Acrobat for Windows and Mac

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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. Recovery of all Open PDF documents after a crash or shutdown on the computer

    Every time Windows crashes all the Adobe files that were open get lost. Please tell me how to recover all open files when after restart

    2 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Resolved  ·  Pratyush Dhoundiyal responded

    Hi,

    You can always check the recent files you opened, but as designed after system restart Acrobat will not open those files for you by itself.

    Thanks

  2. Error saving when destination folder name is changed

    Changes are not able to be saved when source or destination folder name of document is changed while editing. Changing folder names is common on Mac OSX and applications typically do not have issues tracking folder name changes while the application and document is open.


    1. To reproduce on OSX, open a PDF document and make edits. Change the name of the folder the PDF resides in. Attempt to save changes. Acrobat shows this error "The document could not be saved. The file may be read-only, or another user may have it open. Please save the document with a different name…
    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    The error is expected since you are changing the source folder name while the file-inside is in Write-mode.

    You can try Save As to not lose any changes.

    Just for information, on windows – you cannot change the source folder name while a file, is in write-mode.

  3. Email PDF file on a mac using Microsoft Outlook

    Bug - I have up to date Microsoft Outlook for mac (subscription) as well as a subscription for Adobe Acrobat Pro DC. The idea of a subscription (which is pretty expensive) is that you get the most recent version of the software.

    I have been using Adobe Acrobat Pro DC for about two weeks now. My experience has been very negative. The specific issue that annoys me is the ability to email a PDF file. When I attempt to do this one of two things happen:

    1) The system just goes into Beach ball spinning mode - have to force…

    2 votes
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    Resolved  ·  6 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. BUG Find Whole Word grayed out

    Cannot uncheck "whole word" from Find box. It's there but grayed out. There is no way to uncheck by default. Have to open the cumbersom full search panel, but it still won't change the default.

    2 votes
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    Resolved  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. IRequest for assistance in retrieving pdf document

    I worked on a document for 3 hours. Then something unexpectedly happened as I was trying to save it. Now all is gone. Can I retrieve this document by any chance?

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Found Hang in Acrobat Send File function with current version of Outlook

    Hi, I found a hang in current release Adobe Acrobat DC (2017.012.20095) when working with Microsoft Outlook on the Mac OS X. I've reproduced on two different Mac models with different versions of the OS. (10.12.6 and 10.12.4) and different versions of Outlook (15.37 and 15.28). This started happening very recently so the problem has to be in a recent update and I think it is because we upgraded Acrobat to the latest on the effected machines.

    Steps to reproduce primarily setup related. We heavily use the Share menu so that we can mail PDF files quickly as they are…

    2 votes
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    Resolved  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. When I opened Acrobat DC a few minutes ago, a popup about integration with Microsoft Office hijacked the app for several seconds

    Steps to reproduce:
    Opened Acrobat DC --- a popup about integration with Microsoft Office appeared.

    Environment: MacOS 10.11.6, Acrobat DC 2017.009.20044

    Expected result:
    I should be given immediate access to the Close button or the Continue button.

    Observed result:
    The popup hijacked the app, with a spinning beachball cursor, for several seconds - at least 10 seconds. This is not the only performance issue I've seen - I've reported others that still aren't fixed. It all ads up.

    2 votes
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    Resolved  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Acrobat crashing in Sierra 10.12.4

    Freezing on opening a PDF. Force quit is not working. Cannot restart or shut down computer.

    2 votes
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    Resolved  ·  4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Mac Mojave: "save" screen is blank

    When I open a PDF and choose the save command or save from the File menu, the "save" screen that pops up is blank. This is a significant functionality that is critical to using the software.

    I am running Mojave 10.14.3 and Adobe DC 2019.10.20098

    1 vote
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Open in separate windows

    I just had my computer repaired which required a migration of my old computer SSD to a new SSD. Before that, I used to be able to open up several PDF files at the same time in their own window, which is how I like to work as I frequently have to review multiple documents at the same time. I would like to know if that option still exists and if not I would like it back please.

    Also, the icons have changed on my desktop (why; that was your brand and was easy to depict from other doc files?).

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    For openign several PDF files at the same time in their own window you can
    1)open the preferences box by going to edit menu > click on preferences or by pressing ctrl+k
    2) In categories select ‘General’
    3) In basic tools uncheck ’Open documents as new tabs in the same window.

