9746 results found

1. Ditch the 2023 User Interface in Acrobat

   There are so many shortcomings and problems with the new 2023 GUI interface. Here are just a few:

   1. Swapping left and right-hand panels for no reason. This does not improve anything for users. It just forces users to change everything about how they work in Acrobat every workday.

   2. Functions are indicated by random icons. In the 90s, we learned that icons in software and websites don't work across different populations. Users have a difficult time figuring out what the heck they mean. Give text labels.

   3. The left panel is permanently positioned on the screen and obscures part of the document below. Seriously Adobe, WTF.

   4. The entire menu/panel system can't be customized, moved, or docked. Another WTF.

   5. Hamburger menus (those obscure 3 horizontal lines) are used on mobile interfaces to collapse menus. They are totally unnecessary and inappropriate on desktop interfaces — where working people spend most of their time working. Give people real menus with real names. "Menu" is not accurate, either. What is the name of the other menu to the right? Menu 2? Cheeseburger Menu?

   6. The new interface is inaccessible for those with disabilities who use assistive technologies, especially screen reader users. Adobe has seriously violated its VPAT with governments and corporations worldwide who are required by law to provide accessible work environments and tools.

   7. Grey on Grey is not an accessible color scheme. Can't tell if some icons are active or disabled. Those with low vision can't discern the icons.

   8. Digital signatures, Document Cloud (where Adobe stores your files by default), subscriptions, OCR, file creation, file combining, and accessibility all have reported major problems for the past few years...but rather than fix these critical problems, money was instead spent on rearranging the deck chairs on the sinking Titanic.

   As long-time PDF consultants, my firm has found that the majority of customers are professionals who use Acrobat for their jobs. These are not "casual" users working on their smartphones. They are using desktops/laptops with full screens, not mobile devices to do their jobs. And they work with PDFs a lot.

   They have developed actions and scripts to automate processes on dozens, hundreds, and even thousands of PDF files every day. These industries include print, prepress, graphic design, accessibility & remediation, accessible forms, variable forms, variable printing, data validation, financial institutions (think of all those bank statements every month!), health care, investment and finance, and manufacturing.

   Dramatic GUI changes like 2023's completely change how these automated processes work...if they still work at all.

   The cost to these industries to correct the now-broken processes — brought on by Adobe's whimsical, untested design idea — is appalling. If I was a major corporation hit by this unnecessary expense, I'd ban Adobe products from my company and look for another PDF vendor.

   There are now many reputable competitors to Adobe Acrobat: See:
   — https://www.tomsguide.com/best-picks/best-pdf-editors
   — https://www.techradar.com/best/pdf-editors
   — https://www.pcworld.com/article/407214/best-pdf-editors.html

   Calling this Acrobat's "Modern Viewer" is a form of gaslighting Adobe customers. It's not modern at all — 30 years ago, using icons failed in software and web interfaces, and it's failing again with Acrobat 2023. Sometimes retro isn't good, especially retro user interfaces. Please don't attempt to bring back disco, old-fashioned 20 inch TVs, polyester suits, rotary phones and VHS tapes as being "Modern," too.

   Ditch this "Modern Viewer" and instead give us a working tool to get our jobs done.

   1. Revert the interface back to what it was.

   2. Fix Acrobat's bugs. There are so many!

   3. And improve the accessibility for those with disabilities (who can't get to the Comments panel, Bookmarks panel, understand what and how much is redacted, make edits or change the content, scale/enlarge the interface, nor sign a PDF).

   For those still reading this, users can revert to the old interface for now (August 2023).
   — Windows: Hamburger Menu / Disable New Acrobat
   — Mac: View Menu / Disable New Acrobat

   I have no idea who long Adobe is going to let us revert to the "real" interface.

   There are so many shortcomings and problems with the new 2023 GUI interface. Here are just a few:

   1. Swapping left and right-hand panels for no reason. This does not improve anything for users. It just forces users to change everything about how they work in Acrobat every workday.

