13106 results found

1. Acrobat combine files + Batch compare pdf + Clarify array object error

   If you want supporting screen shots or more detail, please contact me.
   Jyotika at Acrobat Help adchelp@adobe.com has my eMail and tele#

   1. Combine files into a Binder always FORCES the default to be filename sequence.
      The User should NOT be forced to move HUNDREDS of files in a large document
      just to get them in the proper sequence.

      Yes, there is the "Move Up/Down" option which works on each file ONE AT A TIME.
      However, has anyone on the Acrobat team actually tried to do that to resequence
      over 1,000 pages into an absolutely different non-alpha result??? THINK DAYS !!!!

     - If the files are in different folders, it ignores the folder structure, even if 
       WINDOWS EXPLORER is sorted to list the files in folder/filename sequence 
       [See Example #1 at the end.]
   
     * >>>>> Using different tools, I've finally been able to achieve the desired result! 
         I've combined over 1,000 pages coming from DIFFERENT folders  
         and subfolders so that the final Binder is true to actual file sequence in 
        each of the original folders (including their respective subfolders). <<<<<
   

   1. "Expected an array object" error when comparing 2 pdf's
      • Indicate which page/pages has/have error
      • It is almost IMPOSSIBLE to find the "cause(s) in a 3,000 page document

     - Worst of all, the document seems to be correct during most steps. 
        During several steps, it can be searched and put into a binder.  
        Suddenly, seemingly out of nowhere, this error occurs and all 
        subsequents tasks cannot be run!   
   
     - A compare of the document is NOT possible. See "Docu Processing"
   
     >>>>>> I found this is the Acrobat archive: 
     value at index 0 must be an indirect object
     "Closing this request, As there is no plan to fix this bugs in Acrobat XI."
   
    >>>>>>>>>  Another report says  "This error unfortunately comes up for us a lot which I guess is to be somewhat expected when combining hundreds of PDFs from various sources. I'm assuming not every PDF generator follows exact PDF standards; iPhones, bank websites, 3rd party PDF printers, etc. However these PDFs were all combined with Acrobat Pro DC. Meaning that Acrobat Pro DC is not checking the PDFs or sanitising the data when they are imported! But that is another subject for another day... 
   

   The problem we have is that the error message(s) don't even tell us on which page it encountered the error. So we are left scratching out heads wondering which page or which part of the 10,000 page document has the problem. ...... Ok so hold on because this gets better... So to attempt to repair the document(s) we try and split them into smaller documents using Organise Pages > Split > say 100 pages or 1000 pages per "Part"
   Then we get the error: "An incorrect structure was found in the PDF." "

   1. Compare numerous pdf's in batch-type logic and determine if they are identical. Better yet, simultaneously allow the User to place the identical ones. in the Recycle Bin.

    - As verified by tech support, it is only possible to compare one 
      pdf with another. Because of the way Acrobat works, a minor 
      change not related to the content will never match as per any 
      and all of the available compare programs. 
   
      >>>>> For example, open MyTest.pdf. Save as 123.pdf and 
                   save again as 456.pdf.    Do NOT make any changes! 
   
                   Looking at KB-size, the documents will seem identical, 
                   but they will in fact differ by 1 to 3 bytes in size. 
   
    - Basically, because the filename is stored somewhere in the
      document, the 3 pdf's will NEVER compare as "EQUAL", unless 
      they are reviewed in a tedious, manual, multi-step manner. 
   
    - Yes: Acrobat's Tools > Compare  pdf#1 with pdf#2  
       will "reveal" that the content is identical. 
   
     - Now consider the nightmare of trying to "cull" old backups 
       or various attempts to "combine" ....... and you can see that 
       MONTHS would be required. 
   
     - I have purchased several compare packages. They work fine 
       on many file types,  but they absolutely CANNOT handle 
       batch pdf compares!
   
    - Think of charging 
            (just  $25 for such a tool)   x
            (the millions of worldwide Acrobat Users)   x 
            (only 20% purchased)    = 
      LOTS AND LOTS of profit for Adobe !!!!!!!!!!!!
   

   1. It seems that various financial institutions etc have
      different ways of INTERNALLY storing the contents of
      a pdf. Specifically, FONTS are not FONTS. That means
      that documents when printed look 100% alike, but
      when electronically compared, the FONTS and similar
      information causes havoc.

      Adobe is the leader in pdf creation.

