Acrobat for Windows and Mac
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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.
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In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.
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For a new feature request:
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Word, Save as PDF, best for electronic distribution fails with error
New problem today, 3/7/19 I can no longer save a Word doc as a PDF optimized for electronic distribution. The Word doc itself doesn't seem to matter, happens with different fonts etc.
In Word, attempt to File -> Save As -> PDF with Best for Electronic Distribution option selected fails with the message Can't Export File. There are three workarounds: 1)Save As PDF with Best for Printing option, 2)Print -> Print to PDF, or 3)click the Acrobat tab in Word and Create PDF icon upper left.
my setup:
Mac OS 10.14.3
Word 16.16.7
Acrobat Pro DC 2019.010.200981 voteGlad to know that your issue is resolved!
Cheers!
Tanvi -
Has the PDFMaker Crashing MS 2016 and MS Office 365 Issue Been Fixed?
Has the issue with PDFMaker crashing with Office 2016 and Office 365 on Windows been fixed? The workaround provided in your article acknowledging this issue (see link below) did not suffice, and we had to remove the Acrobat plugin from our MS Office 365. In so doing, we lost the added bookmarking features available via your plug in. The rules for California Court Filings require bookmarking, which that plug in helps automate.
https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html#temp_problem
1 voteHi
This issue has long been resolved from Microsoft’e end. Please ensure that you are using the latest version of Acrobat and Office.
Thanks
Tanvi -
"Combing files in Acrobat..." is not combining .HEIC files
Working on Windows 10 Enterprise, Version 1803, OS Build 17134.523
Acrobat Pro DC, Version 2019.010.20069When combining a list of files, Acrobat will not actually combine the file type HEIC. Everything else is combined but there is no indication in Acrobat that it left the HEIC files out. When combining dozens of files, it is easy to miss this issue.The "Files" attachment shows two PDF's and an HEIC file that need to be combined. When I select all, right click, "Combine files in Acrobat...", I get the results in the "Results" attachment. All that appears is the two PDF's.
1 voteHi
Acrobat does not support .Heic files. In case, you want to combine it, you can print it to PDF from native application and then combine it.
Thanks
Tanvi -
Issue with pdf files coming from Nitro 9
When combining pdf files coming from Nitro 9, in some cases I have issues with some sentences. There are missing letters.
It doesn't appear each times, but when it appears it is always the same mistake1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Cannot Combine documents
I used Adobe Acrobat Pro DC on a Windows 7 64 bit desktop environment.
I simply select the combine documents icon button, it has me choose either existing open document or add unopened documents. Either way it does not work. When I select open document, it has the one open document and then I need to add the 2nd document to combine, and I select it, those documents never populated the page and thus I cannot move to the next step of clicking on the "Combine" button. This has happened multiple times. I think of asking for a refund and…
1 voteThanks for confirming. Its great to know that your issue has been resolved.
Keep us posted if you face any issue.Thanks,
Mridula -
Combining multiple PDF's in to one Document. NOT WORKING.
Using Acrobat PRO DC 19.008.20074
When I open Adobe, Combine files, add the files I want to combine, either PDF or other word, excel, etc, click on Combine. What I end up with is a "PORTFOLIO". The thumbnails are all visible on the navigation pane but the actual PDF that was supposed to contain all the pages I just combined, there is only the first page, no other pages. I create Board packets with this feature. It has become a big headache. How do I get this to work.1 voteGreat to know that your problem is resolved. Cheers!
-Tanvi
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Create Portfolio
When I create a "combined pdf" from several files, using Acrobat Pro DC, the first page of the resulting pdf portfolio "forces" one to download Acrobat Reader. I use a Mac and my preferred pdf reader is Preview so I do not then have Acrobat Reader installed on my Mac any longer. Why am I forced to download Reader?
1 voteHi
PDF Portfolios are special sort of PDF files which can be viewed best in Adobe Acrobat and Reader only. Other PDF viewers do not have the capability to render PDF portfolios.
Hope this helps!Thanks
Tanvi -
Microsoft hyperlink accessibility through pdf conversion
If you add a pdf link in word it will not be accessible when you CONVERT the document to pdf. BUT if you create a pdf using the word file, the links created in the word document will be accessible. My request is that you make the hyperlinks accessible through pdf conversion as well. MEANING, please have the accessible when you file>>save as >> pdf.
1 voteHi
We already create accessible links with Acrobat DC and Office 2016 on Mac OS.
You can follow the steps here to create such PDFs:
Open the Word file
Go to Acrobat ribbon > Create PDF.Thanks
Tanvi -
change of word format particularly drawings and call outs
for some reason when I have inserted a drawing and then inserted a call out over this drawing to identify things for my clients, when I create a PDF it either doesn't show the arrow correctly, or covers up areas with a blank spot. it has never done this before, it doesn't do it all the time either, even in the same document some will be exactly as they are represented in word, others not. makes my reports look very amateurish
1 voteHi Keith
Given other high priority items, we have decided to not fix this issue.
As a workaround, you can un-check the preference to upload to Document cloud and convert the file locally itself.
