423 results found

1. Documents not displaying correctly in Adobe Acrobat Reader DC 2020.006.20042

   My new HP laptop doesn't display PDFs correctly using Adobe Acrobat Reader DC 2020.006.20042. It's got Windows 10 installed, which is up-to-date, and I've followed the advice on the forums - changed some settings, uninstalled & reinstalled the software, and HP have checked & reinstalled the video drivers, but still documents do not display correctly. HP won't help, as they say it's software related. The same documents display fine on my old laptop, and within a browser, so there is no issue with the documents. As a customer, the journey is not great that a brand new laptop can't even display a PDF correctly, and trying to get support from Adobe is ridiculously complicated... I've attached some files showing the display... the screen goes black, and the text turns into coloured dots... it's been reported many times before, but none of the fixes are working for me, so I can only assume this is a fault with the latest version?

   My new HP laptop doesn't display PDFs correctly using Adobe Acrobat Reader DC 2020.006.20042. It's got Windows 10 installed, which is up-to-date, and I've followed the advice on the forums - changed some settings, uninstalled & reinstalled the software, and HP have checked & reinstalled the video drivers, but still documents do not display correctly. HP won't help, as they say it's software related. The same documents display fine on my old laptop, and within a browser, so there is no issue with the documents. As a customer, the journey is not great that a brand new laptop can't even… more

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2. save sessions

   Hello, can you maybe integrate a way of saving pdf-sessions (multiple tabs saving and storaging at a place, f.e. work, study-subject 1, 2, etc.)

   always have to open up 4-5 tabs in different pathways, it's time intensive!

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3. your software sucks.....i cant even figure out how to rotate 1 page of a 2 page document now

   go back.... back to when you could find the buttons

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4. Right Click Look Up Words for their Definition

   Right Click Look Up Words for their Definition

   The option to search for the definition of the word just by selecting then right-click to chose Look Up is very helpful; though I wanted to report a small problem.

   If a word has a period (.) behind and you select it, it will search the word in dictionary.com to include the period. For example, if I want to search for a word that is the last in the sentence i.e. the word [questionable.] it will look for that word and the period.

   This does not happen with words that have a comma (,) behind. If you Look Up for the word i.e. "later," including comma, it will look for the word "latter" without comma in dictionary.com. This problem does not happen with words have have colon, semicolon, or apostrophe, besides those that have period (.) in the end.

   Thank you

   Right Click Look Up Words for their Definition

   The option to search for the definition of the word just by selecting then right-click to chose Look Up is very helpful; though I wanted to report a small problem.

   If a word has a period (.) behind and you select it, it will search the word in dictionary.com to include the period. For example, if I want to search for a word that is the last in the sentence i.e. the word [questionable.] it will look for that word and the period.

   This does not happen with words that have a… more

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5. Toolbar

   I'm sure that I'm not the first to inform on this issue. I also hear the same complaints from my co-workers. The previous toolbar had it so you can quickly select clockwise or counter-clockwise. Very frustrating when looking though 100's of .pdf documents per day and performing extra steps to view every document.

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6. customize extracted pages default name

   I would like to see a preference panel that can customize the extracted page(s) name, vs. the default "pages from (host file name)". This would simplify the renaming process

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7. Page navigation previous/next view, mouse button (back/forward) support

   Hello,
   many modern and productivity mouse have dedicated back/forward buttons. Could you please add support for mapping those buttons to previous/next view in adobe acrobat that would be very helpful for increasing productivity when navigating documents. Thanks.

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8. Highlight while Automatic Scrolling is On

   Highlighting while Automatic Scrolling is On, and be able to switch between highlighting colors.
   There are a lot of us who study from eBooks and other digital files in this time of this century.
   Please, make this option available for us, so we will be able to highlight important words or sentences while we study.

   As mentioned and requested from others, the speed of Automatic Scrolling is very fast, which forces me to switch to the tablet and other applications.

   Thank you

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9. How do I select color in the text and sign mode?

   make it possible to easily change text color in Sign mode of Adobe acrobat DC

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10. I have acrobat DC standard and I am unable to use the compare files function
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11. My acrobat crashes frequently when it tries to read/load the text

    My acrobat crashes frequently when it tries to read/load the text and I lost all the opened Pdf files.

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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry to hear about your issue with Acrobat. Please help me with the below details so that I can help you further.
    Are you facing this issue with every PDF ?

    When Acrobat Crashes (If you get this error message “Adobe Acrobat DC has stopped working”) , Can you please share with us the Crash Logs.
    For Getting the Crash Logs:
    1. When Acrobat Crashes , Open Windows Task Manager , Got To Processes, There you can see a process Acrobat.exe / “Adobe Acrobat DC”

    2. Right Click on this process and click “Create Dump File”
    3. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
    4. Save this DMP file on any Cloud Storage and Share the link for that with us on mail.
    We will investigate the dumps provided by you on priority and help you on this further.

    Thanks,
    Ayush Jain

    Hi,

    Sorry to hear about your issue with Acrobat. Please help me with the below details so that I can help you further.
    Are you facing this issue with every PDF ?

