120 results found
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Exporting of high resolution graphics/shapes from powerpoint on Mac
Would like to be able to natively export high resolution "shapes" (i.e., gradients, colors, etc) from powerpoint without compromising quality
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Word 2016 - Acrobat DC - Windows 10 - Merging multiple Word files to single PDF
Why doesn't Word close when merging multiple Word docs to single PDF?
Each convert/combine of a Word doc to PDF opens a new instance of Word, leaves Word open on the screen and then opens another instance of Word for the next document. Inevitably Word crashes! What's the problem Acrobat? What's the fix!?1 voteGreat to hear that your issue is fixed!
Cheers!
Tanvi -
Bug report
On the window Combine files into a single pdf, after I chosen a file, if I press the file and holding the ALT button, show me a little icon of plus, as the file will be duplicate inside this window, but doesn't work like that.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
I am getting a box with a cross in it replacing certain letters. Help!
I am getting a box with a cross in it replacing certain letters when I save a PDF. Also, I would like to underline individual words but if they are in the same line, the whole line gets underlined.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
having trouble combining files to one Adobe file?
I am having trouble combining files to one Adobe file. why and how do i resolve that issue?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Internal links in an Excel workbook do not work if converted to Adobe PDF File
Adobe DC Pro stopped converting internal links (links from one worksheet to another within an Excel workbook) either in late December or early January 2018. However, links to external web locations such as http://www.cnn.com in Excel continue to work once the file is converted to Adobe PDF. I recommend you test that issue on your own computer. Open an Excel file with two tabs; Sheet1 and Sheet2. Create a hyperlink from Sheet1 to Sheet2 and a hyperlink from Sheet2 to Sheet1 and then convert the Excel file to Adobe Acrobat using the Acrobat Menu in Excel. You will realize that…
1 voteHi
Thanks for reporting the issue. This is an issue with Microsoft Office and cannot be resolved from Acrobat’s end.
Please reach out to Microsoft forums for further support.Thanks
Tanvi -
Graphic conversion from Word was completely messed up
Most of the time, I've had no trouble with conversions of scientific graphics in Microsoft Word to the corresponding PDF images. This time it was really messed up! I've attached the Acrobat DC conversion and a similar conversion with another PDF converter program. The latter was a faithful translation of the Word image.
Can this be fixed?
1 voteThank you for your bug report. Unfortunately, we are unable to address this problem due to other high priority backlog items.
Thanks for your patience.
Tanvi -
Unexpected text ligatures when creating PDF from HTML
Steps to reproduce:
Go to https://secure.cst.org/portal/en/url/login
Create a PDF from this webpageExpect that when the letters 'st' occur together that they are separate letters, but instead a 'st' ligature is created in the PDF.
Problem occurs in Windows 10 using Firefox, Chrome, and IE.
1 voteHi
Unfortunately, we cannot proceed with this request as this issue is specific to a particular site. Let us know if you face similar issues with more such sites and we will look into it in future.
Thanks
Tanvi -
export shifting page size
when exporting to pdf from InDesign, the page size is changing because the page information cannot fit on page because of crop marks and spread function
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
1 vote
We are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Converted Word document to Acrobat. The end notes are not linked correctly
Exported a document from Word 2013 using the Acrobat PDFMaker Office addin. The Word document has 541 end note references. When I select a reference within the PDF document it does not bring me to the correct end note.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Combining files is creating duplicates of the first files only
I am going through the process of combining multiple PDF's into one using the same process I've always used and for some reason, all I get is the right number of documents, but they are all duplicates of the first file on the list. Any suggestions?
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
PDF maker plugin grayed out in Word
Prior to 02/02/2018 the create PDF plugin in Word functioned. The plugin stopped only in Word. It works in all other Office 365 ProPlus applications. Case #ADB-984399-R8L2
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Margins are the same in PDF as in Word
The margins in the word doc are changed when converting to a PDF file. One inch at the top, One and a half at the bottom, One inch left and one inch right are changed to two and a half at the top and less than a 1/4 inch at the bottom. No way to change this.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Cannot creat PDF
I am usin Mac OS High Sierra and when i try to make a PDF i get the error:
"No pdf file was created because acrobat encountered an unidentified error"
What is the solution for this1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
acrobat can't open word doc on mac
Acrobat hangs when adding microsoft word documents. Using Office 2016
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Combine files bug
Occasionally after 2 files are selected to be combined into one pdf document, there is only a blank gray screen, instead of showing the two documents side by side. I know that this happens when one of the documents to be combined is open and that makes sense to me, but it happens under other circumstances that I can't identify. When I close the application and open it up again, it works fine.
1 voteHi
Thanks for reporting the issue. Unfortunately we are unable to take this request due to other high priority items. However, as a workaround, you can quit and re-launch Acrobat and do Combine from Tools for a successful conversion.
Thanks
TanviThanks
Tanvi -
PDF Maker conflict with Word
The PDF plug-in to Word keeps failing, then Word takes forever to recover. I'm annoyed given how comparatively expensive the Adobe software is.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
an unexpeded error occured PDF maker was unable to make PDF
Cant convert any file to PDF with this Adobe DC software. Have tired to uninstall and re-install with no success.
Message: unexpected error occurred. PDFMaker was unable to produce the Adobe PDF.
Once the trial period is over, deleting app from PC.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
PLEASE find a better solution for embedding video that offers quality adjustments
Create a better way to embed a video file in Acrobat in such that one can make sure that scaling does not occur and that the quality can be as good as the original without compression or degradation.
1 voteWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi
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