1205 results found

1. The attached file consistently crashes Acrobat on compression or exporting. This is a user guide from an open source project.

   The guide is on GitHub at https://github.com/users/sanjana1020/. The following data is referred from https://www.osplabs.com/patient-engagement-software-solutions/. The file is attached along with this message.

   Here is my system report output:

   Account Detail:
   User Rights: Admin
   User Account Control: Limited
   Process Integrity: Medium
   Profile Type: None
   Acrobat Detail:
   Sandboxing: Off
   Protected View: Off
   Captive Reader: No
   Multi-Reader on Desktop Support: Off
   Applications Installed:
   Office Version: Office 2016 64-bit
   Outlook Version: Outlook 2016 64-bit
   Available Physical Memory: 1061952 KB
   Available Virtual Memory: 3683880 KB
   BIOS Version: DELL - 1072009
   Default Browser:
   Default Mail: Microsoft Outlook
   mapi32.dll
   Version: 1.0.2536.0 (WinBuild.160101.0800)

   Display Detail:
   Screen Width: 1920
   Screen Height: 1080
   Number of Monitors: 1
   Number of Mouse Buttons: 16
   Has Mouse Wheel: Yes
   Has Pen Windows: No
   Double Byte Character Set: No
   Has Input Method Editor: Yes
   Inside Screen Reader: No
   Graphics Card: Intel(R) UHD Graphics 620
   Version: 27.20.100.8681
   Check: Not Supported
   Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe
   Version: 21.5.20058.441104
   Creation Date: 2021/06/27
   Creation Time: 1:22:40 AM
   Locale: English (United States)
   Monitor:
   Name: Intel(R) UHD Graphics 620
   Resolution: 1920 x 1080 x 60
   Bits per pixel: 32
   OS Manufacturer: Microsoft Corporation
   OS Name: Microsoft Windows 10
   OS Version: 10.0.19042

   Page File Space: 21915384 KB
   Processor: Intel64 Family 6 Model 142 Stepping 10 GenuineIntel ~1992 Mhz
   Session Detail:
   Boot Type: Normal
   Is Shutting Down: No
   Network: Available
   Inside Citrix: No
   Inside VMWare: No
   Remote Session: No
   Remote Control: No
   Using JAWS: No
   Using ZoomText: No
   Using Windows-Eyes: No
   Using NVDA: No
   Temporary Directory: C:\Users\wshal\AppData\Local\Temp\
   Time Zone: Central Standard Time
   Total Physical Memory: 8283896 KB
   Total Virtual Memory: 4194176 KB
   Windows Detail:
   Tablet PC: No
   Starter Edition: No
   Media Center Edition: No
   Slow Machine: No
   Windows Directory: C:\WINDOWS

   The guide is on GitHub at https://github.com/users/sanjana1020/. The following data is referred from https://www.osplabs.com/patient-engagement-software-solutions/. The file is attached along with this message.

   Here is my system report output:

   Account Detail:
   User Rights: Admin
   User Account Control: Limited
   Process Integrity: Medium
   Profile Type: None
   Acrobat Detail:
   Sandboxing: Off
   Protected View: Off
   Captive Reader: No
   Multi-Reader on Desktop Support: Off
   Applications Installed:
   Office Version: Office 2016 64-bit
   Outlook Version: Outlook 2016 64-bit
   Available Physical Memory: 1061952 KB
   Available Virtual Memory: 3683880 KB
   BIOS Version: DELL - 1072009
   Default Browser:
   Default Mail: Microsoft Outlook
   mapi32.dll
   Version: 1.0.2536.0 (WinBuild.160101.0800)

   Display Detail:
   Screen… more

   • 

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2. Underline feature doesn't hold when creating a web link, reverts to rectangle box after you save.

   Creating a web link inside a pdf and the underline setting works while in the Acrobat app but once you save and open in Mac preview it shows up as a rectangle. Color effect is correct at least. I also tried opening in Chrome and no rectangle or underline although the link feature still works.

   Acrobat Pro DC v 21.0
   Mac OS 10.15.7
   MacBook Pro 16" 2019

   2 votes

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3. Place multi-page documents on layers with one click

   We create patterns for sewing and want to put a multi-page pattern in A4 format for each size on one layer. A document sometimes contains up to 80 pages per clothing size. A pattern has in the cut up to 11 sizes.

   Wish: The document should be able to be placed on a layer with one click. Until now, each page has to be assigned individually! to the respective target page of the respective layer - we are talking about 880 pages that have to be assigned manually.

   Translated with www.DeepL.com/Translator (free version)

   2 votes

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4. Ability to edit PDF on phone

   It would be great to be able to edit a PDF on mobile.

   2 votes

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5. Bug: When scrolling page, highlighted text (after creating a comment) does not display properly

   When scrolling a PDF document with highlighted text using the two-finger gesture on a trackpad, text that is highlighted when creating a Comment does not visually scroll properly. See the attached video. Same problem occurs when using the cursor to scroll the page (not captured in the attached video). Reproduced on several documents

   Steps:
   1. Select text
   2. Bring up contextual menu
   3. Select Highlight Text
   4. Write and post a comment
   5. Scroll page: text creates a visual "ladder" while scrolling and then the page is re-drawn.