    For “fit a page to the full Adobe view screen” you can
    1) Right click and select ‘Document properties’
    2) Click on Initial view tab and select your preference in ‘Layout and Magnification’

    I hope this will help you.

  11. Specific location zoom

    I deal with multiple sheets of similar layout. I would like to zoom in on an area and go from sheet to sheet with the same area zoomed at the same scale. The version prior to Adobe Acrobat Pro DC allowed me to do that IF I was zoomed in anywhere that included the top margin of my image. But the new Adobe Acrobat Pro DC will only allow a similar zoom if I have zoomed into the TOP LEFT corner of an image. : ' ( : ' ( : ' (

    1 vote
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Acrobat DC crashes when opening a second PDF

    Like many others I am unable to have more than one PDF open using Acrobat DC. I've gone through all the suggested troubleshooting measures and nothing has fixed the issue.

    It doesn't matter how I attempt to open the 2nd PDF, Acrobat DC immediately crashes.

    Any help with this would be great.

    1 vote
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. 20080 Action Lists no longer can save to folder

    The Action Wizards that are custom setup can no longer save to a pre-specified folder.

    Previously action would save to a designated folder when "Save to Local Folder" was the option.

    It no longer saves at all even though the operation is checked.

    What should happen is it should be saved in the folder specified as previously.

    I'm running MacOS 10.14 and using Acrobat 20080 on a MacBook Pro.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Recent files list / Way too sparse

    New Acrobat DC recent files list wastes a lot of space. It's a list, the name entry includes a separate line just to say "PDF" which spaces apart the items unnecessarily. Just put that in a column (there's lots of wasted space there too).

    1 vote
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    Resolved  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. rudraksh maan

    This service operative wasted over an hour of my time. He is not qualified enough to fix simple problems.
    Please view chat on Bomgar and get back to me. He wasted over an hour of my time. Luckily I spoke to someone else and they fixed issue in 15 minutes.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. View nested animation in AE and Flash/Animate in main composition/timeline would be extremely useful for animating complex scenes.

    With Flash/Animate for years, I've had trouble with nested animations. In order to use the nesting to its full potential, and for organization, I will animate small pieces in nested animations (Flash) and am now trying to use pre-Composite groups on the main composition (AfterEffects). For multiple items, and for many nested animations, it's extremely difficult to create a uniform animation when I can't see what's happening in the Main Composition/ Timeline while in the nested animation or pre-composite. A feature to allow you to see what happens in the Main Timeline while working on these smaller pieces would be…

    1 vote
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    Resolved  ·  1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Rotten PDF saving

    Rotten PDF saving. Why is it I constantly get Adobe saying I have to save the document using another name as this document is already open when I have closed the document and Adobe, see attachment.

    Yours frustrated

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    You may be getting this error because the same pdf file is currently open in some other program e.g. it may be open in browser or some email Clint

    Requesting you to close other application and again try this scenario.
    Please get back to us if you again face the same issues.

  18. DC version "save as" does not work so I have to resort to emailing processed files?

    On my Mac (OS 10.10.5) I use DC version "save as" does not work so I have to resort to emailing processed files?

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. readable hyperlinks

    I am unable to browse the URL that was generated with Microsoft Word 2007, there is no option to browse to the URL in question for some reason or to make better use of HTML tags.

    I can browse to https://www.blogger.com/blogger.g?blogID=6393913409312112068#allposts/src=sidebar, using Google Chrome but when I click through the file I cannot browse through to the blog included within the PDF that was exported as a PDF for it to be read only, hopefully.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    To create a embedded hyperlink follow below mentioned steps.
    1) Select the text you want to hyperlink then right click
    2) Select option create link
    3) In Link Action , select open a web page and click next
    4) On the next window enter a valid url and click ok
    5) Save the file.

    Hope this will help you.

  20. Give option to make Hand Tool the default option instead of the Select Tool

    The Select Tool is the default tool. I never use it and have never seen a need to use it. It makes the screen turn blue and wants to select things instead of letting me drag and move around the page to review large documents. I always have to stop what I'm doing and switch to the hand tool. I am opening and managing easily over 100 PDFs a day and having to switch at every new document is frustrating and time consuming. Adding this as an option would save so much time for users that need this as their…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    You can make the hand tool the default option by trying:
    1)Look under Preferences> Acessibility
    2)Uncheck "Always display the keyboard selection
    3)Then select the Hand Tool.
    4)Close the program
    5)The Hand tool will now be default

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