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Acrobat for Windows and Mac

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598 results found

  1. Acrobat PDFMaker -- incorrect and inconsistent page size printing from Excel

    When printing an Excel workbook, if any of the tabs have "autofit" turned on, or a Shrink to Fit percentage, the output PDF has different size pages, rather than being shrunk to fit.

    For example, print a simple workbook tab with 90% scaling on 8.5x11 paper, and the PDF created measures 9.44x12.22 inches. It should be 8.5x11 inches.

    This causes strange behavior during continuous scrolling, as the user expects to see the same size page boundary (A4/Letter) and they are all different. Other non-Adobe PDF software does not do this.

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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  2. Bug: Export to Excel combining separate data into same column

    Export to excel is combining part of the data into a single column. In the attached file, line G on Table 2 is being combined.

    1 vote

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    Need Info  ·  2 comments  ·  Exporting PDFs  ·  Admin →
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  3. [Bug] Acrobat DC 2020 | exporting to Word – images with text are blurry (OCR disabled)

    Acrobat DC 2020 (20.013.20064)
    MacOSX 10.14.16

    Exporting PDFs in Acrobat DC 2020 to Word (.docx or .doc) embedded raster images with (rastered) text (e.g. maps etc.) are blurry/with low resolution in the resulting Word document. This is especially the case if the export OCR option is clearly disabled. Other raster images (without text) are not affected. Embeeded raster images in the source PDF can be jpg or tif with "high" resolution like 300 or 600dpi and the result is allways the same bad quality for raster images with text (either source format of the embedded images), but as good as…

    1 vote

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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Admin →
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  4. i have a paid version of adobe acrobat

    i get the following error when i try to use the fill and sign function. i get attach the signature, but not use any other portion of the functionality. pls advise fix

    1 vote

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    0 comments  ·  Fill & Sign  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Thanks for sharing the issue details. Requesting you to please provide the following :

    1. Go to Help > Check for Updates. Please update to the latest version if not already done.
    2. When do you encounter this error? Can you share detailed steps?
    3. Does this happen with every PDF or specific PDF?

    Regards,
    Sandeep

  5. Crashes from Word/Excel 2016; both the plug-in and Save As PDF

    I get repeated hard-reboot crashes when creating PDFs from relatively small simple Word documents. I follow the instructions, remove and re-add the plugin, still it can take 20 minutes to get a 9-page, no images or links Word document to PDF correctly. Please fix this.
    Windows 10, Acrobat Pro DC version 2020 (latest), Microsoft Word and Excel 2016.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
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  6. When combining two PDFs, some text is corrupted and not rendering in the binder version, but is fine in the original separate PDFs.

    1 vote

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    Need Info  ·  0 comments  ·  Creating PDFs  ·  Admin →
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  7. Error when exporting PDF

    When attempting to export a pdf to a jpg, png, or tiff an error stating that the image is too wide to output occurs. This only happens with some files, but not all.

    We were able to convert the pdf using your online tool.

    1 vote

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    Need Info  ·  0 comments  ·  Exporting PDFs  ·  Admin →
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  8. macOS Big Sur Beta 10: Page scrolling unbearably slow

    Even in the latest public beta of MacOS 11, overall performance of Acrobat is sluggish. The app may take over a second to respond to a page scroll request via track pad and scrolling will be choppy.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi,

    Sorry for the issue that you are facing here.

    We tried this at our end but couldn’t get a reproducible case.

    Could you please share your BigSur Beta10 Machine configuration/System Information?

    Also could you please share a Screen recording video of the sluggish behavior that you observe?

    Thanks
    Ayush Jain

  9. Acrobat hangs (freezes) IndDesign when creating PDF file in Indesign

    1 vote

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    0 comments  ·  Creating PDFs  ·  Admin →
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    Need Info  ·  amukherj responded

    Sorry for your inconvenience.
    It seems InDesign hangs for you. It is not clear how Acrobat is involved in the process. Can you please explain the workflow?