   MacbookPro 16" 2021, 64GB Ram, 32 GPU Cores
   OS: Monterey 12.2

   Architecture: arm64
   Processor: Apple M1 Max
   Build: 21.11.20039.0
   AGM: 4.30.115
   CoolType: 6.0.3
   JP2K: 2.0.4.50016

   When scrolling a PDF document with highlighted text using the two-finger gesture on a trackpad, text that is highlighted when creating a Comment does not visually scroll properly. See the attached video. Same problem occurs when using the cursor to scroll the page (not captured in the attached video). Reproduced on several documents

   Steps:
   1. Select text
   2. Bring up contextual menu
   3. Select Highlight Text
   4. Write and post a comment
   5. Scroll page: text creates a visual "ladder" while scrolling and then the page is re-drawn.

   MacbookPro 16" 2021, 64GB Ram, 32 GPU Cores
   OS: Monterey 12.2

   Architecture:… more

   • 

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6. Need full suite of editing tools in Adobe Acrobat DC

   When sending a sharable pdf document to several people so they can edit it we need to have access to all editing tools. Currently, when you open a regular pdf, there are 13 editing tools available. When you open the cloud-based sharable document, there are only 5 tools. We used to be able to have a shareable pdf AND access to all tools but no longer.

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7. Bug with function bookmrk.GetByTitle. It stoped working as it should on Windows 7

   function bookmrk.GetByTitle stoped working as it should. It worked properly early. We tried to reinstall then Acrobat, but it didn't help.
   Windows 7. Acrobat Pro DC 2021.007.20102
   Error in the following VBScript:

   Set MainPartDocument = CreateObject("AcroExch.PDDoc")
   MainPartDocument.Open("C:\1\1.pdf")
   Set bookmrk = CreateObject("AcroExch.PDBookmark")
   'on the next line function returns False, although the "bookmark" exists in the file. GetByTitle actually can't get the bookmark.
   res = bookmrk.GetByTitle(MainPartDocument, "bookmark")
   msgbox res
   if res then
   msgbox "bookmrk exists " & bookmrk.GetTitle
   end if

   It looks like a bug. The problem was solved by installing Acrobat Reader on the PC additionally to Acrobat Pro. We noticed, that the problem reproduced only on PC's with Pro version only.

   function bookmrk.GetByTitle stoped working as it should. It worked properly early. We tried to reinstall then Acrobat, but it didn't help.
   Windows 7. Acrobat Pro DC 2021.007.20102
   Error in the following VBScript:

   Set MainPartDocument = CreateObject("AcroExch.PDDoc")
   MainPartDocument.Open("C:\1\1.pdf")
   Set bookmrk = CreateObject("AcroExch.PDBookmark")
   'on the next line function returns False, although the "bookmark" exists in the file. GetByTitle actually can't get the bookmark.
   res = bookmrk.GetByTitle(MainPartDocument, "bookmark")
   msgbox res
   if res then
   msgbox "bookmrk exists " & bookmrk.GetTitle
   end if

   It looks like a bug. The problem was solved by installing Acrobat Reader on the PC additionally to Acrobat Pro. We noticed,… more

   2 votes

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8. Mark up

   I would like to be able to write on the file. The highlighter tool is chunky and not great for writing sentences. It would be helpful for me to use a pen tool to write sentences in the margin rather than simply type it in.

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9. Redact feature no longer functions properly

   I have hundreds of pages to redact in a scanned document and when I hit apply the screen over the document goes gray and a solid white box appears in the center. The white box usually give the options to use in the redaction process. I have to close Adobe with Task Manager. This is unacceptable. This is a recurring problem. I managed to clear it with difficulty a few weeks ago and the malfunction has returned. Please don't tell me to update. I checked. There are no outstanding updates. This is disappointing and annoying as I expected better from your company. I work for a large state agency that uses your product with a license. I've seen other people with the same complaint. This defect needs to be addressed.

   I have hundreds of pages to redact in a scanned document and when I hit apply the screen over the document goes gray and a solid white box appears in the center. The white box usually give the options to use in the redaction process. I have to close Adobe with Task Manager. This is unacceptable. This is a recurring problem. I managed to clear it with difficulty a few weeks ago and the malfunction has returned. Please don't tell me to update. I checked. There are no outstanding updates. This is disappointing and annoying as I expected better from… more

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10. When in edit mode, adobe "quits" edit mode!

    DID YOU KNOW THAT YOU CAN CLICK ON OPTIONS AT RIGHT IN EDIT MODE OR ADD TEXT AND CLOSE ADOBE AND LOSE ALL YOUR WORK.

