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Acrobat for Windows and Mac

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598 results found

  1. Bug

    Mohave 10.14.3 and Acrobat DC fillable document saving problem-
    If I get a fillable form from IRS or other government site that needs to be filled in, I can save it to my computer one time. But if I reopen the document to add other information to a fillable area, I cannot save the document a second time. I get an error message saying the file contains "a number that is out of range". This happens for documents from many different websites, so I think the error comes when the document is saved using Mohave. Once saved the "producer" under…

    1 vote

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    Need Info  ·  Bhavna Negi responded

    Thank you for reporting the issue.

    Please check that the form is not being opened in Apple Preview, it happens to get corrupted. Try downloading again from IRS website and instead use Adobe Acrobat/Adobe Reader.

    1. Please share the test file with us using https://forums.adobe.com/docs/DOC-7161 and
    2 the version of Acrobat installed on your machine for us to investigate furthur.

    -Bhavna

  2. Where did the Date go under forms? I used to be able to add the type of date I wanted in properties, it's no longer there?

    1 vote

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    1 comment  ·  PDF Forms  ·  Admin →
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  3. Adobe Acrobat crashes when a network is connected but no Internet access exists

    If the Mac is connected to a WLAN hotspot, but has no internet access via this WLAN and I start Adobe Acrobat, the program crashes. The interface opens briefly and then Acrobat wants to log in with the account to check its license. Either the program terminates itself or the Mac has the beachball. In this case Acrobat cannot be closed normally. Only if I kill the program the Mac can be used normally again. If I have internet access via the WLAN or deactivate the WLAN, Acrobat will work again.

    1 vote

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    Need Info  ·  4 comments  ·  User Interface  ·  Admin →
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  4. Adobe Acrobat 2017

    • there should be a way to extract data from excel to automatically populate fillable pdf form.
    1 vote

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    Need Info  ·  Bhavna Negi responded

    Thank you for your suggestion. We shall need more information on what workflow of yours uses this. Please share steps.

    You can also share a video with us using forums.adobe.com/docs/DOC-7161

    -Bhavna

  5. right click to edit fill in text: underlining, bold, italics, superscript subscript and font

    When writing in the fill in portion of the form, I used to be able to right click and underline, bold, italicize, highlight, superscript or subscript my text. I am no longer able to do this and I am super frustrated.

    1 vote

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    0 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    Please go back to Prepare Forms> edit mode and enable “Allow Rich Text Formating” for the text field

    Once done, you should be able to get the formatting options under right click context menu.

    I hope this helps.

    -Bhavna

  6. Acrobat Pro DC shuts down

    Acrobat Pro DC shuts down if you try to have two documents open at the same time and also when you try to open a document that it is in a previous version of Adobe. This just started happening last week. My software is up to date.

    1 vote

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  7. signing in everytime I open program

    WE paid for a subscription to Adobe Acrobat DC why do we have to sign in each time. Adobe needs to fix this. Oh the days we had a CD to install and never had these problems. Also my boss has that same problem with our Photoshop and Indesign.

    1 vote

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  8. Acrobat DC crashes when saving PDF

    Acrobat DC (continuous release) crashes itself and Chrome and Edge whenever trying to "Save" or "Save as" a PDF downloaded.
    Also crashes itself when trying to save PDF from Outlook email attachment. This has been going on for several weeks.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  9. Adobe Acrobat Pro DC opens some pdf's scrambled

    Works fine in edge or other web browsers.

    1 vote

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  10. Can't Save!

    After typing Cntrol+s all afternoon, and into the night yesterday, I arrive to find out that nothing saved, past around 1:00 pm yesterday. I lost a TON of work. Please fix ASAP.

    1 vote

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also if you are facing this with some PDFs or with all.

  11. acrobat DC not running with Mojave

    Now look, Acrobat DC is not running with Mojave. I WANT A REFUND NOW SO I CAN BUY ANOTHER APP, IE NITRO PDF.