      There is a need to batch compare or batch redact
      without the nightmare of font-like hidden elements.

   2. Protection > Redaction could also be greatly improved
      to make life easier for the user:

      Global redact in this document:

      From "text 1234567" to "text 12...67"

      From Medicare xxxx-xx-xxxxA to Medicare xxxx-xx-xxxx.
      (Remove only the last letter of the longer text).

   Example #1 (To achieve max chaos, use 50 folders each with 50 subfolders)

      Folder 1      1
                            7
                            x
                            y
                            z 
   
      Folder 2      1
                            9
                            a
                            b
                            c
   

   • Use Windows Explorer to search for *.pdf and sequence by folder.
   • Windows properly lists 1-7-x-y-z followed by 1-9-a-b-c
   • Block copy the above and right click in that sequece to "combine"
   • No matter how hard you try, the Binder has 1-1-7-9-a-b-c-x-y-z
   • Yes, it bunches the 1's !!!!!
   • Repeat the test with 1,000 different filenames and sequence using MOVE UP .... and collapse from exhaustion!

   This still does not work
   "Compare Documents - Please add an option or setting to the compare document feature so that shifts in paragraphs of unchanged text are not marked as changes. ... Currently it shows as a text delete and then a text insert on the following page.

   Batch processing to Actions in Acrobat DC HOW?!?!?
   Can you provide a "plain English" description on how to create a "batch processing" type Action that can be use on multiple files at once? I have hundreds of files that I need to set open options on and add specific bookmarks to. Trying to do this one at a time is NOT happening. Urgent please!

   If you check the internet, there are literally hundreds of people who really need these features.
   As the market standard, Adobe would help it Users if these features were implemented.

   Sincerely,

   Inge

   PS Special thanks to Jyotika at Acrobat Help adchelp@adobe.com

   If you want supporting screen shots or more detail, please contact me.
   Jyotika at Acrobat Help adchelp@adobe.com has my eMail and tele#

   1. Combine files into a Binder always FORCES the default to be filename sequence.
      The User should NOT be forced to move HUNDREDS of files in a large document
      just to get them in the proper sequence.

      Yes, there is the "Move Up/Down" option which works on each file ONE AT A TIME.
      However, has anyone on the Acrobat team actually tried to do that to resequence
      over 1,000 pages into an absolutely different non-alpha result??? THINK DAYS !!!!

   … more
   4 votes

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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   Under review  ·  AdminAakash Deep (Software Engineer, Adobe) responded

   Hi,

   Regrading your Batch Compare PDF query: Currently we don’t support batch comparison in Acrobat but this in our backlog. We’ll update youwhence it’ll get prioritized and impelemented at our end.

   Thanks,
   Adobe Acrobat DC Team

2. Arabic doesn't export well to .csv from the response collection window - bug

   I created a form in Acrobat DC Pro, distributed and collected the form successfully. In the collection window, Any field filled up in Arabic shows up properly – see screenshot (Collected-results-with-Arabic.jpg).
   However when I export all results to .csv format so I can compare all results, any Arabic text will display as dots – see screenshot (arabic-in-excel.jpg)

   I performed all above steps on Mac and Windows using Acrobat Pro DC 15.23.20056.213124 with similar results

   Arabic text should be readable in the exported .csv file

   Arabic text is converted to dots upon exporting all data from the form collection window.

   •  

   •  

   12 votes

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   3 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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3. Combine Files should sort the file names with numbers numerically not alphabetically

   When I use the Combine Files feature with files named with numbers, they are sorted alphabetically rather than numerically.
   For example, instead of getting a file sorted:
   1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, etc.
   I get this sorting:
   1, 10, 11, 12, 2, 20, 21, 22, 3, 30, 31, etc.

   2 votes

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   3 comments  ·  Creating PDFs  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminTanvi Rastogi (Lead Software Engineer, Adobe) responded

   Hi Michael

   Can you try changing the View to Thumbnail View instead of List View while doing Combine?
   In that view, you can select multiple files, drag and drop files or reorder as per your need.

   Thanks
   Tanvi

4. Presenter notes

   Allow presenter notes like on power point

   16 votes

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   Under review  ·  2 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Advanced Print Options Do Not Save Correctly in Custom Profiles

   In Acrobat XI Pro and Acrobat DC, when using the Advanced settings in Print, items such as Screening do not actually persist with saved custom profiles. If you select settings and save it under a new profile, switch to another and then view the profile where you had the desired settings, the settings will be found to never have saved in the first place.