   2. Functions are indicated by random icons. In the 90s, we learned that icons in software and websites don't work across different populations. Users have a difficult time figuring out what the heck they mean. Give text labels.

   3. The left panel is permanently positioned on the screen and obscures part of the document… more

   333 votes

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   214 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. PDF Maker: New Bug puts <Figure> tags in the wrong reading order

   Affects Windows Office users who use Adobe Acrobat PDF Maker (the Acrobat ribbon) to export PDFs from MS Office apps. Definitely affects US English versions, and may affect other language versions.

   With the recent Acrobat update on either Sept. 12 or Oct. 17, 2023 (Acrobat ver. 23.006.xxxxx with PDF Maker 23 and Library 23.6.136), figures anchored in the Word.docx file do not end up in the correct location in the PDF's tag tree.

   <Figure> tags are scattered randomly throughout the PDF's Tag Tree, sometimes several pages AFTER their anchor point in the Word.docx. Some <Figure> tags do get placed correctly in the Tag Tree, but the majority don't. (See the 3rd photo in the attached test PDF.)

   This is a very OLD bug that has just resurfaced to haunt us again. It was common in all PDFs exported from Word up until about 2015 or so. I don't have a clue why this *&^%$#@! bug is back in PDF Maker.

   Solutions:

   — Do not update Acrobat until Adobe releases a bug fix. And turn off AutoUpdate in your account management.

   — If your Acrobat was updated to version 23.006.xxxxx and now has the bug, then bypass Adobe PDF Maker entirely and use Microsoft's built-in PDF export utility to create accessible PDFs: File / Save As / PDF and check the option to tag the PDF file. This method places the <Figure> tags in the correct location in the Tag Tree. We have a free tutorial about this method at https://www.pubcom.com/blog/tutorials/ms-office/export-pdf/index.shtml

   Note: Sandbox test of Word 365.docx + Exported PDF are attached.

   This bug needs a critical hotfix as soon as possible. It's a lot of labor to locate where the <Figure> was placed in the tag tree and then move it manually into the correct location. On long documents with hundreds of graphics, it takes nearly a day to correct this by hand.

   Affects Windows Office users who use Adobe Acrobat PDF Maker (the Acrobat ribbon) to export PDFs from MS Office apps. Definitely affects US English versions, and may affect other language versions.

   With the recent Acrobat update on either Sept. 12 or Oct. 17, 2023 (Acrobat ver. 23.006.xxxxx with PDF Maker 23 and Library 23.6.136), figures anchored in the Word.docx file do not end up in the correct location in the PDF's tag tree.

   <Figure> tags are scattered randomly throughout the PDF's Tag Tree, sometimes several pages AFTER their anchor point in the Word.docx. Some <Figure> tags do get placed correctly… more

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   48 votes

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   8 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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3. This is the worst update

   Today's update is horrible -- it's a big, ugly mess. I can't find anything, the icons are tiny and all of my settings are gone. Please change it back and stop resetting settings with each update.

   Users -- go to File and then down to "Turn off New Adobe" to get rid of the new, horrible layout

   79 votes

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   7 comments  ·  User Interface  ·  Delete…  ·  Admin →
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4. User interface is the worst ever. Bring back the old interface

   My idea is to bring back the old function interface.

   The new user interface is the most inconvenient, inexplicable, poorly organized user interface I have experienced with any Adobe product.

   In the future, interfaces should be tested with real live users and not code writers.

   I wish there were a way to use a "legacy" interface.

   234 votes

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   88 comments  ·  User Interface  ·  Delete…  ·  Admin →
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5. User Interface and Navigation Layout is terrible

   I HATE the new layout of the Acrobat PRO, it is the most frustrating layout. I have been using Acrobat for YEARS and everytime there is an update it gets worse and worse. There is nothing intuitive about the layout of the tools or that you have icons with no words to express what they stand for. I liked having the menu bar across the top. Please at least give us an option of how to go back to the old style! My workflow is constantly interrupted to have to figure things out!

