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Acrobat for Windows and Mac

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11150 results found

  1. 以前のバージョンの場合、必要な文章の一部をドラッグすれば、テキスト化されて利用できました。今は、全体を一度テキスト化してから、コピペする形となり、非常に不便を感じています。現在のやり方が悪いのか、それとも、ソフト的にそのような使い方を想定していないのか。次回のソフト改善の際に、そのような使い方ができるように改良お願いします。

    1 vote

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  2. When I use the Google Drive File Picker in Adobe Sign and trying to search, the result is always blank. The same search in Google Drive shows the files I'm looking for.
    macOS 10.12.6 using Chrome Version 60.0.3112.90.
    The problem occurs on different adobe sign accounts and different laptops.

    2 votes

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. We need some more information from you to be able to investigate this further:
    1. Do you see a completely blank file picker dialog? Or you see the file list but search returns 0 results in Google Drive files?
    2. Can you please try quitting all Chrome browser instances (check that no Chrome instance is running in activity monitor) and then re-try?
    3. Do you observe the same on Windows too?

    Thanks,
    -amboo

  3. Once someone enters a global signature block in Adobe Sign under Email Settings you need to make sure to not smash all the words together. If someone puts a new line in the signature block preserve that structure, such as:
    Phone
    Email...
    Not PhoneEmail...

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Thanks for reporting this issue. We would take a look at this. Can you please post a screenshot of the problem?

    Thanks,
    -Amboo

  4. 1 vote

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    Need Info  ·  1 comment  ·  Other  ·  Admin →
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  5. I need to be able to create a document where the images we include can not be screenshot and the searched for in google image search (thus enabling the person I am sending the PDF to to go to competitor websites who have the same images as us). So either no screenshot allowed or the ability to change the images we have sufficiently that google image will not find it.

    1 vote

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    Under review  ·  0 comments  ·  Other  ·  Admin →
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  6. Acrobat Pro DC 2017, Mac running Sierra 10.12.6. Starting with three single-page PDFs created out of Illustrator. Create>Combine files into single PDF, Add open files creates a single page file of the second file added, ignoring the additional two files. If I do not have the files open and use Create>Combine files and navigate to the files in the Finder, nothing happens at all. No error messages, no crash. As always, these commands work fine in Acrobat Pro XI.

    1 vote

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  7. When starting my computer Acrobat DC Pro opens looking for a missing file.

    1 vote

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  8. 1 vote

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    I am sorry for the inconvenience you are facing. Can you elaborate on the issues you are facing with Acrobat DC?

  9. I created a date field, called VersionDate, as a Custom Document Property in Word. The field is displayed in the document footer. When I converted the document to PDF, the date changes from July 25, 2017 to July 24, 2017. I tried converting from Word plugin, Acrobat DC, and the Adobe PDF Services website, and each one sets the date back one day, but the Microsoft plugin also changes the format (from July 25, 2017 to 7/24/2017 (especially annoying since Australia does not use the U.S. date format).

    1 vote

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    Resolved  ·  Amboo Srivastava responded

    Hi Gabreille,

    If you open your Word document and go to Print Preview mode (Word→Print, select any printer and check the preview), you can see that the date changes to one day back. Adobe Acrobat has not come into picture till this point. It is the custom date field that is behaving incorrectly in Word.

    Thanks,
    -amboo

  10. 1 vote

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  11. Problem: I am unable to open a pdf (from hard drive i.e. desktop) while I am in the 'save as' menu for another pdf file.

    Reproduce:
    1. Opened an pdf from Microsoft Outlook.
    2. Went to file > "save as'
    3. Used windows explorer to open another pdf that was saved on windows cloud storage.
    4. Unable to open second pdf file.

    Environment: Windows 7; Adobe Acrobat Pro DC 04581.

    Expected Result: I should be able to open the second pdf file

    Observed result: Unable to open second pdf file

    Bonus: Results occurred once I was out of the 'save…

    1 vote

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    Under review  ·  0 comments  ·  Other  ·  Admin →
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  12. When we (in my company) sign documents with "fill and sign", we get following instant message; " When you save a form with signature or initials you will no longer be able to edit the existing form fields". This is perfect! BUT; this is not true! Even after the document is saved, others can change anything in the document, and even delete the signature!!!?!! Should be possible to choose if others should be able to sign (as multiple signatures often is needed), or if it should be totally locked for any editing after signing!

    1 vote

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    Under review  ·  9 comments  ·  Fill & Sign  ·  Admin →
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  13. I have had the most unimaginably bad customer experience today with you products. I bought a new computer (MacBook) and attempted to load the software I purchased in 2015. For the last 8 hours I (or one of our people here at our company) have been trying to contact you or work through your chat capability or simply follow some instructions (not findable) to complete this simple task. No success. Could you please have someone contact me as soon as possible.

    2 votes

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  14. Our county's superior court system requires that we e-file all documents into the court; upon filing a document with the system ("LINX"), LINX timestamps it.

    This doesn't work with a certified e-signed document, because Adobe locks the document from future editing. If I try to e-file a certified copy, LINX immediately rejects the file, because of course LINX can't timestamp it.

    I'm forced to print out the file, physically scan it again, and e-file the document that I had e-signed in the first place! Am I missing a checkbox somewhere that I can check, to force Adobe to allow editing…

    1 vote

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    Need Info  ·  Amboo Srivastava responded

    Hi Molly, Kevin,

    Thanks for writing to us.

    From what I understand, you require your PDF to be digitally signed again, after you have shared it after certifying and digitally signing by your signature? Can you please try these steps and see if this is what you require:

    1. Open PDF in Acrobat DC. From Tools→ select ‘Prepare form’ app and click Start. Add (at least) 2 signature fields from top toolbar and save the document
    2. Right click on the first signature field and select ‘Certify with visible signature’. In the Certify Document dialog that comes up, under ‘Permitted Actions After Certifying’, select ‘Form fill-in and digital signatures’
    3. Now sign the document by adding your signature
    4. Send the document to LINX now

    Does this solve your problem? Please let us know.

    Thanks,
    -amboo

  15. 1 vote

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  16. Often I'll have 5-10 documents open at once - they are constantly in use. When I close Acrobat they are all closed. and when I re open Acrobat I need to reopen all the documents. It would be nice if it would veryt simply open all of the files open when it was last closed.

    3 votes

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    Under review  ·  1 comment  ·  Other  ·  Admin →
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  17. The rectangle of the update in Adobe Acrobat DC latest version still shows the black pixellated contour surrounding the header.

    1 vote

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  18. I can't see/figure out how to add the "sign pdf" icon into the main toolbar. Frustrating to click 3-4 times to just get that "tool" to show up.

    1 vote

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  19. When editing a PDF, I can't select some font styles (e.g. "Futura Condensed" is not available in dropdown).
    There was no problem with Acrobat XI.

    Adobe Acrobat DC (2017.009.20044 / French language)
    macOS Sierra 10.12.5

    2 votes

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    Resolved  ·  3 comments  ·  Editing PDFs  ·  Admin →
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  20. I am running Windows 10 and the Adobe Acrobat Pro DC was installed on my machine as an Update by Microsoft. I uninstalled it in error. Regardless, why would I have to buy Pro after the 7 day trial, when it was installed Free by Microsoft as part of Windows 10 update?

    2 votes

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