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Acrobat for Windows and Mac

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62 results found

  1. The new user interface constantly freezes for several seconds every few seconds on my machine. While it's frozen, nothing works. I just have to wait a few seconds for it to become unfrozen. Then a second or two later, it freezes again. Sometimes I'm able to go a few seconds without it freezing -- to get work done. However, it doesn't last long.

    I'm using Adobe Acrobat Pro v23.003.20284 on Windows 11 Pro v.10.0.22621 with a Dell XPS 17 9700. I have Display Fusion installed, so there could be some conflict there. I don't have this issue with any other…

    5 votes

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  2. There is no sign out of acrobat DC on the menu bar or in the drop down items.

    Please add one.

    5 votes

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    Hi,

    Thanks for reaching out to us for your concerns.
    You can find the sign-Out button on the right most end of the Tab Bar in Acrobat by clicking on the Image icon for your account.
    Alternatively, you can find the sign out button under Help → Sign out.

    Let me know if that still doesnt solve your concerns ?

    -Ayush

  3. After last update (Osx and CC 2020) there is no icon on the top of the opened documents frame in Acrobat. Usually, to speed the work, I export PDF from Indesign, automatically they open in Acrobat and I drag the icon to Skype. Loosing this ability I must find the document in the finder every time.
    Someone know if there is a solution to restore this function?
    Thank you

    5 votes

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    Hi,

    Thanks for Reaching out to us.
    Please check the list of known issues here : https://helpx.adobe.com/acrobat/kb/compatibility-with-macos-10-15-catalina.html

    We also have a workaround for it to have it get re-Enabled.

    Please use the plist file from here : https://documentcloud.adobe.com/link/track?uri=urn%3Aaaid%3Ascds%3AUS%3A0f2d56db-9d37-442b-b6e1-bd7f26d88c36

    Please Extract the zip and use as instructed on the helpx link.
    Let me know if that helps

    Thanks
    Ayush

  4. When selecting text in Acrobat (for applying a comment or other markup), Acrobat selects whole words (unless you are being particularly careful). It would be good to have the option to turn this off so that we can easily select partial words, starting in the middle of one word and ending in the middle of another.

    5 votes

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  5. Constantly getting a huge "Send or receive feedback fast" popup near the huge blue Share button... every time I save or edit a PDF. Very very disruptive. Please allow users to disable popups such as this.

    5 votes

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  6. Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    4 votes

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    Hi,

    If your Previous session had any PDF’s launched when it was last Closed, then there is a Menu item Under File→ Reopen PDFs from Last Session which will open the pdfs that were launched in your previous session before closing.

    Attaching a snapshot to help you with.

    Also there is a Preference unde Edit→Preferences→General which ould automatically open the PDFs from the last sesssion as you Open the Acrobat / Reader application. Here is more info on that : https://helpx.adobe.com/acrobat/using/whats-new.html#PreferencetoreopenPDFsfromthelastAcrobatsession

    Hope this resolves your concern ?

    -Ayush Jain

  7. Hello,

    If there could be an option to disable this from showing after saving, that would be very nice.

    Thank you.

    4 votes

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  8. When using the arrows to scroll page by page through a file, the navigation arrows jump back and forth across the top of the page if the length of the page title differs, making it impossible to quickly click through the document without chasing the arrows around. This is a clear oversight and design flaw.

    4 votes

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  9. Please add a magnifying glass to the tool bar to enlarge a specific area of PDF would be nice.

    4 votes

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    Hi,

    Thanks for Reaching out to us.
    I would request you to kindly add the Loupe tool in your main toolbar. thats how you can do that

    1) launch any pdf and right click on the main toolbar
    2) select “Show Select and zoom Tool” and click on “Loupe Tool”
    3) click on the loupe tool icon added to the toolbar and then click on any area in the pdf

    Now you can see an enlarged view of a specific area in a pdf in a separate window

    Let me know if that solves your concerns

    Thanks
    Ayush Jain

  10. Everytime you make an update you make it harder for me to find my edit document button. I just opened one and absolutely none of the icons or right click provides me with edit. Finally I find if I highlight text THEN hit right click I get the menu that allows me to edit. Why take down the one in the header and make me have to do additional steps (highlighting) to be able to edit. I hate when companies adopt the Microsoft culture of calling "improvements" just moving essential commands and options around and saying it's new. At least…

    4 votes

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    Hi,

    Sorry for the trouble that you are facing here.
    you can easily use the edit app from the Right hand Panel Menu, Tools center and even on Searching for “edit” in the Tools search in RHP when any doc is launched.

