Acrobat for Windows and Mac

Help us improve Adobe Acrobat for Windows and Mac by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Support Community for Acrobat.

If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Select the feedback forum for your product.
  • Browse ideas and vote for the ones you like.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  • My feedback
  1. DC PRO constantly crashes

    DC Pro is totally unreliable, whether creating a pdf, trying to access a pdf or saving the program displays "DC Pro not responding. Happens very frequently making the program useless. Have worked with support 3 times no resolve. Occurs on both my WIN10 and WIN7 computers, never had a problem with ver 7 through 10. Pay lots for DC team but will have to look for another vendor.

    5 votes

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    Need Info  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. 5 votes

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    3 comments  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
    Need Info  ·  rite responded

    Hi Tsutomu,

    Sorry for the inconvenience. Please share a PDF document which you are using to rite@adobe.com

    Please also mention your Acrobat version.

    regards,
    Ritesh

  3. Enable Accessibility options automatically during save.

    We need a way to setup adobe Pro to automatically utilize the accessbility scanner when saving a doc to become more ADA compliant.

    Out of the box, this should be a feature we can turn on.

    4 votes

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    0 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Thanks for connecting with us. I have raised your request to the higher management. We do not plan to implement in the near future but we have kept it in our bucket and you may see it future releases.

    Thanks
    Rachit

  4. I can't place my signature in my document using fill and sign. It seems trying to open the signature pic

    This is a bug or a malfunction, not an idea.
    I can't place a signature in my document

    4 votes

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    1 comment  ·  Fill & Sign  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Can you please provide the following details :

    1. Please ensure you are on the latest version of Acrobat. Go to Help > Check for Updates.
    2. Is the issue reproducible for all PDF’s or some specific PDF. If possible can you please share a sample file.
    3. Are you shown any error? can you provide a snapshot of the same.

    Regards,
    Sandeep

  5. Bug: Reader DC 20.006.20034 Still Holds Lock On Files After Closing File Tabs

    Using Windows 10 Home Version 1909 OS Build 18363.657, when I have a PDF file or multiple PDF files open in Reader DC, and when I close the tab of a file and then try to do something with that file in Windows Explorer, such as rename or delete or move or change it any way, I cannot do so because Windows 10 thinks there is still a lock on the file and throws a pop-up dialog that says to "Close the file and try again." The only way I can get the lock released is by closing Reader DC…

    4 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Sorry for the issue that you are facing here.

    Do you have Windows Explorer Preview turned on in your explorer window ? If yes, can you please try after switching the windows explorer off and see if that works fine ?
    Also Try to close the explorer window and then try and then try to do any operation on that file in a different exporer window
    Let me know further.

    Thanks
    Ayush Jain

  6. Acrobat Reader for Mac does not expose an Accessibility Tree to VoiceOver

    Acrobat for Windows reads tagged PDF (aka PDF/UA) files and exposes an accessibility tree to assistive tech such as NVDA, Narrator, JAWS etc.

    Acrobat for Mac does not do this. (And neither does Preview, or Safari). This means that the 'portable' document format is not accessible to Mac screen reader users at all. You can get the text nodes, but none of the semantic tags are respected.

    Why is there such a discrepancy between accessibility support on the Mac vs. Windows versions of Acrobat Reader?
    That's not what 'portable' means! Please address this as soon as possible.

    4 votes

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    4 comments  ·  Accessibility  ·  Flag idea as inappropriate…  ·  Admin →
  7. Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    Add a button or menu option to set Adobe Acrobat to reopen all documents opened in a previous session.

    4 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    If your Previous session had any PDF’s launched when it was last Closed, then there is a Menu item Under File→ Reopen PDFs from Last Session which will open the pdfs that were launched in your previous session before closing.

    Attaching a snapshot to help you with.

    Also there is a Preference unde Edit→Preferences→General which ould automatically open the PDFs from the last sesssion as you Open the Acrobat / Reader application. Here is more info on that : https://helpx.adobe.com/acrobat/using/whats-new.html#PreferencetoreopenPDFsfromthelastAcrobatsession

    Hope this resolves your concern ?

    -Ayush Jain

  8. Acrobat Pro DC on Mac OS 10.14.5 Mojave won't install - error 1 / other Adobe apps working

    I tried uninstalling and reinstalling and it doesn't seem to help. PS and LR seem to be fine.
    Creative Cloud via online. New Mac 15 Pro computer. So first time opening Acrobat on here I think.
    Safari Browser 12.11.1
    No updates for MAC or Adobe needed at this time.
    Reliable internet connection.

    4 votes

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    28 comments  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  9. The Calculate tab does not appear in the Properties dialog boxes for text fields and dropdown boxes

    The Calculate tab does not appear in my Properties dialog boxes for only text fields and dropdown boxes

    4 votes

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    2 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Please share the acrobat version you are experiencing this issue with. You can do so using the link -helpx.adobe.com/acrobat/kb/identify-product..

    Also, can you please try it another PDF file and confirm that this is not file specific.

