25 results found
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Saving hanging
I and several of my coworkers are having Adobe Acrobat DC hang on us while saving files. It can be while just normal save (Command-C) or when doing a Save As.... Apparently the file gets fully saved, because when we reopen Acrobat after a force quit, and say No to recover, the file seems fine. But Acrobat will hang or freeze, the progress bar stays up, and eventually the OS says Acrobat is unresponsive. We need to force quit it to get back to restart Acrobat. Trashing preferences or changing where we save the file (resident drive or server) makes…
2 votes -
Highlight Text
When you have to highlight text and you want to change color you need to go to: Secondary button, Properties, Select the color that is by default and then choose a new color.
I suggest that when selecting the Highlight Text tool a side tab be enabled that allows us to change colors. Attached example of the suggestion
1 voteHi
Adobe Acrobat and Reader official update (21.001.20135) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. You may also manually trigger the update early by opening the application and going to Help > Check for Updates.
More information about this release is here: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html
Please try it out and let us know your feedback!
Thanks for your patience and support!Regards,
Arvind -
Window Color
Win 2004 Window Color BUG
Since the recent windows 2004 release the windowcolor is white instead of the previous grey.
1 voteHi,
We are delighted to share with you that Acrobat and Reader Desktop release for DC Continuous (20.012.20041) is Live now and this takes care of this issue.
For more Info refer here : https://helpx.adobe.com/acrobat/using/whats-new.html
Please update your Acrobat/Reader (It should Auto update or you should do Help → Check for updates) and let us know your Feedback.
Thanks
Ayush Jain -
Loupe Window Persistence
I use the loupe tool very frequently, and I would like to have the software remember the size/location/magnification of the last usage for the loupe window, even after completely exiting the program and starting a new session. It is irritating to be forced to resize and relocate this window every time I wish to use the loupe tool (the magnification does persist).
If I keep at least one PDF file open, then the size/location of the window is remembered. However, once I close Acrobat Pro DC completely, the loupe window reverts to its default size/location.
(Although I cannot prove it,…1 voteHi,
We released an update for Adobe Acrobat DC that fixes this concern. This update will be automatically applied to all Acrobat and Reader users in the coming days. You may also update to the latest release by opening the application and going to Help > Check for Updates.
You can also drop an Email to me at ajain@adobe.com to let me know further in this. Thanks.-Ayush Jain
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Bug Report: File location incorrect with overlapping names
We have identified a possible bug with both Acrobat and Acrobat Pro when interacting with mapped network drives.
Our organization has multiple network drives that are mapped by group policy. Two are name "Shared" and "Shared2" and mapped to S: and T: respectively.
After opening a drive located on Shared2 (path "T:\Folder\File.pdf") and closing Acrobat, attempting to open the file from Recent file list gives a "File Not Available" error. When this occurs, the location is listed as "S:\2\Folder\File.pdf". It appears there is a substitution being made in the path because "Shared" is in both locations. This occurs every time…
0 votes
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