version of Adobe Acrobat has a different appearance than the current version of Adobe Reader: The menus are mostly on the right side of the window and are not configurable as the Reader menus across the top of the window. Some functions, such as screen snapshot (camera icon), are unavailable in Reader mode while not logged in.
It's better than before, but it would be even better if non-logged in mode mimiced Adobe Reader exactly.
Danny Lussier commented
I want to keep a separate profile on my computer for Work and Personal. My choices, because of this ridiculous problem created by Adobe are: Use my work profile to read and fill personal (medical) documents, buy an Adobe membership, or use a third-party application. As long as Adobe keeps playing this game, I'm not paying their ridiculous subscription fees...
Leanne Clark commented
We use Adobe InDesign to create fillable forms. We open with Acrobat Pro to save as Reader enabled but we need to be able to test that the form can be filled in with Reader by our customers. We now cannot do this!!
Not good enough Adobe!!
arnold hartog commented
Bretts answer was indeed what we needed to solve the issue , thnx
Elsebet Morville commented
We use Acrobat Pro for print production, but we also need the free Reader for testing and in order to know what can be done there and what can't, se we can help our customers who do not have the Pro version. We also need it in Danish, which is another problem.
I just spent three hours trying all sorts of solutions, and nothing worked.
Brett's answer may be quite simple, but being an ordinary user ... :-)
I reached out to Enterprise support and the answer is quite simple. The new 64-bit unified App installer, allows for a couple of registry entries which defaults to reader with the Pro features enabled via login with adobe account.
Scroll to bottom of document for reg keys or how to use customization wizard.
Erik Wever commented
As a large organization (40000 users) we need for all users acrobat reader to read pdf documents and fill in forms, and a selected group of users and developers need Acrobat DC pro next to the reader. as some web applications are giving problems and errors when opening pdf with pro instead of the reader, reader is a necessity next to pro.
David Peters commented
Don't switch to the sluggish Foxit ****. Use the best PDF software in the world: PDF-Xchange Editor.
Marc Colombara commented
I may have found a solution: stop subscribing to Adobe for my 30 users and buy Foxit licenses, cheaper?
How soon will we have a solution?