Here are the steps:Open Acrobat
Go to Tools > Create PDF > Single file
click on “Select a file”
In the file picker dialog, select the Word file and uncheck the preference " Use Adobe Create PDF cloud service"
click on Openand then create the PDF
Hope this helps!
Thanks
Tanvi -
Convert Email Attachments to PDF in Combine Files Feature.
I can drag and drop emails from Outlook into the Combine Files Window, however, when you "combine" the files, the attachments are embedded rather than attached at the end of each email. You can manually convert each email in Outlook with attachments in that fashion, but when you have 100+ emails with attachments, that just doesn't work.
1 voteHi
You can achieve this by Selecting Multiple emails and converting them together using the Acrobat PDFMaker add-in in Outlook.
You can refer this:https://helpx.adobe.com/acrobat/using/creating-pdfs-pdfmaker-windows.html
Thanks
Tanvi -
Make Adobe Pro compatible with Chrome please
Make Adobe Pro compatible with Chrome please so that it can convert web pages to pdf files.
1 voteHi
We already have a Chrome extension that converts web pages to PDF. It is available with Acrobat Pro DC and Acrobat Classic 2015/2017.
Thanks
Tanvi -
Converting .ai to .pdf
I've been converting .ai to pdf by dragging onto Acrobat DC. By doing this, I don't need fonts or linked images. Had a file that gave me the error: "Acrobat pdf conversion could not be completed. This could be due to a network error or if there is no valid Acrobat online service membership."
Other .ai files convert just fine, but this one file it doesn't work. I dragged onto Acrobat Pro 11 and the file converts just fine. It's curious it works on an older version of acrobat but not DC.1 vote -
When I choose File>Create>Combine Files into a Single PDF, It should combine files into a single PDF, notAdobe Acrobat Pro DC 2018.011.20040
Bug
When I choose File>Create>Combine Files into a Single PDF,
It should COMBINE FILES INTO A SINGLE PDF, not create a portfolio, which is what it does.Adobe Acrobat Pro DC 2018.011.20040
Windows 10 64bit1 voteHi
Please uncheck the “Save as PDF Portfolio” options in Tools > Combine Files > Options dialog and your issue will be resolved.
Let us know if this doesn’t work out for you.Thanks
Tanvi -
I am trying to combine multiple Img into a single pdf, but everytime I try it converts individual pdf files.
How would I convert multiple img into a single pdf?
1 voteHi
You can use Tools > Combine Files for creating Single PDF of all Images.
Thanks
Tanvi -
When in Acrobat DC with several open tabs; have the ability to combine the tabs into one pdf.
Would like to be able to select open tabs and combine/save them as one pdf rather than go out to the combine pdf function and drop/select them. Since they are already open and have been updated, now want to combine the tabs and not save the files separately and then use the regular combine function.
1 voteHi
Thanks for reaching out.
You can already do this by going to Tools > Combine Files > Select “Add Open files” in the Add files dropdown.Hope this helps!
Thanks
Tanvi -
Always saves as a PDF Portfolio do not want this
Every time i save a combined file, it saves as a portfolio. how do i turn that off.
1 voteHi,
Please follow below steps to Turn off portfolio PDF creation while combing:
Launch Acrobat and goto “Tools→Combine App→Options (gear icon)”.
Now under “Option” uncheck " Save as PDF Portfolio" and Ok.You are done, combine and get your desire result . Let us know if you face any issue.
Thanks,
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Rotate single document before saving/combining multipage pdf
When combining files/multiple pages into single pdf file, some pages maybe oriented horizontal vs vertical. It would be nice to be able to rotate all the pages to the same orientation prior to binding all the files.
Just a thought. This feature maybe in the program already and I just don't see it. I know you can do it from a single page, this is just to skip that step of doing it in one aspect of the program and saving then doing the 2nd combine step. Just a though1 voteHi
Thanks for your feedback
You can achieve this by first creating the PDF and then go to Tools > Organize pages and then rotate the pages you want.Thanks
Tanvi -
please allow when you convert "type" files from multiple folders they remain in the same folders... I have a major snafu all my conversions
include a feature when converting files they remain in the same folder / directory to avoid major file displacements...
1 voteHi
Please try creating from File > Create > Create Multiple PDF files
Add the files that you want and as you press OK, click on “The Same folder selected at the start” when asked for target folder.Hope this helps!
Thanks
Tanvi -
Ability to Hide Toolbars in a Portfolio like Adobe XI
In Adobe XI, we were able to hide the Editing Tools and toolbars in a Portfolio, so when we sent it to a client, they were able to only view the documents. Can we please get that capability back in Adobe Acrobat 2017?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you still have any query.
Thanks
Tanvi -
Combining files
As a new user of Acrobat DC, I combine 2 files and save the portfolio. When I open up my new combined file there is a column panel on the left that shows the 2 documents that I combined. I cannot scroll through my new combined document from page 1 to the end. Rather, I must use arrows to toggle between my 2 documents. What am I missing to see it as one new combined document? Thanks.
1 vote
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