113 results found
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File rename option should be there.... essential
File rename option should be there.... essential
5 votesCan you please elaborate more the issue you are facing with the File rename eg where and when do you want to rename the file.
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Adobe Acrobat Pro DC BUG
There is a bug in this software that does not allow you to save the document. A blank window pops up and nothing shows, i.e. where the file could be saved. Only after several attempts does the "save as" window fully show up. What is the solution for this bug?
5 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
crashed
Acrobat just crashed due to file size, and could not be recovered, just lost everything.
5 votesSorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
Also are you facing this issue with a particular document or this is a generic issue. -
I want to compare documents that are signed. I want to identify the differences - !!! Not change them !!! Why is this not available?
I want to compare signed documents. I don't want to change them - just compare to identify changes. Been beating my head against the wall and I cannot understand the logic that prevents using compare.
4 votesHi,
Greetings! I am sorry to hear that you are facing issues with the compare feature.
It would be great if you could help us with a few queries that will help us in investigating the bug:
- What is the version of Acrobat Pro and the OS that you are using currently?
- Could you please share the workflow that you’re using while using the Compare tool?
- Could you please share some sample files with us so that we could reproduce the issue at our end?For info on how to share the files with us, please read the steps below :
To share the file using Adobe send – cloud.acrobat.com/send
- Open the above mentioned link
– Click on “Select files to Send”
– Click link “Choose file from my computer” and Select the file
– Click on “Add Files”, if you have more files to add… -
Bug: Text Disappears
Text spontaneously disappears after leaving the page and scrolling back to it. The text fields still exists and some letters stay visible, but the other letters have disappeared.
4 votesI am sorry for the inconvenience you are facing.
Can you share with us the acrobat version and the operating system you are using
Also some sample PDFs with which you are facing this issue. -
Look up to www.dictionary.com doesn't work anymore
a word look up ends up with '404 Not Found' using:
https://www.dictionary.com/cgi-bin/dict.pl?term=<word>instead it should use:
https://www.dictionary.com/browse/<word>?s=t4 votes -
Acrobat DC closing automatically
Acrobat DC began closing automatically, again. This is two weeks after I uninstalled the program and then reinstalled. Whether I open a pdf file from the Explorer window or open Acrobat and then select the file to open, the program closes automatically 10-15 seconds after it opens. After reinstalling the program, the problem continues. I have already tried the suggestions from an earlier post (updating the software from the Help menu, repairing the software from the Help menu and running Acrobat distiller). It does seem to be checking my registration status, but does not remain open long enough for me…
4 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
also, requesting you to try ‘Repair’ once-Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard.
(Reader) Choose Help > Repair Adobe Reader Installation.
(Acrobat) Choose Help > Repair Acrobat Installation. -
Save in Recent Selected Folders
In past versions of Adobe, if I was saving multiple documents, the program would remember the last folder I saved the document to, so it would automatically go to that folder when saving another document. At the moment, it will only open temporary files and I will have to waste time clicking around to find the correct folder that I want to save the document to. There needs to be an update to allow the flexibility to save documents to the last folder selected.
3 votesHi,
Thanks for providing your feedback. The last folders where you have saved your previous files should get listed under the My computer section of the Save As dialog.
Can you please share the snapshot of your Save As dialog?
Regards,
Sandeep -
Error message when attempting to compress a file "An error was encountered while processing images."
I receive this error message when I select File -> Compress PDF.
I currently have Adobe Acrobat Standard DC installed on a computer running Windows 10.
I have used this feature to compress numerous other PDFs made from documents that contain text and images. I'm not sure why this feature has found a problem with the images. It would be nice if the error message also included suggestions on how to fix the problem.
3 votes -
Browsing Advanced Search Results
In versions before Acrobat Pro DC you could scroll through advanced search results with the down arrow. Now you must select and click on the entry, a HUGE time waster and annoying step backward in Acrobat's functionality.
3 votes -
Dropdown Find Window
The dropdown "Find" window used to search documents for keywords is always a problem — it slows down scrolling to an annoyingly low level. Please put the "Find" window in the bar of the program interface to alleviate the scrolling problem.
