10530 results found
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3 votes
I hope the below mentioned steps solved your query. Do let us know in case you have any other issue.
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make acrobat lighter so it starts up faster
I've got a new Mac and Acrobat takes a long time to start up compared to other apps. It often has me using Apple Preview. Any way to make the whole thing lighter?
3 votesHi,
Thanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We are actively working on improving the performance and launch time for Adobe Acrobat and Adobe Acrobat Reader and we take your feedback. I would also like to know from you whether you see the longer launch times when you open application first time after system reboot (called cold launch) , or when you subsequently quit and open application (warm launch). You should see warm launches should not take a whole lot of time.
Thanks,
Karan -
BUG: LogTransport2.exe locks file handles on containing folder after pdf files are deleted
In many recent builds of Windows 10 with the CC version of Acrobat DC, If a pdf file is opened used and closed, the folder containing the file cannot be deleted even after the pdf file itself has been deleted. The cuase for this is that an Adobe logging process "LogTransport2.exe" holds an open file handle on the containing folder, and the folder cannot be deleted until the LogTransport2 process has been killed. This is a bug and should be fixed immediately.
3 votesOur team is looking into it and will get back to you shortly.
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Cannot fill PDF that was sent to me
I have a saved PDF on my computer and I cannot fill any fields.
3 votesClosing this for now until we have further info on the request.
Can revisit later -
Headings are not being shown in the TURO tool after saving as a tagged PDF from Word
The document is being tagged, perhaps properly, but it is impossible to tell using the TURO tool when showing structure types. In the Tags pane, headings are shown as H1, H2, etc in the actual tags, but whether the TURO tool is on when the Order or Tags panel is active, these show up as text (P).
I've never seen this problem before and suspect it has to do with a recent update/release.3 votesHi,
I have shared your concerns to the Engineering team. We don’t have immediate plan for this but we have kept this in their radar and you may see it fixed in future releases.Thanks
Rachit -
all pdf docs open with the window maximized. no matter what setting I use, it will not open to non-maximized window!!!!!
all pdf docs open with the window maximized. no matter what setting I use, it will not open to non-maximized window!!!!!
3 votes -
Bug- Acrobat PDF Form document with digital signature fields does not launch
Since Friday, November 17th, 2017, we cannot open adobe acrobat form documents that contains digital signature fields. When we try to open the document, Adobe Acrobat application is not responding. First, I thought it is about verifying the digital signatures but even the unsigned form cannot be open. Also same document that digitally signed before cannot be open.
I created this form using Adobe Acrobat Pro DC in April 2017. It was working fine until November 17th, 2017. All our users have same problem.
OS: Windows 10 Pro Ver: 1703 Build: 15063.0
Adobe Acrobat Pro DC, Continuous Release | Version:…3 votes -
where is my cloud dox?
Heres an idea: make it easy for people to tell you how this products is screwed up. for 4 hours my document cloud storage was disappearing one at a time from my 7 devices. then i couldnt upload anything to my doc storage cloud, now none of its even there! why do i have to chat about that? im furious! why cant i just send a fraggle rockin email about this? then someone send me an email back on how to fix it? i have no time to chat w you while i explain it and you eventually get it.…
3 votes -
STOP with the advertising/up-sell notifications!
When I open a PDF, I expect to be able to interact with it as soon as it loads, not have to wait 15 seconds while a stupid up-sell overlay loads and then have to close that before I can actually READ the PDF. That **** should be in a newsletter, not in the **** app.
3 votesHi Keith,
Sorry for the trouble you faced. Can you please attach a screenshot of the dialog you are seeing.
Thanks
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All replies should be not be hidden be default.
Comment rplies are hidden by default and can not be changed. So when you hover over it or double click the comment. You do not see the reply. And so can get missed.
All replies should be not be hidden be default.
