10698 results found

1. Please continue to offer a retail version of Adobe Acrobat Pro

   For many years I have been programming Acrobat forms for my employer as a non-IT specialist.
   I have put a lot of private money and free time into programming.
   Now my employer will no longer provide Acrobat Pro on a rental basis due to your too complicated licensing model. Please offer computer licenses for purchase again.
   Otherwise we will have to switch to another PDF software.

   2 votes

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   0 comments  ·  PDF Forms  ·  Delete…  ·  Admin →
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2. Revert UI back to Acrobat Pro layout

   No basic functionality in the top menu (Reduce File, etc.), no immediate access to a Marquee Zoom tool because the tool bar has to be opened in a separate tab every time I open a file before I can use them. I'm shocked that Adobe is still pushing on with this awful excuse for a UI. It's convoluted and a waste of user time, let alone visually inconsistent with all other Adobe products. Lots of user complaints relating to the same issues but, as usual, Adobe don't appear to want to fix it, just carry on shoe-horning what they think we need into our workflow.

   No basic functionality in the top menu (Reduce File, etc.), no immediate access to a Marquee Zoom tool because the tool bar has to be opened in a separate tab every time I open a file before I can use them. I'm shocked that Adobe is still pushing on with this awful excuse for a UI. It's convoluted and a waste of user time, let alone visually inconsistent with all other Adobe products. Lots of user complaints relating to the same issues but, as usual, Adobe don't appear to want to fix it, just carry on shoe-horning what they think… more

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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3. Only few fonts are supported

   Version is compatible only with few fonts.Eg when I download tata mutual fund statement it shows in proper english in other apps..Where as in this app it shows me Portuguese and alignment is completely rubbishy....Never faced such type of issue earlier

   3 votes

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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   Resolved  ·  AdminRachit Jain (Software Engineer, Adobe) responded

   Hi,
   Since I haven’t heard from you, I believe the issue is resolved for you.

   Feel free to contact us in future.

   Thanks
   Rachit

4. can not save pdf

   After downloading a password-protected document (with password protection but authorization for form processing and saving) can only save once.

   When trying to save the document a second time (also under a different name), the error message appears:
   "The document could not be saved.
   The file is either read-only or used by another user.
   Save the document under a different name or in a different folder. "

   Unfortunately, the document can not be saved under a different name and / or folder.

   •  

   2 votes

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5. Logs for Account creations/deletes

   It would be helpful if the Adobe Admin Console had an area where you can see when an account is created or deleted. We have Enterprise licensing and i'm surprised that this info is not available, especially for audit purposes.

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6. Update reminder schedule

   Setting a reminder feature is helpful, and sometimes we have the need to update the reminder schedule (ex: the reminder is set for every other day and we want to update it to once per week). I contacted support and they said I could try cancelling a document and resending it with a new reminder schedule. Is there a way to update the reminder schedule without cancelling the document? This would more user friendly for the sender and receiver of the document.

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   0 comments  ·  Adobe Sign  ·  Delete…  ·  Admin →
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7. Our company needs to occassionally ADD text and/or data on our PDF's. unable to locate on new platform

   We used to be able to actually ADD text to our pdf's, I am not seeing where or what I need to click on to be able to do this as easy as with the previous Adobe Pro XI version our company had.

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8. Reopen PDFs from last session doesn't work. I have to open everything manually

   I have two things to say:

   1) "Reopen PDFs from last session" doesn't work for me. The setting is ticked in the relevant menu but on launching the Acrobat, it is greyed out.

   2) Inb the "Recent" panel there are checkboxes for recently opened PDFs. I think there should be an option there to select using the checkboxes the PDFs the user wishes to open and opening them.

   7 votes

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9. replace page(s) very cumbersome

   The way the tools lay out in Acrobat 11 are very easy for page replacements. Because the documents we work with are lengthy and complex, I'd like to see Replace tool much easier to work with.

   I want to see simultaneously:
   * Bookmarks or Thumbnails
   * The PDF pages (current document)
   * the Replace tool icon ready to use

   In the current product (Acrobat Std DC 2019.021.20056) has an icon for Replace that is hard to find, and when clicked, you are forced into a visual layout that is rather difficult.

   I need to navigate with my bookmarks, or with thumbnails and then get a visual on the page itself to confirm changes were made, then be able to click the Replace tool icon without any disorienting screen changes.