   Additionally there is no way to save these custom profiles as a default.

   2 votes

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   0 comments  ·  Printing  ·  Delete…  ·  Admin →
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   Under review  ·  pooja . responded

   Hi

   Thanks for your valuable feedback. We have added it as a bug in our database.

   Best Regards!

6. allow

   Allow to insert from Clipboard into a open PDF that is currently being used. Only work around is multiple document merge.

   2 votes

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   0 comments  ·  Page Operations  ·  Delete…  ·  Admin →
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7. WHY do I keep getting pop up ads for a free trial of document cloud on our PAID version of Acrobat Pro??

   Here's an idea. How about NOT having pop-up ads for a free version of Document Cloud on PAID versions of Acrobat Pro?

   4 votes

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   4 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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   Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

   Marking this issue as resolved as there is no response from the user.

8. Read out loud

   Because of my dyslexia, I would benefit from Adobe reading the text aloud as I scan the words. But it never works! How can I get the “Read Aloud” function to work?

   5 votes

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   6 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hello Sir,
   Since we haven’t received from your end, we hope that the issue has been resolved. Please feel free to reach us if you have any concerns in future.

   Thanks
   Rachit

9. Copy/paste of comments between documents does not paste the coments in the new document at the same coordinates.

   Copy/paste of comments between documents does not paste the coments in the new document at the same coordinates.

   8 votes

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   Planned  ·  3 comments  ·  Commenting  ·  Delete…  ·  Admin →
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10. I hate the new app user interface- cannot find drawing markup

    The user interface is quite challenging, because it takes a bit to load each time I want to do something. I may want to edit, create a form, and do drawing markups on a single file.

    Please provide an option for me to display all the tools I want to use in a single screen.

    3 votes

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    Resolved  ·  4 comments  ·  User Interface  ·  Delete…  ·  Admin →
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11. Acrobat 2015&2017 Pro Mac Distiller couldn't embed Japanese CID font(Morisawa CID font). Please fix fix fix
    5 votes

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    3 comments  ·  Printing  ·  Delete…  ·  Admin →
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    Need Info  ·  Ritesh (Adobe) responded

    Hi Tsutomu,

    Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com

    Please also mention your Acrobat version.

    regards,
    Ritesh

12. Talk to people

    GET A BLOODY PHONE. 6 hours on your boards isn't funny.

    5 votes

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    2 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Apologies for the trouble. Do you have any issue in particular i can help you with.

13. right-click

    It would be really nice if the "Underline" tool was included in the right-click menu. Right now the Mac version has an option for highlighting and striking through, but not for underlining.

    11 votes

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    Planned  ·  1 comment  ·  Commenting  ·  Delete…  ·  Admin →
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14. Portfolio layout macro

    I have several potfolio with simial structure. Each time I open them I want a view with a vertical split in the window and the source folder added to the file deails pane. Not a big deal but adds up to some time. I have not been successful in finding a custom layout which provides this - they seem to be a daunting subject.. So my question is would it be possinle to write a macro I could run on opening the layout and where could I find hints/advice on how to write such a macro.
    Thank you for any hints

    I have several potfolio with simial structure. Each time I open them I want a view with a vertical split in the window and the source folder added to the file deails pane. Not a big deal but adds up to some time. I have not been successful in finding a custom layout which provides this - they seem to be a daunting subject.. So my question is would it be possinle to write a macro I could run on opening the layout and where could I find hints/advice on how to write such a macro.
    Thank you for any… more

    2 votes

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15. Acrobat crashes after transparency flattening

    When first applying a hairline fix in Acrobat (all lines below 0,25 pt to 0,25 pt) and then flattening transparency in Acrobat using the transparency flattener, Acrobat crashes. I see the progress bar going to 100% and then Acrobat crashes without any error.

    BUT... if I skip the hairline fix step, then Acrobat flattens the file without problems. So there must be something with the hairline fix that causes the transparency flattener to crash.

    Using Acrobat Pro DC 2017.012.20098 on Mac.

    Example files in attachment.
    File ...WITH... crashes while flattening.
    File ...WITHOUT... flattens fine.

    • 

    • 

    2 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    Under review  ·  Amboo Srivastava responded

    We apologise for the issue you are facing. Yes, the crash is reproducible. We will investigate this and revert back.

