Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

Please provide the following information. You can post a new idea or search for ideas already submitted.


How it works:


  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
  • You may also post a comment for the idea.
  • If your feature idea or issue is not listed, post it.
  • In order to get subscribed to an item for any updates from Adobe, you must vote for it and click the subscribe button.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Case # ADB-17311074-R0M2

    Using the chat feature, I was informed that the customer service representative would need to remotely access my computer to fix my issue. He told me I would have to agree to remote connection as well as to have my screen recorded for quality assurance purposes. I informed him that I did not want my screen recorded, to which he told me that was not something that Adobe could support.

    When I opened the remote sharing filed, the user agreement clearly states "We record sessions for quality assurance and training purposes. You may choose to not have your session recorded…

    1 vote

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  2. The sign-in process is broken

    Trying to sign into Adobe fails ALL THE TIME. I've had to uninstall and reinstall the application multiple times, which doesn't resolve the issue. I've had Adobe Tech Support do the same thing, without resolving the issue. The sign in is broken beyond all acceptable levels of frustration.

    Click the sign-in text on far right, nothing happens. Click it from the Help menu and get "Initializing registration... Please retry after a minute." Close that popup and Adobe crashes. EVERY TIME.

    1 vote

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  3. Silent Activation \ SSO when using User Named Licensing for Adobe Acrobat

    With enterprise deployment of Adobe Acrobat. It would be nice to have silent or SSO activation when opening Adobe Acrobat the first time that way the person maybe just has to input email address if anything at all and be done. We are using User Named Licensing. We have 4500+ people and trying to have them understand all they need to do is type in their email address and tab to Enterprise is not easy. They try to enter email and password which doesn't always work and then get into a confusing process. This produces alot of extra calls to…

    1 vote

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  4. Many time i sign outs of dc..i have to resign in why?

    there should be a program to tune DC to cloud

    1 vote

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  5. why does adobe logout of my account without asking me?

    why does adobe logout of my account without asking me? It occurs on Win10. Logs out and closes all of the files I have open. Makes me start with new document. Very frustrating.

    1 vote

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  6. I am not able to buy the monthy subscription

    I am not able to buy the monthy subscription

    1 vote

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  7. Authentication - Continual Signout

    Consistently having a problem with Acrobat. Randomly I will be signed out and the program will close. Sometimes it will ask if I want to save before I close, but only some times.

    I sign back in, and within a minute or two I am signed out again.

    1 vote

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  8. Adobe has detected a corrupt file (checksum error). The program has been closed without installing. Info ID: 6800.338.14.2.20020

    Received the following install error when upgrading acrobat 9.3.0 to 9.5.5 using installation file downloaded from link supplied by Adobe tech support.

    Adobe has detected a corrupt file (checksum error). The program has been closed without installing.
    Info ID: 6800.338.14.2.20020

    1 vote

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  9. Today's renewal

    I renewed the licence, but the product does not work! It continues to ask me to subscribe....

    1 vote

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  10. 1 vote

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  11. 1 vote

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  12. Please consider Microsoft Intune Deployment options for Acrobat DC

    It would be very beneficial for SMB companies to be able to deploy Acrobat DC via Microsoft Intune (Endpoint Manager).

    3 votes

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  13. Allow upgrade eligibility for versions prior to 2017

    I was disappointed to learn that you had to be an Acrobat 2017 or later user to get upgrade pricing on Acrobat 2020. As a loyal user of Acrobat 2015, this was a bit insulting to me. I learned that this is coded into the software registration process and nothing can be done about it by the Customer Care agents.

    2 votes

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  14. User last login report

    Need a user last use or logged in report. Allow admin to revoke license or cancel accounts that are not used for an extended time.

    3 votes

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  15. 1 vote

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  16. Support case-sensitive file systems

    Please support case-sensitive file systems. I have a requirement to use case-sensitive file systems, including the boot partition on my MacBook Pro. The only software that I cannot use is Adobe Acrobat, Illustrator, and Photoshop. I see this issue has been going on for over five years. Please fix this. Otherwise, I just won't be buying/subscribing to Adobe products.

    5 votes

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  17. Unable to upgrade Acrobat Adobe X Pro to Acrobat Adobe XI Pro

    Dear Sir/Madam,

    In 11 Oct, 2013, I bought a full license of CS6.0 (Adobe order no. 138180935) and 4 license of Acrobat Professional 11.0 together (Adobe order no. 138180935, cert ID: 11782938). After installing my CS6.0 for many years, I did not notice that the CS6.0 I have purchased came with an older Acrobat X Pro. I was shocked to find out the laptop where I have installed CS6.0 has an old Acrobat X Pro that cannot be updated to Acrobat XI Pro. All other laptops and PCs have Acrobat XI Pro. Please advise on why did CS6.0 came with…

    1 vote

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  18. Why do I always get Subscribe where I have already subscribed

    I have already subscribed and it always asks me to subscribe and it wont let me access , may I know what wrong im doing?

    1 vote

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  19. No money in my account

    Good day, every month I get the same billing problem. For most of the month, I don't have any money in my account.I get paid only then 15th of every month.

    If my pay day falls into a weekend, i.e. a Saturday or a Sunday, then I get paid on the Friday before the weekend.

    I find that there is no flexibility regarding my payments to yourselves.

    Firstly, I think for the most part, it is not usually a change in banking details.Furthermore, there is no provision for a button on this site to inform yourselves that have not changed…

    1 vote

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  20. Why Acrobat is auto-updating and than I am FORCED to restart my computer?

    I have works opened, and don't want to restart computer because Acrobat wants me to do that. Why I am forced?
    Because after every update Acrobat can't save any new file I opened.
    So after EVERY ipdate I can't use Acrobat till restarting my PC.
    Why is that?

    2 votes

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