3 votesHi,
Sorry to hear that you’re facing issues with Find tool. Could you please tell me more about the workflow that you’re performing while using the Find tool?
Thanks
Adobe Acrobat DC Team -
Pdfmaker Add in not working with Office 2019
The Adobe PDFMaker Add In does not work in Office 2019. The add in appears on the Add In list but when checked, nothing happens. This needs to be active in Office 2019
3 votes -
WTF . . . what happened to the "save as" feature in my Acrobat DC program????
WTF . . . what happened to the "save as" feature in my Acrobat DC program????
3 votesCan you please provide a detailed description of your issue faced along with the steps to reproduce the same.
Please also share the acrobat version and OS you are using.
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Freeze Issue When Zooming with Scroll Wheel
When zooming with the scroll wheel, Acrobat freezes and I get a spinning beach ball. The files I am working with are not large, but they do consist of lots of lines/content streams sometimes. If anyone can offer support for this, it would be greatly appreciated. I encounter this issue multiple times a day and it appears to happen only if I am trying to zoom with the wheel right after it opens and Acrobat is still trying to load the creative cloud profile, or when I have been working in the file for a period of time and try…
3 votesSorry for the inconvenience caused to you.
Kindly share with us your machine details and Acrobat version.
Also please provide us some sample files on which you are facing this issue -
When, if ever, will we see Acrobat thumbnail previews in Windows Explorer?
Select Acrobat DC Preferences>General>Enable PDF thumbnail previews in Windows Explorer. Tick the box to choose this option, close preferences, then reopen it to discover Acrobat DC has unchecked it. Must generate hours of laughs around Adobe's watercooler. Using Windows 10.
Much has been written many many forums a fountain of sorrow from other users feeling the same pain. Please, guys. Fix it?
Your response team gives us a non-working solution, telling us to increase the size of thumbnails in Explorer to a point where content can be seen, but those thumbs are already being displayed at maximum size in Windows…
3 votesSorry for the inconvenience caused to you.
We tried the scenario and it is working fine at our end.Kindly share with us the acrobat version that you are using.
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Windows Acrobat XI save as problem
In Acrobat XI on Windows I save as the file to create another same file. But the text in the creating file has been modified.
Steps to eproduce:
1. Open the Demo File.pdf and click "Save As" in File tab.
2. Give a name and save it somewhere.
3. Reopen the new file you will easily find it is not the same as Demo File.pdf3 votesSorry to hear your problem.
Unfortunately, Acrobat XI is no longer a supported version.
Try out the latest, Acrobat DC. If the issue persists, let us know.
You can get Acrobat DC here:
https://acrobat.adobe.com/us/en/free-trial-download.html -
PDF pages simply go blank after 60+ mins
I have users that are experiencing the above described issue. They open up a single PDF, or multiple PDFs, and if they are left open for 60 mins or longer, all pages in the PDFs go blank.
Acrobat DC Pro (2015.006.30355), Windows 10, Microsoft Surface.
We are expecting the PDF pages to be available the entire time the PDF is open.
We've observed that it happens with multiple PDFs and requires the user to close all PDFs and reopen to resolve.3 votesCould you pls. share how are the PDFs being accessed? Are these kept on a network folder or shared (mapped n/w) drive? Or are you accessing them through a Citrix server or RDP?
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Acrobat quit unexpectively
With Mac os High Sierra Acrobat often quit unexpectively. Sometimes its quite impossible to check a pdf.
3 votesHi Bruno,
Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.
Thanks.
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Opening side by side
It would be great to be able to open 2 PDF pages next toeach other for easy comparison, i.e. when comparing two people on a geneology site
3 votesHi
You can try the following –
Go to Organize Pages App to move the pages you want to see next to each other.
Then go to View→Display Options and select Two pages.Please let us know if this works for you.
Thanks
Vivek -
3 votes
Sorry for the inconvenience, can you please share your machine details, Acrobat version, and also the pdf with which you are facing the issue.
- Don't see your idea?