    Thanks,
    -Amboo

16. The right panel could be hid in Adobe Acrobat XI that worked wonderfully well for me. Annoyingly, I can't seem to do so in the Pro 17!

    I want Adobe Acrobat Pro 17 to work at least half as well as Adobe Acrobat Pro XI that did the jobs I needed wonderfully well for me. I NEED TO CLOSE THE RIGHT PANEL JUST LIKE I COULD IN XI!!!!!!!!!!! i SEE OTHERS HAVE COMPLAINED ABOUT IT TOO. If something wasn't broke in older version why "fix it" with this one. It interferes with my ability to follow through on searched text and read same with the split screen capability Windows offers! PLEASE FIX IT SOON!!!!!!!!!!!!!!!!

    2 votes

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    Under review  ·  1 comment  ·  Other  ·  Delete…  ·  Admin →
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17. Anand Rao Anand

    This person needs some rest he is travelling and worked out poor guy promised to send a free trial but has no time to rest his rear .. Added to that he is so pre occupied that he forgot to tell me that the option of purchase for one month is not his beer ...

    1 vote

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    1 comment  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Under review  ·  Pratyush Dhoundiyal responded

    Can you elaborate on the issues you are facing with Acrobat DC?

18. Needed : a true 64-bit version of your software

    The current 32-bit version of Acrobat Pro DC becomes corrupt within a few weeks of normal use on a 64-bit machine, which thereafter makes it increasingly frustrating to use (with difficulties saving files to new names or locations, among many other issues). I am tired of having to reinstall your software every few weeks, only to see it degenerate to the point of unusability again. I wish you would release a 64-bit version that was designed for dedicated use on a 64-bit machine.

    6 votes

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    3 comments  ·  Installation and Licensing  ·  Delete…  ·  Admin →
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    Resolved  ·  Adminahusain (Software Engineer, Adobe) responded

    Marking this issue as resolved as there is no response from the user.

19. Allow for customizability of text snippets in advanced search results

    Summary of the Problems: Search result snippets in an Advanced Search are often uninformative due to two distinct problems.

    Problem 1. The length of text snippet in each search result is too short.
    Problem 2. The search term occurs too "early" in the result snippet (that is, the term you searched for is the first or second word in the snippet--you see nothing that came before your term, which is often what you needed to know).

    Solution to Problem 1: allow the user the ability to customize the maximum size of snippets returned with search results. We have huge monitors nowadays; we can make the advanced search window itself huge; why not allow for the ability to make the search result snippets really long, too? Or at least longer than they are now?

    Solution to Problem 2: allow the user to customize where the search term occurs within the result snippet. For instance, this could be a finely-grained preference, such as "Search result should be returned with X number of characters/words before/after it" where X is some user-entered number. Or there could be just a coarsely-grained preference, such as, "Search term should occur at the beginning/middle/end of the snippet."

    Reason these are needed: often, a snippet is informative only if you have a certain amount of surrounding text, or only if you know a certain amount of text that comes before and after the term you searched. Presently, however, the search term occurs as the very first, or sometimes second, word of the snippet result. If you wanted to know what came before your search term in order to judge the relevance of a particular search hit, the snippet becomes unhelpful. In such cases, you have no other option but to click over to the document to get your context and then back to your search window to jump to the next result. But then, if you do that, it negates the point of having that result snippet. Such clicking back and forth between search result window and document window might not sound like much, but when your search results number in the hundreds, this clicking-back-and-forth procedure makes your work very inefficient; in a large publishing or indexing project, you might need to perform thousands of advanced searches, each with dozens or hundreds of hits. In such situations, the time-saving potential of implementing this request becomes apparent.

    Summary of the Problems: Search result snippets in an Advanced Search are often uninformative due to two distinct problems.

    Problem 1. The length of text snippet in each search result is too short.
    Problem 2. The search term occurs too "early" in the result snippet (that is, the term you searched for is the first or second word in the snippet--you see nothing that came before your term, which is often what you needed to know).

    Solution to Problem 1: allow the user the ability to customize the maximum size of snippets returned with search results. We have huge monitors… more

    4 votes

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    Under review  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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20. Acrobat Standard XI. The 3 step rotate page system is clunky.

    Would like to have the "rotate left" and "rotate right" buttons available in Acrobat Standard XI. The 3 step rotate page system is clunky.

    2 votes

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    Need Info  ·  1 comment  ·  Page Operations  ·  Delete…  ·  Admin →
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