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Acrobat for Windows and Mac

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113 results found

  1. it keeps crashing on my mac and its the newest version of Acrobat Pro

    whenever I add rich media to a PDF, Acrobat Pro DC keeps crashing making it useless. and annoying as I just bought it so it's the latest version.I have a 2016b mac book air. help!

    2 votes

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    3 comments  ·  Other  ·  Admin →
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    Need Info  ·  Pratyush Dhoundiyal responded

    Apologies for the trouble, can you provide some sample rich media PDFs with which you are facing this.

  2. I’m just writing about website I tried many times to get into live chat but I can’t why I don’t know and my is not fixed yet.

    Stupid website

    1 vote

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    6 comments  ·  Other  ·  Admin →
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    Need Info  ·  Pratyush Dhoundiyal responded

    I am sorry for the inconvenience you faced. Can you elaborate on the issues you are facing with Acrobat DC and allow us to help you here.

  3. Can't save a simple change without having to 'save as' and rename the document

    If you go into a saved document and change something you cannot save it you have to save it as a completely separate document. i.e. I edit one line to be italicized and hit save and I get a pop up error that states, "The file may be read-only, or another user may have it open. Please save the document with a different name or in a different folder.

    1) I am the only user
    2) I created the .pdf document yesterday and did NOT make it read-only.

    33 votes

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    Need Info  ·  14 comments  ·  Other  ·  Admin →
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  4. Opening side by side

    It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site

    3 votes

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    Need Info  ·  Vivek Chandra responded

    Hi

    You can try the following –
    Go to Organize Pages App to move the pages you want to see next to each other.
    Then go to View→Display Options and select Two pages.

    Please let us know if this works for you.

    Thanks
    Vivek

  5. internet links not working

    3 votes

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    Need Info  ·  Pratyush Dhoundiyal responded

    Sorry for the inconvenience, can you please share your machine details, Acrobat version, and also the pdf with which you are facing the issue.

  6. Bug: Save as not working: "The File may be read-only, or another user may have it open.

    Unable to "save-as," export, or e-sign a PDF document.

    Error message when trying to export as another PDF file type, or as another PDF with normal "save as":

    "The File may be read-only, or another user may have it open. Please save the document with a different name or in a different folder."

    I am using Acrobat 9 Pro on a Mac OS Sierra 10.12.6.

    6 votes

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    Need Info  ·  6 comments  ·  Other  ·  Admin →
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  7. using Flattener Preview to convert text to outline, Adobe v2017.012.20095 duplicate files with font, even with watermark

    1 vote

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    Need Info  ·  1 comment  ·  Other  ·  Admin →
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  8. DC PRO constantly crashes

    DC Pro is totally unreliable, whether creating a pdf, trying to access a pdf or saving the program displays "DC Pro not responding. Happens very frequently making the program useless. Have worked with support 3 times no resolve. Occurs on both my WIN10 and WIN7 computers, never had a problem with ver 7 through 10. Pay lots for DC team but will have to look for another vendor.

    6 votes

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    Need Info  ·  5 comments  ·  Other  ·  Admin →
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  9. PDF's getting stripped from email

    When I send emails with PDF's as attachments, the PDF's are not showing up in the email at the recipient's end. Word and XL doc's , etc. work just fine... WTF?!

    2 votes

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    Need Info  ·  Pratyush Dhoundiyal responded

    I am not sure if this is an Acrobat issue. But still, are you facing this issue with any particular email client?

  10. DC Reader is the Microsoft Vista of document readers

    If you have the "new" DC Reader...get rid of it.
    it's slow.
    it's choppy.
    The phrase "Not Responding" shows up more than a taxi in New York City.
    This has got to be the crappiest Adobe product I've ever had the displeasure of working with.
    I've told my company's IT department to start looking for something else.
    Acrobat Reader DC is pure American ****.

    1 vote

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    Need Info  ·  Pratyush Dhoundiyal responded

    I suggest you update your Reader to the latest version and if you still face any issues please elaborated them and allow us to help you.

  11. bug, keep crashing, need improvement please

    please review your software, it keeps crashin on my iMac, just rubbish product

    1 vote

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  12. my texts is all symbols when I display a PDF

    my texts is all symbols when I display a PDF

    1 vote

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  13. Action Wizard causes crash

    I've created an Action Wizard that does the following:
    -Runs Preflight to convert to PDF/A-1a
    -Saves to a Local Folder, appending "_A-1a" to the end of the file name.

    That's it. I can run this Action Wizard on individual PDFs no problem. But when I use the "Add Files..." option to run this wizard on multiple files, the Action Wizard begins, but crashes Acrobat after the first file. This has been the case for the last few updates to Acrobat DC (15.23.20056.213124), but did used to work with Acrobat DC and previous versions of Acrobat. This is on macOS 10.12.3.

    3 votes

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