113 results found
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bug report - Text format changes after saving as reduced file size
When trying to save file at a reduced file size I found that the text formatting was completely changed
1 voteI am sorry for the inconvenience you are facing. Can you share some sample PDFs with which you are facing this.
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Crash when compressing PDF
XI Pro crashes when you try to save as compressed PDF
2 votesSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document.or this is a generic issue.
Also can you please share with us some sample files -
Program Closes Adobe Acrobat DC has stopped working
I will be in the middle of a project and this comes up...
Adobe Acrobat DC has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. If this happens, I am going to stop paying a monthly fee and discontinue services. HELP
2 votesSorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing
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Have a download button which facilitated a download to the customer's computer instead of just getting the page address
Have a download button which facilitates a download to the customer's computer instead of just getting the page address downloaded
6 votesCould you be more specific? Where do you expect a download button? Also, what do you mean by ‘page address downloaded’?
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Windows Acrobat XI save as problem
In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
Steps to eproduce:
1. Open the Demo File.pdf and click "Save As" in File tab.
2. Give a name and save it somewhere.
3. Reopen the new file you will easily find it is not the same as Demo File.pdf3 votesSorry to hear your problem.
Unfortunately, Acrobat XI is no longer a supported version.
Try out the latest, Acrobat DC. If the issue persists, let us know.
You can get Acrobat DC here:
https://acrobat.adobe.com/us/en/free-trial-download.html -
1 vote
Hi,
Can you please provide the scenario in which you are facing the KeyChain
dialog?Thanks
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Can't open previously created portfolio files
Portfolio file created in prior Adobe Acrobat Pro DC version. Upgraded version: 2018.009.20044.
2 votesHi Rochelle,
Are you still facing the issue? If yes, please share information asked earlier.
Thanks,
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"Content preparation progress" takes too long
Whenever opening pdf file, Acrobar Pro DC always shows a window titled as 'content preparation progress". This takes too long and blocks file content & makes hard to read file content.
Sometimes several minutes, sometimes forever!
This needs to be improved.12 votes -
Acrobat DC is so horrible that I will toss it for a pirate copy
It is dead slow! I have an 64bit Windows 10 laptop and it takes almost two minutes to exit it! I will toss it for a pirate copy without cloud options.
It sucks big time.2 votes -
PDF pages simply go blank after 60+ mins
I have users that are experiencing the above described issue. They open up a single PDF, or multiple PDFs, and if they are left open for 60 mins or longer, all pages in the PDFs go blank.
Acrobat DC Pro (2015.006.30355), Windows 10, Microsoft Surface.
We are expecting the PDF pages to be available the entire time the PDF is open.
We've observed that it happens with multiple PDFs and requires the user to close all PDFs and reopen to resolve.3 votesCould you pls. share how are the PDFs being accessed? Are these kept on a network folder or shared (mapped n/w) drive? Or are you accessing them through a Citrix server or RDP?
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I can't email a PDF file directly from documents-just started recently. Have always been able to do so.
I can't email a PDF file directly from documents-just started recently. Have always been able to do so.
9 votesPlease also specify the Acrobat version you are using where this issue is occurring. You will find the version info in Help→About Adobe Acrobat.
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2 votes
Did this resolve your issue?
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1 vote
I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?
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לא נותן להורדה
אין אפשרות להוריד שום דבר ורכשתי כסטודנט
1 voteIf my understanding is correct, you purchased some product but could not downlaod. Can you provide some more details please? Exactly which product/version did you purchase? Did you purchase online? If so, did you receive an email with the download link?
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Acrobat: tools- edit using photoshop:
image opens as RGB but Orig image is placed as cmyk in InDesign 2017 then saved as ADOBE PDF (preset). I can't locate any pref.
2 votesPlease provide the details of issue and files for further investigation.
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Pages flickering
When viewing pages, they often flicker, as if they are redrawn infinitely.
8 votes -
Acrobat quit unexpectively
With Mac os High Sierra Acrobat often quit unexpectively. Sometimes its quite impossible to check a pdf.
3 votesHi Bruno,
Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.
Thanks.
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PDF preview handler error
Can no longer view pdf in Outlook without opening the pdf.
2 votesCan you share the versions of Acrobat|Outlook you are using.
Also check if the file: “C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\PDFPrevHndlr.dll” is present on your machine, if not please repair your product, -
Leanguage
Please do it for Polish users in Polish program
1 votePolish indeed is supported by Acrobat. Can you be more specific about your problem.
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ADOBE acrobat has wasted my time
Please don't insult us and call it MY adobe acrobat. It's corporate greed. It's YOUR acrobat and we are forced to use it.
2 votesSorry for the inconvenience caused to you. Kindly share with us specific details of the issue you are facing”.
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