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Acrobat for Windows and Mac

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781 results found

  1. Add option for controlling how pdfs control the fields on multiple pages. If you have 2 forms that share field names but have different data, right now, when you change one field on one page, it changes the fields on the 2nd page. There should be option to set each page to treat the fields separately. Then when you change a field on page #1, it won't change that field on page #2 also. Docusign has this option.

    2 votes

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    1 comment  ·  Adobe Sign  ·  Admin →
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  2. Document I want to sign is not opening (Page is showing as opening but does not) due to a table format in the document. If I remove the table the document opens and I am able to sign.

    2 votes

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  3. Adobe Sign is not working 8/18/17 for sending any documents. We have tried sending from multiple accounts and a variety of different documents. We have tried using the workflows and just the Send button. It gives back this message: Adobe Sign was unable to create your agreement because the document could not be thumbnailed. Please let me know you need more information.

    2 votes

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    Need Info  ·  0 comments  ·  Adobe Sign  ·  Admin →
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  4. Allow user to put the signature / initial in a footer. We generate tenancy agreements and every time I have to put in initial / signature fields for the documents. It takes a long time to place the fields for 4 signatories and 30 pages. If allowed to put in the footer it would be great time saver. 30 pages could have initial fields placed in a jiffy.

    2 votes

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    Thanks for raising a feature request.
    We would forward it to the management and let you know whenever we add this support.

    -Amboo

  5. When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
    macOS 10.12.6 using Chrome Version 60.0.3112.90.
    The problem occurs on different adobe sign accounts and different laptops.

    2 votes

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    Need Info  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
    1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
    2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
    3. Do you observe the same on Windows too?

    Thanks,
    -amboo

  6. Adobe cc fails to sign in at startup, but when it is signed in opening an adobe dc attachment still fails to sign in to use signature.

    Windows 10 pro (64 bit) running on a dell xps 15" 4k screen 2017 laptop.

    2 votes

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    Need Info  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. Are you still having this issue?

    After you have signed-in in CC and launch Acrobat, you need to wait for a few seconds before the signing-in process completes in Acrobat.

    Thanks,
    -Amboo

  7. For AdobeSign allow users to upload documents from Onedrive.

    2 votes

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    Thanks for raising a feature request.
    We would forward it to the management and let you know whenever we add this support.

    Thanks,
    -Amboo

  8. Has a problem with new certificaion chains (like from Digicert) for monthes, simply ignores them.
    Doesn't update the AATL for monthes, is erratic on handling it.
    Doesn't take EIDAS solutions into account.
    Has no direct interface to the e-signing process eg. of Austrian "Handysignatur" or "ID-Austria" signing, which is rolled out to millions of citizens.
    Relys on funny "stick figures" instead of EIDAS.
    Adobe should think outside the box, when major parts of the world set standards like the European Union.

    1 vote

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  9. The new Adobe Sign has messed up so many of my documents so far that it's amazing. Just today, the "date of signing" customized entry with "dd" was completed and appears as "57//" somehow. How does that even happen?

    1 vote

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  10. I worked with your support group for 30 minutes to get to the bottom of this and here's what we determined. When using Text Tags in MS Word, Adobe Sign will not recognize or utilize them when documents are submitted for signature from either Adobe App or Adobe Cloud. In order to get them to work, you must do these two things:

    1) Click on your Account, Settings, and then Uncheck "Use the latest version of Request e-signatures" and "Disable form field detection." Doing this on its own did Not solve the problem.

    2) From within the Adobe Acrobat App,…

    1 vote

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  11. The e-sign tool appears when I try to enter text in a field that does not require a signature. Customer service had me deactivate the "new" Adobe and then open "prepare form" from the toolbar.

    Please change whatever is now causing this issue, as I have not changed anything on my end.

    1 vote

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  12. Please add an address book feature to Adobe Acrobat Sign so that I can save the name, title, company and email address of signatories to docs I send for signature.

    Also, please make it possible to create signature blocks in Word that automatically generate the signature fields in Adobe Sign, without having to go through a separate process of inserting the signature, title, name, etc, fields in Adobe Sign.

    1 vote

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  13. SEARCH OPTION ADOBE SIGN FOR "TEMPLATES ONLY" - DO NOT BRING UP SIGNED DOCUMENTS

    1 vote

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  14. I would like to be able to build a contact list (address book) in the program. I would like the name to populate when I enter the email address.

    1 vote

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  15. When inserting a text field onto a document, the previous (now "legacy") version of Fill & Sign had the option under properties to make that text box have multi-line data entry. The new version (superior in almost every way!) is missing this option.

    Once i've prepared a form for signing and added all the text boxes, I need to then revert to the Legacy Version to then go through those text boxes and add the Multi-Line option.

    It would be great for this option to also be added to the new version!

    1 vote

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  16. In the legacy version you could right click on a field and select "repeat field on all pages". This was incredibly helpful for contracts that you need to initial each page of. In the new version that option is no longer available, creating a need to switch to the legacy version everytime you want to send a contract out via Adobe Sign.

    1 vote

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  17. I need my signed files to stay on my local storage only; I need an option not to upload them to Adobe server

    1 vote

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  18. I just purchased Adobe Pro 2 days ago, in order to collect e signatures from clients.
    However, I could not send it out as Adobe says "This is a secured file that can't not be signed.
    That was fillable PDF file form from a large insurance company that we use those at a daily basis.
    Before I came to Adobe, I've using Docusign for two years, never had any issue. I then used Docusign instead, it worked perfect no issue at all.
    I contact Adobe customer, they could not solve this issue, they told me I need to flatten the…

    1 vote

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  19. Re-introduce the legacy Calculated and Conditional fields in Adobe Sign. These features SIGNIFICANTLY reduced errors and time needed to prefill a form by our users before sending it to clients/customers.

    1 vote

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  20. The admin email on the password/pin screen is by default associated with AdobeSign account and cannot be changed. This admin email address should be configurable to be set to a customer support email address. It is not helpful that we cannot change this email address.

    This is on the page "This document is password protected: You will need a password to access this document. If you do not have the password, you will need to contact <Name of admin><link to associated email>."

    1 vote

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