584 results found
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Install onder versions
Why can't I install older versions?
Yesterday Acrobat decided to start lagging and crashing every time I open a document. So I decided to donwgrade to an older version and, guess what, I can't. Now I'm stuck with this version that lags and crashs every single time I open a PDF. Everything was working just fine two days ago. Nothing changed on my system.
2 votes -
Install onder versions
Why can't I install older versions?
Yesterday Acrobat decided to start lagging and crashing every time I open a document. So I decided to donwgrade to an older version and, guess what, I can't. Now I'm stuck with this version that lags and crashs every single time I open a PDF. Everything was working just fine two days ago. Nothing changed on my system.
2 votes -
Allow activation on 3 devices simultaneously for Acrobat.
Allow simultaneous license activation on 3 devices. Limit it to Acrobat, or Acrobat Reader. Have the end user register their 3 devices.
As of 2020, many people work remotely and on multiple devices: tablet, laptop, desktop. Further many people switch between the two very rapidly - for example: An Architect may review designs on the desktop, switch to a laptop for a meeting and contract signature, leave the laptop at the office, and take the tablet to the field (with no internet/reception) to make in-field review. The software is known to close/freeze in order to check-in/validate online & switch device…
3 votes -
Region-based pricing
Implementing region-based pricing could make products more accessible in countries where incomes are lower.
2 votes -
Inventory report on the usage of Acrobat
To ensure our client/users fully utilize our license subscription or as PDF reader only, it really appreciates if we can have a tools/inventory report where we can view the usage of the license as well which Acrobat type and version installed to ensure it synchronize and updated to latest release version. It will be an excellence Inventory tools where we can monitor, manage, and take appropriate action where client always installed acrobat with latest version updated.
If the tools can also reflect if there is an issue (error code) why the version installed is not updated to latest version -…2 votes -
My download only goes to 90% and I cannot find a way to make it complete the download
I cannot print pdf downloads because it gives me an error message that a the initialization of the rasterizer module failed. So I tried to download the later adobe and it only goes to 90% and then it stops downloading. I do not have extra income to be a monthly paying subscriber and therefore do not have access to things to fix this. Is there any way to fix this or get it to complete the download without being a paying subscriber? Thanks in advance for any help...
1 vote -
update not recognized by Cloud
My Creative Cloud Desktop shows that Acrobat is "Up to date", but when I double click a PDF file, "Installing update..." appears.
"Please wait a few minutes while the update is installed..." is NOT what I want to do. I want to open the PDF file to view.
Why does the Desktop Cloud app not recognize the update is available, and prompt me to install ?Acrobat 2023.003.20244
Windows 10 Pro
Version 22H2
OS build 19045.32082 votes -
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
TEll us how often a user uses the products so we can effectively manage our licenses. Simple request.
4 votes -
PST Splitter Software
Shoviv PST Splitter Software is the perfect way to split PST files at a time. It is the most secure and trusted solution to split multiple PST files without taking more time. It has a user-friendly interface that makes the entire process easy-going. The software retains the folder structure, and metaproperties of data even after splitting large PST files.
It provides several options to split an Outlook PST file, such as a split PST file by year, size, date, and folder. It perfectly split the large-sized PST files without deleting and harming any of the content. It allows users to…1 vote -
64 bit version won't install
I go to the download site and specifically select the 64 bit English version for Win10 it downloads but the installer runs a 32 bit version and won't open properly once installed
2 votes -
I am licensed through my university
I have activated Forticlient and usually this sufficient to activate ADOBE. Why is this not recognized - in a streamlined fashion
1 vote -
Errors with Editing "internal Error Occurred"
I have to Uninstall and re install Adobe about 3 to 4 times a month on both of my computers due to a "internal error reported". I run repairs and spend hours trying to fix these issues to only do the same thing over and over with uninstalling and installing again. I have even contacted Quickbooks to see if it is maybe on their end but they can't figure it out either. If there is a bug that needs fixing please do so.
1 vote -
double billing, no access
Since signing up for Adobe, I was double billed. THe is no point of contact to resolve the issue. I cancelled one of the two ads and my access was promptly removed. I am still being charged. there is no customer service. what can I do?
2 votes -
Admin console Disabled users removal to be automated
Hi Team,
We have to request to remove disabled users automatically if exist in Admin console, as it is time consuming to remove bulk users manually.
We are aware of the workflow but we are looking for automated approach not like below:
the sync is one way process it syncs the user from the Associated AD to the admin console, in case the user is removed from the source AD account, the user is not deleted from Admin console rather the status turns disabled in the Admin console. So ideally after the user's status is disabled that should not occupy…1 vote -
Request: Auto-Update include annual 'Upgrades'
The AutoUpdate functionality should include the large annual "Upgrades". Version 2022-2023 does not currently update via the autoupdate function and requires administrators to build and deploy an entirely new package every year.
1 vote -
"Setup has detected that you already have a more functional product installed"
I love the idea of the TRANSITIONINSTALLMODE=3 command line parameter! Because this behind the scene removes the previous 32-bit versions of Reader and Acrobat while installing the new 64-bit unified app. Removing Acrobat usually is a pain because if any other Adobe processes are running, eg acrobat, AcroRd32, photoshop etc then those processes have to be terminated or the install fails.
However there appears to be a version check when using the parameter and so in the scenario where ARM is self updating the 32-bit app and installs say a latest optional update which is a higher version…
1 vote -
Remove the 2 device maximum for enterprise licenses with federated ID
Does the 2-device maximum make any sense for Federated IDs? People aren't going to be sharing Federated IDs at an enterprise level in order to circumvent paying adobe licenses. These accounts are tied to PC logins, emails, file access, etc. and are protected by 2fa basically everywhere. People get fired for sharing their credentials. It's silly to still have a 2 device limit at the enterprise level when every other software vendor in the space allows 5-10, often with an additional 5-10 for mobile devices.
2 votes -
Email the invoice
Every month, I have to go through about 10 pages before I can get to the invoice. I just want my invoice emailed to me please.
1 vote -
Apple Silicon Native Installer
Even though Adobe has supported native Apple Silicon since Sep 2021, every Apple Silicon Mac user has to FIRST install Rosetta 2 BEFORE they can install Acrobat and THEN in the Acrobat preferences set Acrobat to run natively. Why?!
Why, after over two years of having Apple Silicon Macs available, can't there just be a native installer that does NOT require Rosetta?
6 votes -
I would like a mechanism that will notify admins of updates/patches for offline products.
I would like a mechanism that will notify admins of updates/patches for offline products.
User case: An admin I know had a nightmare of multiple versions of Reader and Acrobat spread all over their networks. There was nothing that allowed the user to know what version was on what station. This is over a 200+ computer and laptop network.
The Request: We would like a way to have an automated process within the product to prompt for updates for an Offline version of Adobe Acrobat. maybe even a reminder per Quarter Q1, Q2, Q3, Q4 to check your version of…
2 votes
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