    When Acrobat Crashes (If you get this error message “Adobe Acrobat DC has stopped working”) , Can you please share with us the Crash Logs.
    For Getting the Crash Logs:
    1. When Acrobat Crashes , Open Windows Task Manager , Got To Processes, There you can see a process Acrobat.exe / “Adobe Acrobat DC”

    2. Right Click on this process and click “Create Dump File”
    3. Dump file will be created in the Temp folder of user (as specified on the dialog you get after creating dump files).
    4. Save this DMP file on any Cloud Storage and Share the link for that with us on mail.
    We will investigate the dumps provided by you on priority and… more

12. pages don't load

    A lot of the time the pages don't load approriately. The work-aroudn to make it fix is doing all sorts of zooming in and out, whereby eventually the whole page will load.

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13. reorder pages

    Let's say we have a document 40 pages long. The usefulness of all 40 pages vary because of end-user knowledge.
    As such,
    Master users will preferably only read 5 out of those 40 pages.
    Experienced will read 15 pages
    Intermediates 30 pages
    First time users 40 pages.

    Now this already is possible with a plug-in, but I fail to understand why Adobe don't see plug-ins as a clear sign that users want / need the functionality.

    Ok, what would be great is being able to script a user end button that calls the sort bookmarks function. The PDF would already have bookmarks on the pages that needed to be put together.
    But if a "master" then clicks the "master" button, the script reorders the specific pages and puts those exact 5 pages in the beginning of the document.

    Like I said, this is already possible with purchasable scripts, but it really should be built in in Acrobat and perhaps even more importantly in InDesign also (or instead…)

    Same goes for the other types of users.

    Let's say we have a document 40 pages long. The usefulness of all 40 pages vary because of end-user knowledge.
    As such,
    Master users will preferably only read 5 out of those 40 pages.
    Experienced will read 15 pages
    Intermediates 30 pages
    First time users 40 pages.

    Now this already is possible with a plug-in, but I fail to understand why Adobe don't see plug-ins as a clear sign that users want / need the functionality.

    Ok, what would be great is being able to script a user end button that calls the sort bookmarks function. The PDF would already… more

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14. pan often doest work, instead of that the mouse is in a selection mode

    pan often doest work, instead of that the mouse is in a selection mode

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    2 votes

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15. Coping with javascript and interactivity in PDF files

    I have created interactive Maths resources in PDF files ( I have attached one sample). They work fine with the Adobe Reader on Windows & the Mac but not on Android phones or the Ipad. I need to use "PDF Expert"for the Ipad & FOXIT PDF reader for the android to see them working properly.
    I would prefer that they work on an Adobe Acrobat reader.

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16. replace page(s) very cumbersome

    The way the tools lay out in Acrobat 11 are very easy for page replacements. Because the documents we work with are lengthy and complex, I'd like to see Replace tool much easier to work with.

    I want to see simultaneously:
    * Bookmarks or Thumbnails
    * The PDF pages (current document)
    * the Replace tool icon ready to use

    In the current product (Acrobat Std DC 2019.021.20056) has an icon for Replace that is hard to find, and when clicked, you are forced into a visual layout that is rather difficult.

    I need to navigate with my bookmarks, or with thumbnails and then get a visual on the page itself to confirm changes were made, then be able to click the Replace tool icon without any disorienting screen changes.

    I work with large format CAD drawings, and your little thumbnails, even when enlarged with the slider, do not provide enough detail for visual confirmations of where I'm at, and were my changes made on the page or replaced page. There are things I must read. I do not want the view changing unless I do it.

    In short, the process for Replacing pages was very good in Acrobat 11, but it has become very cumbersome in DC 2019.021.20056, go back!!

    The way the tools lay out in Acrobat 11 are very easy for page replacements. Because the documents we work with are lengthy and complex, I'd like to see Replace tool much easier to work with.

    I want to see simultaneously:
    * Bookmarks or Thumbnails
    * The PDF pages (current document)
    * the Replace tool icon ready to use

    In the current product (Acrobat Std DC 2019.021.20056) has an icon for Replace that is hard to find, and when clicked, you are forced into a visual layout that is rather difficult.

    I need to navigate with my bookmarks, or with… more

    3 votes

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17. Word Spelling change in copy/paste.

    I copied "TENSIONING" word from Acrobat reader and when I paste it in Google search it comes "TBNSIONING"!!

    I have Adobe Reader XI version:11.0.0

    1 vote

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18. Password protected files ask for password (twice)

    Password protected files ask for password to be entered twice.

    1.   If the document is opened directly from Outlook: when user opens a password protected PDF from Outlook:
       

       • It will ask user to enter password once (the password for the file)
       • It will again seek password to enable all features in the document

    2.   If the PDF is saved from Outlook to the local machine: 
       

       • It will ask user to enter password twice same as above scenario
       • However when the same file is accessed for second time, it will not prompt for password to enable the features again, password will need to be entered just once going forward (which is the password for the file)

    Could we please request for the second authentication to be removed?

    Password protected files ask for password to be entered twice.

    1.   If the document is opened directly from Outlook: when user opens a password protected PDF from Outlook:
       

       • It will ask user to enter password once (the password for the file)
       • It will again seek password to enable all features in the document

    2.   If the PDF is saved from Outlook to the local machine: 
       

       • It will ask user to enter password twice same as above scenario
       • However when the same file is accessed for second time, it will not prompt for password to enable the features again,… more

    3 votes

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19. Redacting and/or Removing pages in Adobe Acrobat Pro

    There should be a shortcut for redacting and removing unwanted pages

    1 vote

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20. The landing page asks the country, but there's no Ukraine in list

    Hello

    The following page has an issue as it do not have Ukraine in list.

    https://photoshopcamera.adobelanding.com/limitedpreview/?promoid=35SVBT83&mv=other

    1 vote

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