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Acrobat for Windows and Mac

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
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  4. Expected result
  5. Observed result

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Acrobat for Windows and Mac

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99 results found

  1. I was having problems using abode so cancelled my subscription from frustration. All my invoices were done on this system and now I have no record. Why were the invoices removed from my system when I cancelled my subscription, they were done while I was paying to use it and I want them back

    1 vote

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  2. I have a Team Account (work email address) for Acrobat Pro
    I have a personal account (personal email) for Creative Cloud Photography Plan.
    I use both work laptop and personal desktop for work application.
    I wish to remain logged into CC for LR access, but when I want to use Acrobat Pro, I am forced to swap ID. As Acrobat Pro is my default PDF viewer, this happens a lot.
    The answer given was to ask my corporate Adobe Acount Admin to use my personal email address not my work email.
    This is mad.
    Corporates don't make this easy. I…

    1 vote

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  3. BUG - Licence Activation is standalone and not connected to Creative Cloud

    We have Creative Cloud collection subscription and the licence activation to acrobat is not connected to being signed into Creative Cloud.
    so you have to sign in twice.
    Please fix this so it is part of the whole family. We should only have to sign in once to activate all the software in creative cloud suite.

    thanks

    1 vote

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  4. Problema de instalación no se encuentra IMSLib. Los servicios de Acrobat no funcionan.
    Ricardo Rojas 21/12/2018

    1 vote

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  5. My Adobe Reader DC crashed on my Mac and I can´t close it, restart it or anything. Even I can´t restart my laptop because is still open. I am trying to log in my account, but this is also not working (still waiting for the reset password mails). I don't now how to delete the program and reinstall it.

    1 vote

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  6. If a customer wants to purchase more than 1 subscription, they should not have to create a second email and sign in as a separate customer. In order to buy 2 subscriptions, I have to create a separate email, separate password, and sign in separately under a second Adobe ID.

    1 vote

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  7. Please make the updater of Adobe Acrobat visible when it runs. Yesterday, I already begun to look for malware on my MacBook until I realized that it was simply the Acrobat Updater downloading and installing the newest update silently and invisibly in the background. Thank you.

    3 votes

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    Hi,

    Thanks for writing your concerns to Adobe. We try to apply updates in background so that it is less intrusive to users .
    We will try to improve based on your inputs.

  8. I need your full suite of products, specially those related to pdf, (reader, editor, etc.), for work on Linux, kubuntu or Debian.
    I know of there are many companies of the lack of these tools jeopardize the switch of the work stations to Linux, for the daily office task.

    5 votes

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  9. BUNCH OF CROOKS - CONSTANTLY REDIRECTS FOR REPAYMENT / UPGRADE. CANT USE WHAT I PAID FOR

    1 vote

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  10. I would gladly pay $5/month for the use of Adobe Acrobat Pro, but $15/month is far too high for the amount I use the software. Also, I would appreciate it if you would simply provide the subscription option of "Three months free" instead of waiting for me to cancel my subscription before offering me better pricing for your product. It feels like you're trying to dupe me as a customer when you do that, and it comes across as dishonest. If that's not what you want your brand to be, then just be up front about what you're willing to…

    3 votes

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  11. Since the latest Acrobat update (Build: 19.8.20071.303822), the app briefly "flashes" (launches and quits) at startup. I checked the System Prefs/Login Items, and, as expected, I only see AdobeResourceSynchronizer there so I don't quite understand what is going on. Do you? Otherwise, the app works as advertised (so far). Thanks.

    1 vote

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  12. Had to redo PC. Downloaded and reinstalled Adobe Pro DC. No dark theme setting available. Contacted Adobe support. Tech insisted that the only way to help was to remote in. Tech changed some registry settings and from my recollection, the spt tech installed a "repair software". Then my system started revving up terribly. I didn't like what I was seeing. I ended session, reverted back to an image before remote session. Reopened Adobe Pro DC. Turns out the download gave me 2015 (classic) vs newer. Tried to update, it said it was up to date. Thankfully I found an older…

    3 votes

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  13. It's moronic that I can't license more than two machines without having to establish a new email address. Rather than give you more money, I'll just remove it from the other machine. I'd rather give you more money, but that's not an option.

    3 votes

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  14. Email for verification purposes never arrives when trying to log in

    1 vote

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  15. lt would be nice if sign in happened once a month or longer. I have to sign in every dam day and even twice a day.

    11 votes

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  16. I have a creative cloud subscription but all my apps changed to "start 7-day trial" or "buy now". Even a complete uninstall of all apps and creative cloud app followed by a fresh install did not solve the problem. Also my Adobe Acrobat X has been uninstalled without my approval.

    5 votes

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  17. Please give me the option to remove the splash screen as before.

    3 votes

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  18. I have a fully paid subscription with correct Visa card details - keeps telling me the TRIAL MODE has expired - logged in, logged out a million times - useless, absolutely useless - should get a refund to cover lost salary

    12 votes

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  19. I cannot get the program to stay open - I have installed / uninstalled and reinstalled the program.

    4 votes

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  20. Bug Report License expired when it is not - UMass-Amherst Faculty/Staff

    2 votes

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