Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Selectthe feedback forum for your product.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. Acrobat crashing and wants to reopen previous windows/documents almost every time. Mac OS X Mojave.

    Pretty much every time I open Acrobat, I get a window asking me if I want to restore the previous documents, because Acrobat had crashed the last time (but I didn't notice this -- I quit it manually and no notification of a crash until the next time I start up).

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. WTF . . . what happened to the "save as" feature in my Acrobat DC program????

    WTF . . . what happened to the "save as" feature in my Acrobat DC program????

    1 vote
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  4. Bug: Reduced Size PDF Leads to Corruption

    We are a publisher which also publishes PDF version online. In trying to use the latest version (2019.008.20081) to save as reduced file size, the text becomes corrupted.

    1 vote
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    Need Info  ·  3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Incorrect hadling of word division in Cyrillic languages

    Steps to reproduce the bug: Open the attached pdf file and try to find the word "поиск" (using the search tool).

    Expected result: Acrobat finds the word "поиск" at the and of the first line.

    Observed result: Acrobat finds nothing.

    Environment: Windows; any version of Acrobat or Acrobat Reader.

    1 vote
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    Need Info  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. initial view error - Bug Report

    Acrobat Pro DC Version 2019.008.20081 - Windows 10 64bit

    I configured the initial view setting in the Document properties, such as Page Layout, magnification, open to page, and Window Options
    But the initial view configuration is ignored when I open the pdf document, and the Acrobat shows last view settings and page regardless initial view setting.

    For example, I set the "Page Layout" with Two up and "Open to Page"
    with 1. then save and close. when I reopen the document, the Acrobat shows single page layout view and page 5 as the las view before closing document.

    The Initial…

    1 vote
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  7. PDF won't open from Windows Explorer after a different PDF is opened from inside Madcap Flare

    I'm using Adobe Acrobat DC and MadCap Flare 2018 r2 on a Windows 10 operating system.

    Steps to reproduce:


    1. Build a PDF in Flare.

    2. Open the PDF from inside Flare.

    3. Double-click on a different PDF in Windows Explorer.

    Expected result: Second PDF opens.
    Actual result: Second PDF does not open. The error message that shows up sometime later says: Acrobat failed to connect to a DDE server.

    MadCap support has been unable to resolve the issue.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dont crash lose 3 hours of my work and then not be able to bring it up the file, how about that for a great idea. Thanks!

    dont crash and have a **** program that loses large amounts of work. Thank god there was an auto save oh wait it crashed and didnt work too.

    super!!!!!

    1 vote
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  9. 1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    Can you please details the issue you are facing.
    Can you share with us the acrobat version and the operating system you are using
    also can you share with us some sample PDFs with which you are facing this issue.

  10. Acrobat DC crashes, then toolbar reverts back to default.

    I mostly use the Edit or Prepare Form tools. While I'm updating my document, Acrobat crashes at random times. There is nothing consistent, it just seems to be more finicky after the most recent update. After it crashes, I reopen it and the customized toolbar on the right has reverted back to the default tools. This is very inconvenient and happens several times a day while editing or preparing a document. Is this a known issue and is there a fix for this?

    1 vote
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  11. Bug Report: Version 2019.008.20074, Win 7...Does not save to desired location

    When I first open Acrobat the first time I try to do a SAVE AS to a different location...the document is not saved to the target location. Second time I tray it, document IS saved to target location.

    1 vote
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  12. (Bug) Resizing windows stutters

    Resizing a window by dragging the lower right corner is very laggy. Often, the mouse pointer is halfway across the width of the window before the window starts to resize. It then jumps repeatedly to catch up with the mouse as you resize the window.

    On a late 2016 MacBook Pro, Mojave, 16 GB ram,
    Acrobat DC Pro version 2019.008.20074

    1 vote
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    5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reaching out to us for your concerns.

    I would request you to kindly update to the latest available version of Adobe Acrobat DC using “Check for updates”

    Also please send a screen recording video of the issue that you are facing to us at ajain@adobe.com

    Thanks
    Ayush Jain

  13. I spent 30 minutes redacting a document, removing metadata, and when I hit save---poof! it disappeared. I could quit.

    Document disappeared completely. The most bizarre disappearance of a 30 minute project EVER.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Acrobat has inbuilt mechanism for Auto-save to recover files in case of a crash.
    Requesting you to please let us know if you have received the prompt to recover your file on relaunch.

    The default time settings of Auto save are present & modifiable at-
    Preferences-Documents Section→
    Save settings.

  14. Properties disabled

    What is the point of having a PROPERTIES button when it is grayed out and cannot be used?

    1 vote
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  15. when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.

    when i open pdfs, my quicktools are often missing. after a restart or even just when opened in a new window. very frustrating.

    1 vote
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  16. Compare files - text is flagging as discrepancy

    We use Adobe to compare PDF file that comes from two different system.
    Left side is our internal and right side is from another system.
    We copy over the format of the other system for us to compare it perfectly in Adobe.
    But no matter how we adjust the alignment and spacing, we still encounter below discrepancy flag.
    As you notice, the text are exactly the same.
    And also how come the font size of the PDF that comes from our internal system become lesser when convert to Adobe (from 8 to 7.98)

    Can you help us how to sort…

    1 vote
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    3 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    There’s a difference in the font size between the characters in the files shared by you because the application used to create the two PDFs is different. Please try comparing the PDF files created using the same application and let me know if you’re still facing the issue.

    Thanks
    Adobe Acrobat DC Team

  17. Acrobat DC not opening pdf files on Mac

    Can't open pdf in Acrobat DC. The wheel spins and the program has to be forcefully quit. The program stops working as it prepares the file for reading.

    1 vote
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  18. 1 vote
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  19. 1 vote
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  20. I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes.

    I use hyperlinking a lot (in DC too). It works well for me, but often Adobe Acrobat DC stops working - freezes, and I need to restart the programme

    1 vote
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