    I NEED A REFUND OF 15GBP BACKDATED TO LAST MONTH. NOW...SO MANY POSTS AND YOU ARE NOT RESPONDING AT ALL. I SPEND OVER 600 GBP WITH YOU PER YEAR TO GET THIS RUBBISH. I DEAL WITH HOLLYWOOD ON A DAILY BASIS AND AM FORCED TO USE PREVIEW TO LOOK AT PDFS...RUBBISH, RUBBISH, RUBBISH..

    1 vote

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  12. Cannot do a Save As... to make a new document from a template

    Cannot do a Save As... to make a new document from a template. The buttons are not user friendly at all. Many options in the previous version cannot be found.

    1 vote

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    Need Info  ·  digvijay singh bisht responded

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using

  13. 6800.317.14.2.10092

    dobe has detected a corrupt file

    1 vote

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  14. I have to sign in every time I use Acrobat DC. What is the problem??

    I would like a solution.

    1 vote

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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Admin →
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  15. Can't convert existing forms to fillable PDFs

    https://helpx.adobe.com/acrobat/how-to/convert-word-excel-paper-pdf-forms.html?set=acrobat--fundamentals--pdf-forms

    I followed those steps, but after I've selected my file and chosen Start, it doesn't start to prepare the form.

    1 vote

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    Need Info  ·  Bhavna Negi responded

    Please share the acrobat version you are experiencing this issue with .You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    Have you tried it with any other file to confirm that this is not file-specific issue.
    If possible, please share the test file with us using
    https://forums.adobe.com/docs/DOC-7161

    -Bhavna

  16. Acrobat 2019.008 Incorrect Icon

    Bug - Prepare Forms Tool offers alignment panel - under 'Distribute' the 2 icons (horizontal and vertical) appear to be swapped so the opposite function applies?
    Mac OS 10.13.6

    1 vote

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  17. Dec 11 Update Failed | Problem with licensing module

    What's the best way to resolve this?
    Update failed. "Problem with licensing module"?

    Uninstall Acrobat Pro DC from the CC Desktop App and reinstall?
    Tried to use the Update feature in the Help menu of Acrobat Pro DC and that failed.

    German Windows 10
    Adobe Acrobat Pro DC | Continous Release | Version 2019.008.20081

    Regards,
    Uwe Laubender
    ( ACP )

    PS: First tried a reply at "PLEASE Don't make the user go through a menu to check off a comment! You DOUBLE the time it takes to go through comments." that first seemed to fail. See screenshot two with the…

    1 vote

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    Need Info  ·  4 comments  ·  Installation and Licensing  ·  Admin →
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  18. Dear sirs , I tried out Acrobat Reader DC. I have an old document ( ISO 639-3: bru ). I could not do searches on the doc.

    Any one have any ideas on how to resolve this problem?

    1 vote

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    Need Info  ·  0 comments  ·  Other  ·  Admin →
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  19. a "button" to delete/clear the contents of the last box or all the boxes on the fill form

    Add a Delete / Clear "button" .
    Sometimes, after the details have been filled out, we want to print it or just save, but we want to leave the form open for the next customer.
    Please add a visible "button" option, which will have the option to choose whether to delete the data filled out in the last box or in the entire form, so that the form is ready to be refilled.

    1 vote

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    2 comments  ·  PDF Forms  ·  Admin →
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    Need Info  ·  Bhavna Negi responded

    If you are the author of the PDF form, you can add the button with “Reset Form” using the folllowing steps

    1. Prepare Form > Add a button.
    2. Open Properties and goto Action tab
    3. Select Action – Reset a form and choose the fields you would want to reset.
    4. Close and save to have the changes applied.

    Alternatively, You can also add a reset form button with javascript:
    this.resetForm(); However, this will not allow you to choose the fields.

    I hope this helps.

  20. 6800.338.14.2.20020

    Dear Sir/ Madam,

    Good Morning!

    please see info ID: 6800.338.14.2.20020

    Thank you

    1 vote

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