   69 votes

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6. Return the Old Interface - the New Interface is AWFUL

   I HATE the new interface. Please return it. It is not space friendly nor user friendly on my end. I use Adobe quite a bit and this is costing me time and efficiency.

   62 votes

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7. Disable new layout - Reader

   The new layout for Adobe Reader is ****. There is no easy way to find out how to turn it back to the normal default layout.

   54 votes

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8. HORRIBLE NEW USER INTERFACE!!

   Absolutely HATE the new interface. Hate it so much so I am taking valuable time out of my day to come here and make this post. Be interesting to see if anyone with Adobe even looks at these posts.

   First, I struggle to see anyway, so making TINY LITTLE ICONS MAKES IT VERY DIFFICULT TO FIND WHAT I AM LOOKING FOR!!!

   I have to hover over said icons to see what they are even for then strain to see what the pop up says.

   I need to be able to advance pages, zoom, etc from THE TOP OF THE DOCUMENT NOT THE BOTTOM RIGHT CORNER!!!!

   WHOEVER DESIGNED THIS SHOULD BE DEMOTED AND WHOEVER AGREED IT WAS GREAT AND ROLLED IT OUT SHOULD BE FIRED!!!

   Absolutely HATE the new interface. Hate it so much so I am taking valuable time out of my day to come here and make this post. Be interesting to see if anyone with Adobe even looks at these posts.

   First, I struggle to see anyway, so making TINY LITTLE ICONS MAKES IT VERY DIFFICULT TO FIND WHAT I AM LOOKING FOR!!!

   I have to hover over said icons to see what they are even for then strain to see what the pop up says.

   I need to be able to advance pages, zoom, etc from THE TOP OF THE DOCUMENT… more

   54 votes

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   4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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9. I hate this new version!!! WAY LESS USER-FRIENDLY!!!

   Put all the commands and buttons back where they were.

   54 votes

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10. New Design is TERRIBLE!!!!!

    New design is TERRIBLE. Where is the ribbon? Where are the display tools.

    49 votes

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11. New interface is unusable (June 2023)

    The new interface makes Acrobat unusable for me. It is counter-intuitive, not intuitive. I can't find the tools I use. I don't even know if they exist anymore. I use it all day for commenting on documents and I can't find the tools such as text callout, circle, arrow, or line. This is only one of many problems. Thankfully you allowed me to revert to the old design. Without the old interface availability, I would need to abandon Adobe Acrobat as a viable product.
    If Acrobat was a car the new interface would be equivalent to removing the steering wheel and dashboard and calling it a clean design. It would be clean, but only useful for looking out the windows without moving.

    The new interface makes Acrobat unusable for me. It is counter-intuitive, not intuitive. I can't find the tools I use. I don't even know if they exist anymore. I use it all day for commenting on documents and I can't find the tools such as text callout, circle, arrow, or line. This is only one of many problems. Thankfully you allowed me to revert to the old design. Without the old interface availability, I would need to abandon Adobe Acrobat as a viable product.
    If Acrobat was a car the new interface would be equivalent to removing the steering wheel… more

    76 votes

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12. new layout

    How exactly does the new layout improve productivity by changing and moving EVERYTHING, no instead of going to and clicking on exactly what I need when I need it I have to look around, search, or point and pray to see if I get what I want.

    This new layout is complete garbage and was busy work by someone to justify their job, it did not improve productivity at all, it hampered it.

    48 votes

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13. New interface is terrible.

    Someone, if not many people should be fired. Everything I use in my PAID SUBSCRIPTION is now more difficult

    47 votes

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14. Very confuse about the new acrobat

    I almost got a heart attack. I was working on a pdf, then I opened a new document and the Acrobat interface was completely different.

    I use Acrobat every day and the new interface is too different from the old one. Tools are difficult to find because they have been placed somewhere else.

    I definitely don't have time to learn how to use a new software. I didn't not appreciate to be face to this suddent change without any warning.