    2 votes

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11. FIND & Replace broken/hangs & should allow single character replacements, especially since problem needed after import errors

    When importing text into Adobe Acrobat DC Pro, it often has single character errors throughout the document. In using your Find/Replace feature, it only worked once for only some of the instances. I think it has to do with your default to "whole word" being greyed out, but honestly this should be a straight-forward feature! It should allow any text string to be replaced throughout the document, especially formatting characters caused by import errors. Also, I did try the redact feature and it did NOT work as I need the formatting to be corrected. Additionally, although I did get a few characters "replaced" initially, I was not able to get the Find/Replace feature to work again, even after saving the file etc. I used to be a systems engineer and this is very simple to code; it's disappointing to see how long this has been a problem feature.

    When importing text into Adobe Acrobat DC Pro, it often has single character errors throughout the document. In using your Find/Replace feature, it only worked once for only some of the instances. I think it has to do with your default to "whole word" being greyed out, but honestly this should be a straight-forward feature! It should allow any text string to be replaced throughout the document, especially formatting characters caused by import errors. Also, I did try the redact feature and it did NOT work as I need the formatting to be corrected. Additionally, although I did get a… more

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12. New DC Edit Function

    I've recently upgraded to the new DC version from my previous PRO version.

    The editing function is unbearable to use, typing in the text box is so slow it's impossible to get anything done/progressed.

    Also adding lines and other mark-up boxes shapes seems to be now non-existent.

    If Adobe bring out new versions and expect us to pay for the upgrade, surly we should at least expect this to be an improvement on what was there previously and not a backward step, disappointing thus far unless I'm missing something with my upgrade??

    Can someone help.

    2 votes

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13. Subscript and Superscript option for Adobe Acrobat Pro DC

    I teach science and need to be able to easily add subscripts and superscripts as I grade students' PDFs. Could you please add subscript and superscript options to the Comment Toolbar?

    2 votes

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14. When adding text to a page, I am only able to enter one character at a time

    When I am typing in a text box, I am only able to enter one character before it won't let me enter anything else. To continue typing, I have to click out of the text box and back into it. Even then it will only let me type one character before I have to repeat the process.

    2 votes

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15. Redaction not working properly

    This expensive piece of software really is often total garbage. Gone through redacting information from 52 pages, applied it and the thing spazzes out and puts black lines everywhere that wasn't even selected.

    What the ****?

    Thought, ah, must just be something tricky with the PDF so I printed to PDF to flatten it, did it again and it just got worse!

    2 votes

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16. FIX ACROBAT FORGET THE CLOUDE

    Acrobat just quits allowing editing of existing file, clipboard does not work
    any new edits make no sense you must save file then reopen to edit. You people need to fix acrobat and forget cloud and this **** on this website!?

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17. Let me add "take snapshot" to the quickbar permanantely.
    2 votes

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18. [BUG] Adobe Acrobat has encountered an unknown error

    We have an application that generates PDF files using Quick Report library.
    Those PDFs cannot be edited in Adobe Acrobat 2020 (Adobe Acrobat has encountered an unknown error) but they can be edited with other PDF tools such as SodaPDF.

    I tried all methods listed in this forum but nothing worked.

    The only solution is to print the PDF using the 'Adobe Printer' and then edit this file.
    It's a simple workaround but quite painful when you have to do it dozens of times per day.

    It would be nice if Adobe could provide a fix for an issue that has been happening for years.

    We have an application that generates PDF files using Quick Report library.
    Those PDFs cannot be edited in Adobe Acrobat 2020 (Adobe Acrobat has encountered an unknown error) but they can be edited with other PDF tools such as SodaPDF.

    I tried all methods listed in this forum but nothing worked.

    The only solution is to print the PDF using the 'Adobe Printer' and then edit this file.
    It's a simple workaround but quite painful when you have to do it dozens of times per day.

    It would be nice if Adobe could provide a fix for an issue that… more

    2 votes

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19. Bug report: "Find" function fails intermittently on large documents

    The "Find" text function in the current version of Adobe Acrobat Pro DC fails intermittently when searching for text strings in larger PDF documents. This issue occurs across multiple users on multiple devices, so is not isolated to any individual installation of Adobe Acrobat Pro DC. Illustration attached.

    •  

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20. No way to password protect a PDF from editing BUT allow annotations on mobile devices (Samsung tablet, Ipad etc.)

    I need to be able to protect PDFs on my Mac from editing BUT allow annotations. We have tried taking the following steps...

    We saved a Word doc as pdf on Mac, uploaded it to Adobe Pro, in 'allow changes' chose commenting, filling in form fields, and signing existing signature fields.

    We then sent the protected pdf to various devices.

    Recipients were prompted to enter a password in order to annotate on Samsung Tablet and Ipad.

    Surely, allowing annotation while protecting the pdf from editing is much in demand these days, in particular in the education field where students are receiving pdf worksheets and wish to write their answers using annotation tools on their mobile devices.

    I need to be able to protect PDFs on my Mac from editing BUT allow annotations. We have tried taking the following steps...

    We saved a Word doc as pdf on Mac, uploaded it to Adobe Pro, in 'allow changes' chose commenting, filling in form fields, and signing existing signature fields.

    We then sent the protected pdf to various devices.

    Recipients were prompted to enter a password in order to annotate on Samsung Tablet and Ipad.

    Surely, allowing annotation while protecting the pdf from editing is much in demand these days, in particular in the education field where students are… more

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