99 results found
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Team and personal id linkage - to stop repeated account swapping
I have a Team Account (work email address) for Acrobat Pro
I have a personal account (personal email) for Creative Cloud Photography Plan.
I use both work laptop and personal desktop for work application.
I wish to remain logged into CC for LR access, but when I want to use Acrobat Pro, I am forced to swap ID. As Acrobat Pro is my default PDF viewer, this happens a lot.
The answer given was to ask my corporate Adobe Acount Admin to use my personal email address not my work email.
This is mad.
Corporates don't make this easy. I…1 vote -
Licence Activation is standalone and not connected to Creative Cloud
BUG - Licence Activation is standalone and not connected to Creative Cloud
We have Creative Cloud collection subscription and the licence activation to acrobat is not connected to being signed into Creative Cloud.
so you have to sign in twice.
Please fix this so it is part of the whole family. We should only have to sign in once to activate all the software in creative cloud suite.thanks
1 vote -
Second ID for Second Subscription
If a customer wants to purchase more than 1 subscription, they should not have to create a second email and sign in as a separate customer. In order to buy 2 subscriptions, I have to create a separate email, separate password, and sign in separately under a second Adobe ID.
1 vote -
I am so disappointed because this widely used program is too expensive for a person living on disability to afford.
Affordability is way over the top for this idea. A program that is so widely used by most everyone is dangled at us like a bone on a string and we cannot afford to purchase it. A few dollars to thousands of people who can afford it, is millions to a few who cannot make ends meet everyday. Why is there not concessions made for those who simply cannot afford it. The supposed "free" PDF programs are not free, or at least I cannot find one that is. This is ridiculous. Prior to becoming disabled, I went to school and…
1 voteThanks for your feedback, we will take this concern forward with the concerned team.
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Bunch of crooks - signed up / paid and your web site/program contstantly redirects to pay again
BUNCH OF CROOKS - CONSTANTLY REDIRECTS FOR REPAYMENT / UPGRADE. CANT USE WHAT I PAID FOR
1 voteHi,
Can you please contact Adobe Support at https://helpx.adobe.com/contact/support.html
They will be able to resolve your issue on purchase.Thanks,
Karan -
Bring Back Clear all Recently Viewed Files and clear error
Recently updated DC to version 19.8.20071.303822. Previous version had a button at the bottom of the page that said clear recently viewed files. Now I have to check block each individual PDF and clear them. The last PDF it does not give the option to clear instead it asks about delete. I don't want to delete the file, I just want to clear the screen of recently viewed PDFs of files. Also if I try to select it with the others I want to clear, the clear option disappears, what is up?
3 votes -
acrobat dc opens during computer starts up
Acrobat DC Pro opens automatically after computer started up, even i am not signed up with Adobe Creative Cloud (after last update Creative Cloud 4.7.0.400) on my MacBook Pro and it gets on the dock while i remove it from the dock every single time after starting up?!
3 votes -
adobe has been very laggy
ever since the update, my adobe has been very laggy
2 votesMarking this issue as resolved as there is no response from the user.
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[Solved] Acrobat Pro DC 2019.0008.20071 crashing
Windows 10 Pro 64, Office 365 Home
I use an Excel spreadsheet to keep track of and open with links most of my pdf ebooks. Last day or two, Acrobat began crashing when I used an Excel link if there were any documents already open in Acrobat. Very frustrating because I'm just trying to do what I do every day of the week, multiple times in a day. I discovered that the problem was restricted to one desktop and to one of the two monitors on that machine, the extended display. Cut story short, the issue was solved after I…
1 vote -
Acrobat Pro briefly "flashes" (launches and quits) at startup (OS X 10.13.6)
Since the latest Acrobat update (Build: 19.8.20071.303822), the app briefly "flashes" (launches and quits) at startup. I checked the System Prefs/Login Items, and, as expected, I only see AdobeResourceSynchronizer there so I don't quite understand what is going on. Do you? Otherwise, the app works as advertised (so far). Thanks.
1 vote -
My new Acrobat keep quiting thanks for the update
I open a PDF and it quits,
Extract a page, it quits.
that simple, need I say more.2 votesMarking this issue as resolved as there is no response from the user.
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Visibility of Adobe Acrobat's Updater
Please make the updater of Adobe Acrobat visible when it runs. Yesterday, I already begun to look for malware on my MacBook until I realized that it was simply the Acrobat Updater downloading and installing the newest update silently and invisibly in the background. Thank you.
3 votesHi,
Thanks for writing your concerns to Adobe. We try to apply updates in background so that it is less intrusive to users .
We will try to improve based on your inputs. -
I want to hide the link to this share feedback site. How do I do this?
I want to be able to disable this "share feedback" feature in our environment, I don't want users to see this for our enterprise.
1 voteHi,
The following RegKey can help:
Look for: bToggleShareFeedback
Thanks,
Karan -
I need it on Linux - Kubuntu
I need your full suite of products, specially those related to pdf, (reader, editor, etc.), for work on Linux, kubuntu or Debian.
I know of there are many companies of the lack of these tools jeopardize the switch of the work stations to Linux, for the daily office task.4 votesHi,
Thanks for your suggestion, but currently we have don’t have any plans to offer our Acrobat on Linux.
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Lower Cost
I would gladly pay $5/month for the use of Adobe Acrobat Pro, but $15/month is far too high for the amount I use the software. Also, I would appreciate it if you would simply provide the subscription option of "Three months free" instead of waiting for me to cancel my subscription before offering me better pricing for your product. It feels like you're trying to dupe me as a customer when you do that, and it comes across as dishonest. If that's not what you want your brand to be, then just be up front about what you're willing to…
3 votes -
2 votes
Marking this issue as resolved as there is no response from the user.
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May/June 2018 - Adobe Pro DC download link - NOT GOOD
Had to redo PC. Downloaded and reinstalled Adobe Pro DC. No dark theme setting available. Contacted Adobe support. Tech insisted that the only way to help was to remote in. Tech changed some registry settings and from my recollection, the spt tech installed a "repair software". Then my system started revving up terribly. I didn't like what I was seeing. I ended session, reverted back to an image before remote session. Reopened Adobe Pro DC. Turns out the download gave me 2015 (classic) vs newer. Tried to update, it said it was up to date. Thankfully I found an older…
3 votesMarking this issue as resolved as there is no response from the user.
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More license options.
It's moronic that I can't license more than two machines without having to establish a new email address. Rather than give you more money, I'll just remove it from the other machine. I'd rather give you more money, but that's not an option.
3 votesMarking this issue as resolved as there is no response from the user.
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Email verification never arrives when trying to sign on
Email for verification purposes never arrives when trying to log in
1 vote -
3 votes
Marking this issue as resolved as there is no response from the user.
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