    It would be better to give user the option to customize the left and right pannels. If it's already possible, please make it easier to figure out.

    I finally found how to reverse it, but i am very disapointed. Hope that I will be able to keep the old interface. Because if I have to learn how to use a new software, I'll go for a cheaper option.

    I almost got a heart attack. I was working on a pdf, then I opened a new document and the Acrobat interface was completely different.

    I use Acrobat every day and the new interface is too different from the old one. Tools are difficult to find because they have been placed somewhere else.

    I definitely don't have time to learn how to use a new software. I didn't not appreciate to be face to this suddent change without any warning.

    It would be better to give user the option to customize the left and right pannels. If it's already possible,… more

    48 votes

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15. The new version stinks!

    I'd like to revert to the previous version of Acrobat - the new version is NOT better - more confusing!

    48 votes

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16. User Interface is Terrible

    Most of the time when there is an upgrade you get used to it and after a while see the benefits of it or at least accept the change.
    But I have never seen such an awfull designed UI like with the latest Upgrade.
    Everything is moved for no reason where we are used to locations of buttons and functions. Why is the Save button on top right where in 99% of all other applications its top left same for print etc.

    If someone works with this the first time, he might gets used to it but for me personally it is just terrible to work with like it is now. please make this either optional that we can change it back, make the Menu movable that everybody can amend to personal preference or just bring back the old menu.

    Thank you.

    Most of the time when there is an upgrade you get used to it and after a while see the benefits of it or at least accept the change.
    But I have never seen such an awfull designed UI like with the latest Upgrade.
    Everything is moved for no reason where we are used to locations of buttons and functions. Why is the Save button on top right where in 99% of all other applications its top left same for print etc.

    If someone works with this the first time, he might gets used to it but for me personally… more

    67 votes

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17. This new interface sucks

    Congratulations on complicating something that should be really straight forward. At least make everything editable, so I can keep the buttons I use more as shortcuts. The pages navigator and zoom being on the right side is just plain stupid.

    44 votes

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18. Acrobat new interface layout is horrible

    Remove this new interface. Due to the update all settings of my old interface (shortcuts, custom button position) are lost and I have to set up my "workspace" new.
    Stop deleting the users setting when an update is made - while we pay 700 Euro per year and person.

    73 votes

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19. Always Show Scroll Bar Setting not Persistent - macOS

    When the system setting on macOS for "Show scroll bars" is set to "Always", Adobe Acrobat does not honor this setting.

    If you toggle the setting in macOS system settings to another option and then back to "Always", the scroll bar shows up.

    If you close the PDF or Acrobat, or open a different PDF, the scroll bar disappears.

    The scrollbar should always be present on all PDF's when this setting is checked in the macOS System Settings, OR an option should be available in the Adobe Acrobat preferences with similar functionality.

    Architecture: arm64
    Processor: Apple M1
    Build: 23.6.20320.0
    AGM: 7.1.1
    CoolType: 8.3.1
    JP2K: 4.0.0.52671

    When the system setting on macOS for "Show scroll bars" is set to "Always", Adobe Acrobat does not honor this setting.

    If you toggle the setting in macOS system settings to another option and then back to "Always", the scroll bar shows up.

    If you close the PDF or Acrobat, or open a different PDF, the scroll bar disappears.

    The scrollbar should always be present on all PDF's when this setting is checked in the macOS System Settings, OR an option should be available in the Adobe Acrobat preferences with similar functionality.

    Architecture: arm64
    Processor: Apple M1
    Build: 23.6.20320.0
    AGM:… more

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    25 votes

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20. New PDF viewer is terrible

    What have you done to my ADobe viewer?
    It just changed in the middle of the day!
    I dont know how to use this "new" version
    Whoever thought of this is terrible idea
    Now i have to try and figure out all new way to do the PDFs
    Please put it back to NORMAL!!!
    I can;t find anything.
    If its not broken, why are you trying to "fix" it?

    40 votes

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