   I work with large format CAD drawings, and your little thumbnails, even when enlarged with the slider, do not provide enough detail for visual confirmations of where I'm at, and were my changes made on the page or replaced page. There are things I must read. I do not want the view changing unless I do it.

   In short, the process for Replacing pages was very good in Acrobat 11, but it has become very cumbersome in DC 2019.021.20056, go back!!

   The way the tools lay out in Acrobat 11 are very easy for page replacements. Because the documents we work with are lengthy and complex, I'd like to see Replace tool much easier to work with.

   I want to see simultaneously:
   * Bookmarks or Thumbnails
   * The PDF pages (current document)
   * the Replace tool icon ready to use

   In the current product (Acrobat Std DC 2019.021.20056) has an icon for Replace that is hard to find, and when clicked, you are forced into a visual layout that is rather difficult.

   I need to navigate with my bookmarks, or with… more

   3 votes

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10. Right-Click to open Properties Bar in Acrobat DC Pro

    Within PDF's we often create notes and comments. The text font and size sometimes needs adjustment. Having used MS Windows all our lives we are conditioned to simply highlight the text, right-click and a pop-up box appears with "properties" listed. Unfortunately with Acrobat DC Pro "properties" is not an option. Now we must navigate 4 layers deep into the menu: View > Show/Hide > Toolbar items > Show Properties Bar

    The right-click for properties feature is widely adopted by third party software companies that want to create a seamless experience for the user within Windows. It is a necessary productivity improvement that millions of users will be thankful. As it stands now it is extremely frustrating. Please focus on substantive UI improvements with new releases.

    Being able to dock it in a toolbar is okay, but that space is limited and valuable. It is best for productivity and simplicity to add right-click menu features.

    Within PDF's we often create notes and comments. The text font and size sometimes needs adjustment. Having used MS Windows all our lives we are conditioned to simply highlight the text, right-click and a pop-up box appears with "properties" listed. Unfortunately with Acrobat DC Pro "properties" is not an option. Now we must navigate 4 layers deep into the menu: View > Show/Hide > Toolbar items > Show Properties Bar

    The right-click for properties feature is widely adopted by third party software companies that want to create a seamless experience for the user within Windows. It is a necessary productivity… more

    3 votes

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11. Website not responding daily

    I do not have an idea, I have a complaint. We pay for adobe and we use the adobe sign on a daily basis and on a daily basis I have issues with the website not responding and I have to try multiple times to get it to work. Today I have tried multiple times to send my documents to be signed and all I see is thumbnail not yet available and it is not displaying my docs. Super frustrating when there are deadlines to meet. My idea would be to have a working program.

    1 vote

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12. Adobe Acrobat Pro DC does not reduce pdfs, always crashes. Windows 10 home OS
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13. I have bought a monthly plan. Why is Adobe asking me to register the product?

    I purchased a monthly plan of Acrobat DC. I was not able to install via Adobe Creative Cloud. Therefore, I downloaded the installer from the Web, and have succesfully installed Acrobat DC. I am now asked to provide a registration serial number. Where can I find this number?

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14. Prevent unintended over subscription

    My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective for them to have an All Apps subscription. (3) If a user is assigned an Acrobat Standard subscription and an Acrobat Professional subscription, an alert should be raised. Named user subscriptions makes it easy for accidental over subscription to occur. Adobe should help customers avoid this by detecting and alerting over subscription.

    My enterprise has subscriptions to individual Creative Cloud apps (e.g. PhotoShop, Illustrator, InDesign, etc), as well as "All App" subscriptions (i.e. the entire Creative Cloud bundle), as well as Acrobat Standard, and Acrobat Professional. Adobe should provide me with alerts when it detects that a user is over subscribing. For example: (1) If a user is assigned an All Apps subscription, an alert should be raised it they are also assigned any other subscription. (2) If a user is assigned 3 or more individual Creative Cloud apps (excluding Acrobat) an alert should be raised since it is more cost effective… more

    2 votes

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15. Individual Creative Cloud subscriptions should be universal to every Creative Cloud product

    For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can just reduce PhotoShop by 1 by transferring it to InDesign - bringing InDesign up to 11). The new subscription model is already working in Adobe's favor - the least Adobe can do is provide more value to its customers by creating flexible subscription controls like this.

