10650 results found
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Duplication of Sender Message into Comments
When we share for review, the sender message option is causing duplication of email notifications.
Even if we do not input anything into the sender message when we share a file, a generic message is added into the email notification that is sent to all recipients, and then 30 seconds later, that generic message is added automatically as a comment to the shared file. The comment generates 2nd email notification that is going out to all recipients letting them know there is a comment added to the link. So for every shared file, each recipient gets two emails back-to-back.
Is…
2 votes -
Window geometry/presentation is not persistent in Acrobat Reader
When I open any PDF in Acrobat, my page is cut down the middle with only the left half showing. There is a toolbar of sorts occupying the left side of the screen. I can click the 'x to remove this toolbar and I see the whole page, or I can re-size the window. However, after I close the window and view another document, the window size reverts to what it was and the toolbar re-appears. This is most annoying. I have looked for preferences to do with this or other features in the app but can find nothing to…
2 votes -
Get my country right, please.
Every time I follow a link from Acrobat that takes me to the Adobe website, I get a message saying that the page doesn't match my country. I have an account on your server and I'm logged in on the app so why can't you show the right country?
2 votes -
Exiting Full Screen on New Acrobat DC is Extremely Slow
This is not an idea, it's a bug notice.
I have a new M3 MacBook Pro with 36 GB RAM running MacOS Sonoma, which should be screaming fast.
Unfortunately the latest incarnation of Acrobat DC (2023.008) is useless in full-screen mode. It switches to full screen just fine, but coming out of full screen literally takes over a minute. The screen is just black and the computer is unresponsive this entire time. This is ridiculous that in 2024 this should be a problem. Please fix this ASAP Adobe!2 votes -
Automatic printer selection based on document content
I run an ecommerce business and when fulfilling orders, label and packing slip pdfs are generated for orders. When i print labels, I have to manually select my label printer, then switch back manually to print packing slips on the laser printer. It would be an amazing feature if Acrobat Pro could analyze a document and if it had a bar code, for example, it would know it was a label and pre-select the label printer. Then switch back to default. It's shocking to me that no one seems to have thought of this feature. I wish I had back…
2 votes -
front page skews when using organize pages
I am capturing cover images from scanned pdf documents in Acrobat Pro desktop. I have the new interface, and this problem is not something I experienced with the old interface. Also, these were documents that I did not create, so I don't know if it's trying to revert to a previous page setting. The problem is that the cover page (page 1) skews whenever I use organize pages. It doesn't happen with files consistently, which is why I suspect it may be trying to revert to a previous page setting for these documents.
I have attached a file where page…2 votes -
"Read Only" message cannot be closed
When I open a document, a blue bar with a "Read Only" message is displayed near the top and the only way to close it is to click "Enable Editing". Older versions allowed the bar to be closed by clicking the "i" icon on the left (what an idiot had such stupid idea???).
BTW, what editing??? Which part of the word "Reader" don't you understand? Adobe Reader is a tool for viewing documents, not editing them!!!
2 votes -
Login to Multiple Devices using a single Adobe ID
Please can you give us the option to login to multiple devices using a single Adobe ID.
Currently our existing adobe ID can only login to two devices simultaneously, we have several users that requires to sign-in with more than two devices.2 votes -
Does Google have 24 7 customer service
With self-help tools available 24/7 and specialized support teams for certain products during business hours, Google strives to promptly and efficiently handle user complaints.
Therefore, Google consumers need not worry—even if they don't have a customer support hotline that is open 24/7, Google can help with both urgent problems and simple troubleshooting.
Google Customer Service
https://groups.google.com/g/ibm.software.network.directory-integrator/c/AdtbB9cVJpU
2 votes -
File upload failed
In the new Adobe Pro update with the new UI. I'm met with the attached error when uploading an agreement to be signed. This doesn't occur when using the disabling new acrobat.
2 votes -
Closing random tabs when multiple are open
When I have multiple tabs open, I am often inputting data from the PDFs into a database and need many open at one time. If there are more than 4 tabs open, somewhere among them, a tab will randomly close, and I must stop to go back and open the one tab. This has become more of an issue in the last couple of weeks than it ever has been in the past. In fact, this is a new problem that has not occurred until the last couple of weeks.
Microsoft Windows 11 Home2 votes -
Notifications - Dimissing handled Notifications
Recently the Web based Adobe Acrobat Program has been slow so their IT team suggested using the App. In the Web Based program when I click on the notification bell ones I have clicked on turn greyed out and the other remain light grey. Once I take care of a notification I can click the three dotted lines to Mark as read or Dismiss a notification. This is not an option at all in the App. You cannot dismiss notifications. So then I am unable to tell what I have taken care of and what remains and I had nearly…
2 votes -
acrobat freezes while zooming pdf file
Acrobat freezes when enlarging a pdf file and has to force close. The error occurs with larger files. I use Macbook Pro M1, mac os Ventura 13.6.3. I took it up with support and they didn't come up with anything. I asked them for an older version. Now I use the older Acrobat 2021.001.20155 and everything is ok there. Please correct this error. Let me know when it's all right.
2 votes -
I clicked "reduce file size" and the file got bigger.
I went to File --> Reduce File Size and the file size went from 12,156kb to 12,201kb. I hate Adobe.
2 votes -
Adobe crash
When you have a file open twice, it crashes Adobe reader when you click on the display button to show display options.
2 votes -
Printing from PDF to multi page PDF forces margins
When generating a PDF from InDesign at 5.5" wide by 8.5" tall, the PDF comes out as expected with no borders. I can even tweak the PDF settings to display 2UP in the window just like I want it to print.
From Acrobat, taking that borderless PDF and selecting the Acobat PDF printer installed in Windows, the second you select Multiple pages in the printer settings window, Acrobat adds a margin around each page. Even when selecting letter, custom letter, custom 5.5x8.5.
If I wanted margins on my multi-page PDF output I would have built them into my document. There…
2 votes -
Adobe doen´t start without updating an needs comp. restared
Hallo, Adobe Acrobat will in regelmäßigen Abständen aktualisiert werden. Leider so, dass man beim Öffnen eines Dokuments den Hinweis erhält, man könne das Programm erst nach einem Neustart des PC starten. Das stört enorm. Wie kann ich das ausschalten?
2 votes -
Reader not printing on Mac Sonoma 14.21 using Safari
Use Google Chrome with Reader for all new documents. Does not solve Safari existing or old files
2 votes -
Restrict ‘Save as pdf’ option for Encrypted/Do not forward emails
Description : We would like to restrict the ‘save as pdf’ option for Encrypted/Do not forward emails only.
Why the feature is needed : Currently we are able to use the ‘save as pdf’ option for Encrypted/Do not forward outlook emails - hence able to save and share the such emails to other users (who are not supposed to receive the info). Hence, we would need this restriction to eliminate the security gap.2 votes -
AppCrash: Clicking Hyperlink instant after opening
Since the Adobe Acrobat Update in December with version 23.008.2042x, our
coworkers reporting Adobe Acrobat crashes.Steps to reproduce the issue:
We found out, it is only, when opening the pdf and click instant a linked document (another pdf) on a fileshare, so that you hover the link, it does not display the full URL.Expected result:
Opening the hyperlink / another document.Observed result
If you wait around 3-5 seconds, and the mouse hover shows the full link, than Adobe does not crash, and asks with security dialog, if you want to open this file.All affected Users have…
2 votes
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