  10. Some colums are merged when exporting a PDF into XLSX (Excel)

    Tried converting several PDF files with the same format into Excel, two colums get incorrectly combined on all of them, this doesn't happen when using a different, free, online service.

    Case ID: ADB-14769668-X1X4

    1 vote

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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Admin →
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  11. Fit to Page

    If I change the document to fit to one page, every time I push another bookmark in the document it is back to full page scrolling view. It takes forever to scroll through one page of document in this view for some reason. Please fix this feature.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Need Info  ·  AdminAyush Jain (Lead Software Engineer, Adobe) responded

    Hi

    Thanks for Reaching out to us for your concerns.
    Looks like the Zoom settings of your bookmark are set to FitWidth.

    Requesting you to kindly change the Zoom properties of your bookmark to set it to FitPage or Inherit Zoom.

    Let me know if that helps.

    Thanks
    Ayush Jain

  12. New version export to excel some data is missing

    While exporting data from PDF to Excel some pdf data is not getting exported in excel. I never experienced this issue in previous version

    As per Attachment Group id Mentioned in PDF is 711455, however Exported excel have group id as 71145. so it is missing last digit. I have 250 plus pages in pdf all pages have similar issue with group id.
    Old version never had this issue

    1 vote

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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Admin →
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  13. Bug: Very slow to move form fields and copying formfields to another pdf pastes them 90 degrees fault

    Bug: Very slow to move form fields and copying formfields to another pdf pastes them 90 degrees fault

    1 vote

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    Need Info  ·  1 comment  ·  PDF Forms  ·  Admin →
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  14. Automatically Disables Editing the Form

    The Acrobat DC is really **** .. I Fill up the Form 3 times and as I save it... it non editable and can't upload anywhere because of encryption

    1 vote

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    Need Info  ·  1 comment  ·  PDF Forms  ·  Admin →
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  15. Can't create or add a signature

    I'm unable to create a signature, when I select 'add signature' my screen grey's out and i'm unable to do anything. It doesn't move past this, and then I have to escape out. Is there a work around?

    1 vote

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    0 comments  ·  Security & Digital signatures  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Can you please share the below information :

    1. Your OS details.
    2. Version of your Acrobat. Go to Help > About Acrobat.
    3. Can you try clicking on Next inside Fill and Sign app and check if you are able to create a link.
    4. Please try to sign out and then sign in again.

    Regards,
    Sandeep Grover

  16. Erase in Paint and Edit in Adobe

    In an earlier version of DC I could erase the wrong information in paint, save and close that page. Go back to the original document open a text box and enter the correct information. I try this with this new version and everything messes up. I was in a chat with one of your techs yesterday for almost 3 hours trying to do what I need to do in the 2020 version of Adobe DC. And it looks horrible, takes a lot of time and I hate it. Please Please Please fix this. I have been looking at peoples complaints…

    1 vote

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    Need Info  ·  4 comments  ·  Editing PDFs  ·  Admin →
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  17. .docx to PDF/A-1a in Word Minor Bug

    When creating a PDF from a .docx file from within Microsoft Word, when PDF/A compliance is set to "PDF/A-1a", text boxes will have borders in the PDF even when they do not have borders in the Word document itself. No other PDF/A compliance setting exhibits this bug.

    1 vote

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    1 comment  ·  Creating PDFs  ·  Admin →
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  18. cant sign documents, although there are signatures it doesnt show it

    1 vote

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    0 comments  ·  Adobe Sign  ·  Admin →
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    Need Info  ·  Adminsagrover (Admin, Adobe) responded

    Hi,

    Can you please describe your workflow in a bit more detail? Which application are you trying to use inside Acrobat?

    Regards,
    Sandeep

  19. black menu bar

    When using acrobat DC with dual monitors, it creates a black box in the top menu bar.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Não consigo exportar para excel ou para word

    Não consigo exportar para excel ou para word

    1 vote

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    Need Info  ·  1 comment  ·  Exporting PDFs  ·  Admin →
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