108 results found
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Adobe Acrobat Pro DC opens some pdf's scrambled
Works fine in edge or other web browsers.
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
Can't Save!
After typing Cntrol+s all afternoon, and into the night yesterday, I arrive to find out that nothing saved, past around 1:00 pm yesterday. I lost a TON of work. Please fix ASAP.
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also if you are facing this with some PDFs or with all. -
Cannot do a Save As... to make a new document from a template
Cannot do a Save As... to make a new document from a template. The buttons are not user friendly at all. Many options in the previous version cannot be found.
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using -
after create link page zoom changes
windows 10, Acrobat pro DC 2019.008.20074
bug?
description of issue:
- page zoom of pdf is fit width
- select text/location where the link must be inserted
- right mouse click -> create link
link action = go to a page view
- click next
- go to page/section to where the link must go
- click Set link
- the pdf jumps back to the location of the selected text.and now the page zoom is not longer fit width but custom.
2 votesI am sorry for the inconvenience you are facing.
We are not able to reproduce this at our end.
Can you share with us some sample PDFs with which you are facing this issue. -
Acrobat crashing and wants to reopen previous windows/documents almost every time. Mac OS X Mojave.
Pretty much every time I open Acrobat, I get a window asking me if I want to restore the previous documents, because Acrobat had crashed the last time (but I didn't notice this -- I quit it manually and no notification of a crash until the next time I start up).
1 voteI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using -
Compare files - text is flagging as discrepancy
We use Adobe to compare PDF file that comes from two different system.
Left side is our internal and right side is from another system.
We copy over the format of the other system for us to compare it perfectly in Adobe.
But no matter how we adjust the alignment and spacing, we still encounter below discrepancy flag.
As you notice, the text are exactly the same.
And also how come the font size of the PDF that comes from our internal system become lesser when convert to Adobe (from 8 to 7.98)Can you help us how to sort…
1 voteHi,
There’s a difference in the font size between the characters in the files shared by you because the application used to create the two PDFs is different. Please try comparing the PDF files created using the same application and let me know if you’re still facing the issue.
Thanks
Adobe Acrobat DC Team -
Dont crash lose 3 hours of my work and then not be able to bring it up the file, how about that for a great idea. Thanks!
dont crash and have a **** program that loses large amounts of work. Thank god there was an auto save oh wait it crashed and didnt work too.
super!!!!!
2 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using -
Dear sirs , I tried out Acrobat Reader DC. I have an old document ( ISO 639-3: bru ). I could not do searches on the doc.
Any one have any ideas on how to resolve this problem?
1 vote -
"Content preparation progress" takes too long
Whenever opening pdf file, Acrobar Pro DC always shows a window titled as 'content preparation progress". This takes too long and blocks file content & makes hard to read file content.
Sometimes several minutes, sometimes forever!
This needs to be improved.11 votes -
WTF . . . what happened to the "save as" feature in my Acrobat DC program????
WTF . . . what happened to the "save as" feature in my Acrobat DC program????
1 voteCan you please provide a detailed description of your issue faced along with the steps to reproduce the same.
Please also share the acrobat version and OS you are using.
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6800.338.14.2.20020
Dear Sir/ Madam,
Good Morning!
please see info ID: 6800.338.14.2.20020
Thank you
1 voteHello,
Can you please tell me what issue are you facing?Thanks
Rachit -
Incorrect hadling of word division in Cyrillic languages
Steps to reproduce the bug: Open the attached pdf file and try to find the word "поиск" (using the search tool).
Expected result: Acrobat finds the word "поиск" at the and of the first line.
Observed result: Acrobat finds nothing.
Environment: Windows; any version of Acrobat or Acrobat Reader.
1 vote -
initial view error - Bug Report
Acrobat Pro DC Version 2019.008.20081 - Windows 10 64bit
I configured the initial view setting in the Document properties, such as Page Layout, magnification, open to page, and Window Options
But the initial view configuration is ignored when I open the pdf document, and the Acrobat shows last view settings and page regardless initial view setting.For example, I set the "Page Layout" with Two up and "Open to Page"
with 1. then save and close. when I reopen the document, the Acrobat shows single page layout view and page 5 as the las view before closing document.The Initial…
1 voteI am sorry for the inconvenience you are facing.
We are not able to reproduce this issue at our end.
Can you share with us some sample PDFs with which you are facing this issue. -
Acrobat DC closing automatically
Acrobat DC began closing automatically, again. This is two weeks after I uninstalled the program and then reinstalled. Whether I open a pdf file from the Explorer window or open Acrobat and then select the file to open, the program closes automatically 10-15 seconds after it opens. After reinstalling the program, the problem continues. I have already tried the suggestions from an earlier post (updating the software from the Help menu, repairing the software from the Help menu and running Acrobat distiller). It does seem to be checking my registration status, but does not remain open long enough for me…
4 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
also, requesting you to try ‘Repair’ once-Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard.
(Reader) Choose Help > Repair Adobe Reader Installation.
(Acrobat) Choose Help > Repair Acrobat Installation. -
Acrobat DC not opening pdf files on Mac
Can't open pdf in Acrobat DC. The wheel spins and the program has to be forcefully quit. The program stops working as it prepares the file for reading.
1 voteSorry for the inconvenience caused to you.
Kindly share with us your machine details(mac version)
Also please provide us some sample files on which you are facing this issue -
Can't save a simple change without having to 'save as' and rename the document
If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.
1) I am the only user
2) I created the .pdf document yesterday and did NOT make it read-only.30 votes -
I can't email a PDF file directly from documents-just started recently. Have always been able to do so.
I can't email a PDF file directly from documents-just started recently. Have always been able to do so.
9 votesPlease also specify the Acrobat version you are using where this issue is occurring. You will find the version info in Help→About Adobe Acrobat.
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will not save or save as anything
if I open an existing PDF and make changes it will not save, if I create a new PDF it will not save. I have tried save, and save as neither work. and I need this to work for my job.
7 votesSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document or this is a generic issue. -
Freeze Issue When Zooming with Scroll Wheel
When zooming with the scroll wheel, Acrobat freezes and I get a spinning beach ball. The files I am working with are not large, but they do consist of lots of lines/content streams sometimes. If anyone can offer support for this, it would be greatly appreciated. I encounter this issue multiple times a day and it appears to happen only if I am trying to zoom with the wheel right after it opens and Acrobat is still trying to load the creative cloud profile, or when I have been working in the file for a period of time and try…
3 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
crashed
Acrobat just crashed due to file size, and could not be recovered, just lost everything.
4 votesSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document or this is a generic issue.
- Don't see your idea?