    Let me know if you see any confusion here ?

    -Ayush

  11. I'm not sure if this is an issue with Mac (OS X El Capitan, 10.11.6) or Acrobat (Adobe Acrobat Pro DC, 2018.009.20044), but if i put Adobe Acrobat Pro is in fullscreen mode it will occasionally pop out of it and appear in the current view. I have not been able to recreate the issue in an accurate way, but I've mostly noticed it whilst chrome is loading pages in a new tab, but it's also happened with other programs like the finder. If I'm viewing another program in fullscreen mode when it happens Acrobat appears infront, blocking my view.…

    4 votes

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  12. In Windows version 2023.006, searching a PDF for text doesn't highlight the selected text. The navigation arrows for moving between searched text instances have moved to the lower right side of the window, away from the search box. That's not intuitive at all, and requires moving the mouse or touching a different area away from the user's focus.

    3 votes

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  13. Multiple Tab Visibility
    - please make the active tab a different color than the inactive tables;
    - please add a keyboard shortcut to swtich between tabs [ctrl-PgUp/PgDn]

    3 votes

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    Hi,

    Thanks for reaching out to concern.
    1) This is already implemented. The active tab already appears in a different color w.r.t the Rest of the Tabs. Please see the attached snapshot

    2) This can be achieved using Ctrl+T and Shift+Ctrl+T to move ahead and back in tabs respectively.

    Let me know if that helps.

    -Ayush

  14. The popups aligned to the edge of the document make interface difficult to use, is there a way to open without it? Have it turned off but get pdfs from others and it's very very hard to use, to see the comments without opening a huge window, then I have to try to see it and the window I'm editing at the same time. Please make a way to set these inside so I can see them. Thank you.

    3 votes

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  15. DUPLICATE SUBMISSION WITH ATTACHMENT EXAMPLES
    The Acrobat Reader DC basic version has a very helpful "Save as" function where it brings up a user friendly window with 4-5 recently used folders, as well as the option to then browse further for another folder if needed. the Adobe Acrobat DC PRO version has a very different, very limited "save as" usability, where it defaults to a temp internet folder (that i cannot even find), which i will almost certainly never use as well. As far as i can tell there is no way to set a different default save as location…

    3 votes

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    Hi,

    If you wish to see the Save As dialog in Acrobat as per the “Save as ok” image shared by you, Kindly do as follows.
    1) Open Acrobat → Edit → Preferences → General
    2) Select the Checkbox “Show online storage when Saving files”

    Try to Save as any pdf and check that you’ll see this dialog.
    Let me know if that solves your concern.

    Also please let me know the current version of Acrobat DC that you are using.

    -Ayush Jain

  16. There is a new problem with the toolbar, whereby page controls that were previously present are now hidden. The file tools occupy the same amount of space regardless of how many commands are contained within that space. Please fix this bug. Commands like 'fit one full page to a window' are no longer visible unless you un-dock the page controls from the toolbar.

    3 votes

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  17. If Acrobat is open, and you use hot corners in Apple Mission Control for "Show Desktop", icons on the desktop are not selectable. If Acrobat is closes, normal Mission Control behaviour resumes.

    3 votes

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  18. When I open a PDF and then double click on the page, all pages rotate 90Deg. Why that and how to stop it?

    2 votes

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    Hi,

    Thanks for reaching out to us for your concerns.
    1) Could you please let me know the current version # of Acrobat that you are working on ?
    2) Is this issue with every PDF that you are trying on or is it specific to some PDF file. Can you please share any sample PDF.
    3) Can you share a Screen Video of the issue so that we have a clear picture when issue gets reproduced.

    Thanks
    Ayush Jain

  19. A select feature is needed to choose to automatically hide bookmark bar and anything else the user wants to customise

    2 votes

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  20. When I specify in the Acrobat DC Preferences a HiDPI definition (163 dpi for a 27" 4K monitor) and when the OSX Mojave is adjusted on a logic definition of 2560x1440 pix, Acrobat mistakes at displaying actual size of PDF: the application displays documents as if the definition was lower. As a consequence the documents on screen appear bigger than they should.

    2 votes

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