3 votes -
3 votes
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Acrobat keeps closing for no reason and it is NOT autosaving my files
Acrobat keeps closing for no reason and it is NOT autosaving my files.I already pay a subscription fee every month and you want ANOTHER $80 to help me. I didn't choose to close the program I didn't have a choice and charging $80 for something that is YOUR fault is daylight robbery
3 votesApologies for the trouble, can you provide the Acrobat version you are using. Also does Acrobat quits with a crash? if yes kindly provide the crash logs.
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Cannot enter calculations for fields
It is a Bug, not an idea.
When trying to insert a calculation into a form field to show the new date (also with other simple calculations), for example
var f = this.getField("Heute");
f.value = util.printd("d.m.yyyy",new Date());I can insert it, but when clicking OK the field is empty and nothing calculates.
There seems to be an error, snce this has worked befor – or I am doing it wrong, but I cannot see how.
Any ideas?
3 votes -
Acrobat quit unexpectively
With Mac os High Sierra Acrobat often quit unexpectively. Sometimes its quite impossible to check a pdf.
3 votesHi Bruno,
Can you please share the steps where you are facing this issue. Also, if it is file specific, can you please share 1 file as well.
Thanks.
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Choose pages option in Combine
As with Acrobat 9 Pro, your new DC versions needs a "choose pages or select pages" option when combining multiple documents into one pdf. The old version easily allowed you to select the individual document, and enter that you wanted to include only pages 1-22, 56-68, 543. Only these pages would be included. With DC I was just told by your customer support team that I would need to expand the document, and scroll through what could be a 1,000 page document and hand select the pages I need. Will not purchase program if this is the only way to…
3 votesHi Liz G,
Sorry for the late reply.
Selecting page range for combing is already present in combine feature of Acrobat.
After adding the file switch to list view of combine and Select the pdf you want to choose mention the range and click on “Page Range”. choose your page range (eg 1-5,10-12 etc). Combine to get desire result.Thanks,
Mridula -
Invert page order
I suggest creating a new function to the "organize pages" that would allow to invert the order of pages. Very useful if I'm reading in Japanize
3 votesHi Rod
Thanks for sharing your concern with us. We have shared your concern with the team and we will look into this.
Regards
Vivek -
Make sort by groups collapsed as the default behavior
When I sort comments: by type, author, color, page, etc, the groups are always fully open. If I'm sorting by a particular group, I want to target something within a group. If I have a lot of comments, they scroll past the end of the comment pane. So EVERY TIME, I have to collapse the groups. At the very least, make the name of the groups BOLD somehow, so that I can see which group it is more easily. Also, I miss the little twirl down triangle, That UI was more intuitive. I don't like the ellipses.
3 votesThe suggested behaviour is already present in the application in some other form.
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OCR automation (cloud API or SDK)
As a preprocessing step for our document analysis technology, we need to OCR hundreds of document scans. Since we need not only the recognized text, but also font information and text position, your OCR technology as integrated into the Acrobat DC provides the best quality for our needs, but unfortunately, there seems to be absolutely no possibility to automate the OCR process? Your mobile app seems to access some cloud api, since there you can make a picture with your phone and get the OCRed PDF within seconds from the Adobe servers, but the API is not public (at least…
3 votes -
BUG: DC PRO crash while highlighting and comments on scanned hand written notes document
Brand new Win 10 Surface Book with everything updated including Acrobat. When highlighting and adding comments to a scanned handwritten document, DC PRO crashed and hours of work were lost as the file I was working on was not in the temporary saved files. In troubleshooting, I found that auto-save to temporary files was not turned on in preferences. I am used to working with MS Word which automatically saves every document you have opened and changed and I assumed Adobe would do likewise. I have not had a crash like this on DC PRO like many others have reported…
3 votes -
Add option to include Name and Email on sent docs
Add option to include Name and Email on sent docs. Not just email. Then the name will be auto inserted into the signature and person does not have to type their name. They only have to click to sign. It is very cumbersome to have to type your name and sign. Docusign and many other systems do this. Adobe only one that doesn't allow you to enter name
3 votes
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