74 results found

1. fill & sign option not able to open, plaese give some solution

   fill & sign option not able to open, please give some solution

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for reporting the issue and we are sorry for the inconvenience caused to you.

   Can you please try signing out from your application. Go to Help > Sign out.

   Sign in again to the application and try to use Fill and Sign.

   Please let us know if the issue persists.

   Regards,
   Sandeep Grover

2. scrolling with touchscreen

   I like that I can now scroll through the entire document and not just one page at a time but I can't scroll with my touchscreen because it always thinks I'm trying to "fill". It would help a lot if I could also scroll using touchscreen in my business.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for reaching out to us.

   We are investigating the issue at our end and will let you know in case of any updates.

   Regards,
   Sandeep Grover

3. Auto Fill won't disable

   Auto Fill won't disable and just forces the same entries into multiple sections. Basically I can't fill out a form with out acrobat putting the same words in most of the sections. For example if i type my zip code in the zip code box it make every zip code, sate, city box whatever i type and i can't change any box without it automatically changing all of them.

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for providing you feedback and we are sorry for the inconvenience caused to you.

   Can you please provide some detailed steps of the issue. It will be great if you could share a video of the issue.

   Regards,
   Sandeep Grover

4. Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

   Cannot send file for signature. Error message : Forbidden - Operation could not be completed. Please try later

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   Under review  ·  3 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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5. Issues with FIll in and Sign Feature in Acrobat Pro

   I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers this error when I hit the "A" key. Many other letters and numbers work without a problem but some of the other keys have issues as well. What's the deal?

   This is totally ridiculous that you need to go into preferences, disable the hot keys, then go back to your document, type the text you need added to the page and then go back to preferences and re-enable the hotkeys which are supposed to be a convenience. What does it matter that you're adding text to a document that doesn't have fields. That seems like a glitch in the program. It allows you to type any of the letter, number, or symbol keys that aren't associated with shortcuts but doesn't let you type the 5-10 "hot keys". One function is definitely not related to the other.

   I'm not looking to go through the extra step process to add fields. I'm just looking to drop text in various parts of the document and be able to sign and send in a seamless step process. I shouldn't have to turn off accelerator keys in preferences and shouldn't have to go to Prepare Forms tools to drop text boxes to fill out and then come back to drop signatures. The tool functionality is there and shouldn't conflict with single key accelerators.

   I am having an issue with the "Fill in and Sign" feature. When I open up a PDF that doesn't have fillable fields but I'm just trying to add text to the page, as soon as I hit the letter "A" key, I get an error message that says, "Currently there are no form fields in this PDF. DO you want Adobe Acrobat to detect form fields for you?" This only happens when I have the Single Key Shortcut Accelerators enabled in preferences. When I don't, I can type the text without an issue but when they're enabled it triggers… more

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Thanks for providing your feedback. We will let our engineering team know about this issue and will inform you in case of any updates.

   Regards,
   Sandeep

6. changes are not saved

   after al long work with the fill&sign tool, didn't succeed to save the changes. I've received the message: "the operation failed because Adobe Acrobat encountered an unknown error"
   can't save any changes

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   Under review  ·  1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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7. Faster loading of Signature Image File

   It takes to long loading signature image file, after start-up of Acrobat.

   It may be the file, which is lightweight, or sync with online account in general at that moment.

   4 grey blue squares rotate aout 3-5 sec.

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   2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Hi,

   Thanks for reporting this issue. We have informed this to our engineering team and will let you know in case of any updates.

   Regards,
   Sandeep

8. To have the option to turn off messages when I add/or place a signature

   To have the option to turn off messages when I add/or place a signature, really annoying. Otherwise, I like the product, I use it everyday

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   0 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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   Under review  ·  Adminsagrover (Admin, Adobe) responded

   Thanks for providing your feedback. We will share your concern with the engineering team and will let you know in case of any update.

9. Preparing a document for Send & Sign

   I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke to them for 45 minute with no resolution [case ADB-269200-V1H7] Later I went back into the "prepared" document and found that most of what I had entered ["prepared"] was NOT connected to the proper signer as I had entered it. So I spent another block of time to re-edit. In total I spent about 3 hours getting the document to a correctly formatted form that could be sent out. Can someone explain what happened between me "preparing" and your DC unformatting-uploading ? I can tell you if this happens again I will be changing services.

   I had a 42 page document that I needed to send out for initials & signatures. I carefully [for 30 minutes] prepared the document for sender + 2 signers, sent to be "prepared" and then clicked sign. It came back with me being the only signer in every place I had prepared. This despite checking and double checking the emails addresses were correct for signers 1 & 2. So I tried going in and editing the fields, which still did not resolve the problem. So I deleted the document and redid it...with the same result. I called support and spoke… more

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   Under review  ·  2 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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10. Fill & Sign, Send and Track & Signature only shows blank screen

    Using OS X El Capitan Version 10.11.6 with Acrobat Pro DC
    Fill and Sign will only show a blank screen.

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    23 votes

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    Under review  ·  26 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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11. Arabic script with Fill & Sign

    This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language to Arabic, or English with Arabic Support above three features will not be displayed any longer. Here is a discussion on Adobe Forums https://forums.adobe.com/message/7575939#7575939

    I cannot test Arabic with Adobe Fill and Sign with Acrobat Language changed to Arabic in Preferences to see if it handles Arabic fully. I bet Acrobat team can do this for us.

    To shed light on this issue… as long as I'm within the Fill & Sign environment, I'm able to type and view Arabic that I typed as expected, it is once I leave Fill &Sign environment that Arabic words get fragmented and all characters get disjointed. So could this be to the fact that we must change the Language of Acrobat itself to Arabic so that Fill & Sign to function well? This I cannot verify and test due to he reason I mentioned above that some features will disappear from Acrobat upon selecting Arabic for language.

    This topic has been discussed before, but I want to share one thing the team might find useful.

    Now we tell all Acrobat users that Adobe Fill and Sign doesn't support Arabic. But when you look at it, we are able to type Arabic very well on Desktop machines and mobile devices.

    On a Mac for instance, as an Adobe CC subscriber, I have to choose English in Preferences for my Acrobat language in order to show [ Fill & Sign, Send and Track, and Send for Signature ] features in Tools workspace. If I go and change Acrobat language… more

    581 votes

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    Under review  ·  140 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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12. Signed document should be frozen, while it is not....

    When we (in my company) sign documents with "fill and sign", we get following instant message; " When you save a form with signature or initials you will no longer be able to edit the existing form fields". This is perfect! BUT; this is not true! Even after the document is saved, others can change anything in the document, and even delete the signature!!!?!! Should be possible to choose if others should be able to sign (as multiple signatures often is needed), or if it should be totally locked for any editing after signing!

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    Under review  ·  9 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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13. more than 2 signature / initial options for fill & sign tool

    Only 2 signature / initial images can be stored currently. Every time I want another signature I have to swap out an existing image for one from my files. It would be hugely beneficial to be able to maintain a much larger selection of stored signatures / initials for completing documents for multiple members of the household.

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    Under review  ·  75 comments  ·  Fill & Sign  ·  Delete…  ·  Admin →
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14. Provide date with 'signature block' when recipient chooses image.

    Using 'Send for Signature' with added signature block. Date does not appear when uploading an image. Unlike type and draw which has the date automatically added under the signature. See tickets #0188780191 and #0188780008 on 3/21/17.

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    1 comment  ·  Fill & Sign  ·  Delete…  ·  Admin →
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    Under review  ·  Adminsagrover (Admin, Adobe) responded

    This feature update is under review. We will let you know once this feature is rolled out.

    Regards,
    Sandeep