    For my enterprise I subscribe to multiple individual Creative Cloud products (for users who need 1 or 2 products only, since it is more cost effective than an All Apps subscription). I might have 9 of 10 PhotoShop subscriptions assigned, 10 of 10 Illustrator subscriptions assigned, and 11 of 10 InDesign subscriptions just assigned. That means I have to true up InDesign by 1 even though I overestimated my PhotoShop and am 'overpaying' until I am allowed to true it down. All individual subscriptions cost the same, so Adobe should allow me to transfer quantities between products (so I can… more

    2 votes

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16. [Bug] Adobe Acrobat/Reader changes font object when doing a signature which invalidates previous signature

    We just notcied a strange behavior of Acrobat/Adobe Reader (DC 2019.021.20056) and found the root cause:

    There's a generated PDF that uses standard fonts which are referenced through the AcroForm default resources entry, too. Strangely the font has a Name entry in its dictionary:

    3 0 obj
    <</Type/Font/Subtype/Type1/BaseFont/Helvetica/Name/F1/Encoding/WinAnsiEncoding>>
    endobj

    We add 2 signature fields with our own tool and certify/sign one field. This results in a valid document, which you can download here (https://customers.setasign.com/adobe/document-with-name-in-font.pdf). Do not wonder, there's really only a single line on the page.

    When you open this document in Adobe Acrobat or Reader and sign the left field the new signature is fine but the previous one is invalid because of changes which were not allowed. The resulting document is available here (https://customers.setasign.com/adobe/document-with-name-in-font-signed.pdf).

    We tracked it down that Adobe Acrobat/Reader simply removes the Name entry from the font dictionary which invalidates the first signature:

    3 0 obj
    <</BaseFont/Helvetica/Encoding/WinAnsiEncoding/Subtype/Type1/Type/Font>>
    endobj

    If we remove the Name key before we add the signature fields and the first signature everything runs without any issue.

    So from my point of view this seems to be a bug in Acrobat, or? Not to say that the generation library should omit the Name entry, too.

    We just notcied a strange behavior of Acrobat/Adobe Reader (DC 2019.021.20056) and found the root cause:

    There's a generated PDF that uses standard fonts which are referenced through the AcroForm default resources entry, too. Strangely the font has a Name entry in its dictionary:

    3 0 obj
    <</Type/Font/Subtype/Type1/BaseFont/Helvetica/Name/F1/Encoding/WinAnsiEncoding>>
    endobj

    We add 2 signature fields with our own tool and certify/sign one field. This results in a valid document, which you can download here (https://customers.setasign.com/adobe/document-with-name-in-font.pdf). Do not wonder, there's really only a single line on the page.

    When you open this document in Adobe Acrobat or Reader and sign… more

    2 votes

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    0 comments  ·  Security & Digital signatures  ·  Delete…  ·  Admin →
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17. Calculated fields to send in flows to be filled and signed

    I have problems with the fields calculated in acrobat forms are deactivated when sending by filling in and signing, it is functional that they replace it.

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18. Competitor Free Readers can Read this file, but Adobe Acrobat Pro Cannot!

    I received this document via email, and it previews fine in my Outlook Client, I downloaded and opened the file to sign, and Acrobat Pro would not display the file correctly. I was under pressure to sign the document, and I ended up downloading Foxit Reader and it read and allowed me to sign the document for free. Later I viewed the same document on my Android device in Acrobat, and the same error was reproduced. I contacted support and they were unable to resolve the issue. I'm would like to elevate this for a resolution. I pay money to use Adobe products, and Acrobat Pro cannot perform this basic task, unlike a free product that is able. I would like to have it work soon.

    I received this document via email, and it previews fine in my Outlook Client, I downloaded and opened the file to sign, and Acrobat Pro would not display the file correctly. I was under pressure to sign the document, and I ended up downloading Foxit Reader and it read and allowed me to sign the document for free. Later I viewed the same document on my Android device in Acrobat, and the same error was reproduced. I contacted support and they were unable to resolve the issue. I'm would like to elevate this for a resolution. I pay money to… more

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19. Page Thumbnails Is too big

    It would be nice to be able to change size of the Page Thumbnails to icon size. Currently it is too big.

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    3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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20. New file

    Fine

    2 votes

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