    -Bhavna

  10. When attempting to enter a text box in the top RH corner of a document the tool covers the area the document I am editing

    When attempting to enter a text box in the top RH corner of a document the tool covers the area the document I am editing. Have the tools we want to use permanently displayed

    revert back to version 9 format.

    4 votes

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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

    Hi User, Thanks for reaching out to us.
    The workaround for this is to click on the text properties icon bar to hide the properties so that you can easily see the text box.
    Please let us know if this works for you.

    For the second ask, can you explain the issue again as we are not clear with the ask here.

  11. crashing on share or e-mail; can't access contacts

    The software is so incredibly buggy - any attempt to share makes the software crash. Cannot share files saved in document cloud or elsewhere, share via e-mail (with outlook Mac) causes crash, share via document cloud causes crash, attempts to access address book to share via native adobe app causes crash. Why can't I just drag files stored in the document cloud into an e-mail or message - this is the easiest way to share. Share/collaboration is literally unusable in acrobat DC - WHY?! Our entire team may have to move away from the entire Adobe platform if this is…

    4 votes

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    Need Info  ·  3 comments  ·  Share & Collaboration  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe Acrobat Pro DC BUG

    There is a bug in this software that does not allow you to save the document. A blank window pops up and nothing shows, i.e. where the file could be saved. Only after several attempts does the "save as" window fully show up. What is the solution for this bug?

    4 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    I am sorry for the inconvenience you are facing.
    Can you share with us the acrobat version and the operating system you are using
    Also some sample PDFs with which you are facing this issue.

  13. Make Adobe Acrobat 100% ADA compliant so Blind users can actually use it

    Currently, Adobe Acrobat Pro DC is not 100% ADA compliant. Specifically, one cannot create or edit PDFs if one uses a screen reader to navigate around their computer screen (i.e. is blind/visually impaired). I currently use JAWS 2018, Windows 10, and have Acrobat Pro DC. I've attempted to create and edit from combining PDFs, using copies, etc. I've even tried using some of your tutorial items to test with and have had the same results (ex. Bodea's Brochure -- the brochure your website tutorial has specifically for practicing editing).

    4 votes

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    3 comments  ·  Editing PDFs  ·  Flag idea as inappropriate…  ·  Admin →
  14. 4 votes

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    Need Info  ·  3 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  15. Email without tracking

    This was closed, but not actually resolved. Nice Try Adobe! I would like to send a PDF without tracking, received via cloud, etc. Either it can be fixed or not. Putting Resolved on it without the features and benefits of the past is not a fix.

    4 votes

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    1 comment  ·  Share & Collaboration  ·  Flag idea as inappropriate…  ·  Admin →
  16. Highlighting doesn't print

    In previous versions, I could highlight text and the highlighting would print when the document was printed. Now it does not.

    4 votes

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    Need Info  ·  1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  17. Acrobat DC closing automatically

    Acrobat DC began closing automatically, again. This is two weeks after I uninstalled the program and then reinstalled. Whether I open a pdf file from the Explorer window or open Acrobat and then select the file to open, the program closes automatically 10-15 seconds after it opens. After reinstalling the program, the problem continues. I have already tried the suggestions from an earlier post (updating the software from the Help menu, repairing the software from the Help menu and running Acrobat distiller). It does seem to be checking my registration status, but does not remain open long enough for me…

    4 votes

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you.
    Kindly share with us your machine details and Acrobat version.
    also, requesting you to try ‘Repair’ once-

    Reader or Acrobat, or the resources they rely on, could have been damaged. Repairing the installation is a quick troubleshooting safeguard.

    (Reader) Choose Help > Repair Adobe Reader Installation.
    (Acrobat) Choose Help > Repair Acrobat Installation.

  18. How to CHANGE a permissions password that I never set in the 1st place

    I cannot edit PDF's because I need to enter a permission password to do so. However I never set one in the first place, only the one to sign in to my Adobe account.

    4 votes

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    5 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →
  19. Support symmetric curve signature / PSS padding validation

    Currently the PDF signature routines of Acrobat fail when using certain certificates. As an SecSigner employee explains, this may be due to symmetric curve crypt algorithms or using PSS padding, cf. https://seccommerce.com/anforderungen-an-den-secsigner-im-rahmen-von-etsi/ (in German)

    E.g. current PDF files by amazon.de result in the following error (German Acrobat DC installation, no pending updates):

    Fehler bei Unterschriftsprüfung.

    Bei der Prüfung ist ein Fehler aufgetreten:

    Interner kryptografischer Bibliotheksfehler.
    Fehlercode: 0x2726

    4 votes

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    Need Info  ·  4 comments  ·  Security & Digital signatures  ·  Flag idea as inappropriate…  ·  Admin →
  20. crashed

    Acrobat just crashed due to file size, and could not be recovered, just lost everything.

    4 votes

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry for the inconvenience caused to you. Kindly share with us your machine details and Acrobat version.
    Also are you facing this issue with a particular document or this is a generic issue.

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