2417 results found
-
PDF pages simply go blank after 60+ mins
I have users that are experiencing the above described issue. They open up a single PDF, or multiple PDFs, and if they are left open for 60 mins or longer, all pages in the PDFs go blank.
Acrobat DC Pro (2015.006.30355), Windows 10, Microsoft Surface.
We are expecting the PDF pages to be available the entire time the PDF is open.
We've observed that it happens with multiple PDFs and requires the user to close all PDFs and reopen to resolve.3 votesCould you pls. share how are the PDFs being accessed? Are these kept on a network folder or shared (mapped n/w) drive? Or are you accessing them through a Citrix server or RDP?
-
I can't email a PDF file directly from documents-just started recently. Have always been able to do so.
I can't email a PDF file directly from documents-just started recently. Have always been able to do so.
9 votesPlease also specify the Acrobat version you are using where this issue is occurring. You will find the version info in Help→About Adobe Acrobat.
-
Adobe Acrobat DC - Program Not Responding. Every time I open the program it crashes. It is completely unusable
Adobe Acrobat DC - Program Not Responding. Every time I open the program it crashes. It is completely unusable
21 votes -
how do I delete adobe pro dc from my mac
Why is it so difficult to remove this software from my mac?
1 voteGo to /Applications/Adobe Acrobat DC/ and run “Acrobat Uninstaller”. This will uninstall Acrobat from your system.
-
Give an option for the size a PDF opens.
Revise so saved PDF files opens 100% instead of huge views like 137% Maybe there could be a option in settings for this feature.
3 votesYou can try Click “File” and select “Properties.” Click the “Initial View” tab and select “100%” from the Magnification drop-down menu.
You can save/close and re-open the PDF in 100% magnification always.
If you need this to be a global setting for all PDF, you can refer to https://helpx.adobe.com/acrobat/using/adjusting-pdf-views.html
-
2 votes
Did this resolve your issue?
-
Convert Colors progress bar shows incorrect page number
When converting colors on a multi-page PDF file, after clicking OK, the progress bar that appears starts with showing "Converting Page 0" when it should be "Converting Page 1". Probably just using the pages array index (being zero based).
1 voteHi Rick, very fine observation that is, we have raised this to our engineer team.
-
1 vote
I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
-
i could not save pdf after highlighting
hello.......i used to highlight while reading.....but i could not save the file.........
1 vote -
לא נותן להורדה
אין אפשרות להוריד שום דבר ורכשתי כסטודנט
1 voteIf my understanding is correct, you purchased some product but could not downlaod. Can you provide some more details please? Exactly which product/version did you purchase? Did you purchase online? If so, did you receive an email with the download link?
-
Bug: Redaction incorrectly hides text outside of redacted area
Redaction hides (but does not remove) text outside of the redacted area in certain cases when:
- A clipping path is set around the content, leaving the outside clipped away
- The clipping path uses the even-odd rule
- The clipping path is set while a non-identity transformation matrix is active
- Before the visible objects are defined the CTM is restored to the identity matrix by concatenating the inverse CTM (rather than restoring the graphics state)
Steps to reproduce:
* Open one of the attached files in Adobe Acrobat Pro DC
* Use the redaction tool to remove the word "Hello"Expected result:…
4 votesHello Kasper
Thanks for reporting this issue. The team is looking into this and we will try to fix this soon.
Regards
Vivek Chandra -
Bug report: In Acrobat Pro DC, PDF size reduction hangs app
In Acrobat Pro DC, I try to reduce the size of a PDF file and Acrobat hangs. I have to Force Quit Acrobat. The PDF was originally an export from InDesign CC.
1 voteThanks lee for reporting. We are also trying to reproduce the issue on our end, meanwhile it would be great if you can attach the indesign CC file.
-
BUG: LogTransport2.exe locks file handles on containing folder after pdf files are deleted
In many recent builds of Windows 10 with the CC version of Acrobat DC, If a pdf file is opened used and closed, the folder containing the file cannot be deleted even after the pdf file itself has been deleted. The cuase for this is that an Adobe logging process "LogTransport2.exe" holds an open file handle on the containing folder, and the folder cannot be deleted until the LogTransport2 process has been killed. This is a bug and should be fixed immediately.
3 votesOur team is looking into it and will get back to you shortly.
-
Acrobat: tools- edit using photoshop:
image opens as RGB but Orig image is placed as cmyk in InDesign 2017 then saved as ADOBE PDF (preset). I can't locate any pref.
2 votesPlease provide the details of issue and files for further investigation.
-
Embedded video in PDF Interactive has borders
I have a video in MP4, H.264 embedded in an Interactive PDF. Properties are with no border and background white, still before it starts reproducing I see a grey cube in place of the video and as long as it is not in Full Screen mode I have always some kind of border around the video. Even worse, the border changes everytime I open it, sometimes it's above, then beneath, then to the right or to the left. Contacted the support two times already, they can't help. Told me that the senior team would get in contact with me, I…
4 votesHi Ana,
Can you please share the PDF with which you are facing this, also kindly provide the version of Acrobat you are using.
Thanks for reporting
-Pratyush -
Pdf not recognized by default email application (Microsoft Outlook) on Windows 10 PC
Bug. I am unable to attach and send pdf documents from Adobe using the default email application (Microsoft Outlook) from my Windows 10 PC even though it is set up in the default applications.
5 votes -
Taskbar icon for Acrobat and Reader are exactly the same
How about having a different taskbar icon for Reader and Acrobat! There are some users that use both and it would be nice to be able to distinguish which program is which by looking at the icon! Like we USED to!
3 votesThanks for your suggestion, we will surely consider this in future.
-
Send and Track never works.
send and track never works. It continues to say for me to log in and there is no internet connection. I am using ethernet, not wifi.
2 votes -
Bug: Crashes when clicking 'additional metadata' button in Properties
Adobe Acrobat Pro DC
2 votes -
If I try to save a document with a different name the program crashes.
If I try to save a document with a different name the program crashes.
1 voteHi we are not able to reproduce the problem in house.
Can you elaborate little more here and also please provide the version of Acrobat you are using.
- Don't see your idea?