783 results found
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Application Errors
Getting reports from multiple users that when creating PDF's that the application crashes. THey have dealt with this issue but as work has picked up the issue needs to get resolved. Below are two sets of crash logs from Event Viewer:
Faulting application name: Acrobat.exe, version: 15.6.30306.25331, time stamp: 0x58dbf189
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000041d
Fault offset: 0x081c6c10
Faulting process id: 0x8688
Faulting application start time: 0x01d32c9f568ea265
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat 2015\Acrobat\Acrobat.exe
Faulting module path: unknown
Report Id: 97362a04-9892-11e7-80fc-00155d011607
Faulting package full name:
Faulting package-relative application ID:And
Faulting application name:…
3 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
make it easier to add alt-text to all parts of a pdf
The process for adding alt text is rather onerous, especially for pdfs created from jpegs or other image files. It requires typing in all of the text and doesn't provide for an easy way to separate out sections of a pdf, as in a poster with a varied layout, such as a biographical poster with a photo, titles, subtitles, etc.
3 votesThanks for bringing this issue to our notice. Your valuable feedback helps us improving our product. We discussed about this particular issue and we do not have any plans to work on it in immediate future. However, we’ll have it in our radar and might revisit at an appropriate time in future.
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Please allow filename change by double clicking tab
Please allow filename change by double clicking tab
3 votesHi,
Since we haven’t got any more supporters in this regard, We are closing this issue.
Please feel free to reach out to us for any other concerns if you have,
Thanks
Ayush Jain -
Combine Odd Page File with Even Page File
Many scanners are not duplex. Thus, users scan odd pages (1, 3, 5, etc.) first then save the file. Next, users turn the stack over to scan even pages (n, n-2, n-4, etc.) then save the file. The problem comes when trying to combine in sequential order. Please create a tool that simply selects odd page file, then reverse even page file, then combines in proper order.
3 votes -
Pro DC
Thanks for making Pro DC so much different from the previous version that I find it impossible to do anything with the new Pro productively
3 votes -
Save Downloaded File in Any Location
Now when you download a file from the web and have Acrobat installed as the default handler, it automatically downloads the file on Windows to C:\Downloads, not to the actual configured downloads folder, which might be on another drive or in a different location. Acrobat should have a configuration which A) allows you to configure a default location, or B) Asks everytime, defaulting to the last, where to save the file.
The amount of time spent Saving-As then deleting the originally downloaded file is stupid.l Just let us put the file where we want it from the start.
All browsers…
3 votesHi,
Since we haven’t got further updates from you on this. We are closing this issue for now.
Please reach out to us again if you have further concernsThanks
Ayush -
Insufficient data for image in Internet Explorer
I am working on a software that generates PDF using ABBYY FineReaderEngine 11 and presents those PDFs to the users in Internet Explorer. The image compression algorithm used is JP2K.
Some of the PDFs generated are sending the error "Insufficient data for image". The problem can occur on very precise document (as for the example file attached), but also in a random way on other non specific documents. It is really hard to determine if it is created by a certain type of document.
Our users are using Adobe Acrobat Standard 11.0.20 with Internet Explorer 11.0.9600.18665CO (Adobe plugin version :…
3 votesDue to lack of response we are closing this.
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Unable to view Portfolio PDF online or in email.
When you combine PDFs containing signatures they are saved as a portfolio. When sending the PDF file it is not accessible within the email document itself nor directly from the downloaded tab. All you see is a giant "Get Adobe Reader " icon. It's confusing since I have Adobe Reader...apparently you have to go to your download folder, right click on PDF file and select "open with" Adobe Reader in order to access it. But then you can only view combined files individually and not as a whole. This doesn't work for our use as three or more people need…
3 votesWe are closing this case as this is as designed behavior as Portfolios can only be viewed in Acrobat or Reader.
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form-field properties
Form-field-properties does not show all options when in "form needs a sign mode"
3 votesClosing this for now until we have further info on the request.
Can revisit later -
Problem with forms - Illustrator CC & Acrobat Pro - the fields disappear.
Problem with forms. When opening a form in Acrobat Pro that has been modified in Illustrator, the fields disappear.
3 votesClosing this for now until we have further info on the request.
Can revisit later -
Allow right-click option to "Save here" or "Choose other location"
Upon selecting a file or multiple files in a folder to convert to PDF, the right click menu should provide the option to either "Save here (or "save in same location" OR "Choose other file location".
3 votesWe are closing this case from our end as there had been no response from your side. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Combining PDF documents results in unprintable characters
Problem: when combining multiple PDF files into one PDF, the result will be a variety of unprintable characters.
1) EACH individual PDF file appears fine (both on the screen and when printed). There are NO unprintable characters within the PDF.
2) CAN combine say 5 to 15 PDF files. All Fonts & characters appear fine (within the combined PDF). WILL also print OK. NO unprintable characters.
3) Now try to combine about 35-60 PDF files into ONE PDF file (NOT good). The COMBINED PDF will display on the SCREEN unprintable characters ( = square box) on nearly every page!
Occurs…3 votesWe are closing this case from our end as there had been no response from your side despite reminders. Feel free to reopen a new case if you are still facing this issue.
Thanks
Tanvi -
Help!! Now!! Need to fix this pdf and change some text inside of a box on the pdf.
I need to fix some text inside of a box on a simple scanned PDF, but my cursor will not place itself inside the box to make edits. Why? It used to on this particular PDF. For the past several years all was easy to edit inside of this box, or outlined area. I can edit everything else on the form except what's inside this box area. Help!
3 votes -
preferences setting to turn off page headers in comments
Those page number divisions in the comment pane are problematic. It is SO EASY when clicking into that pane to accidentally hide a whole set of comments and not notice. I have zero use for those dividers, and it woul be nice to be able to make them go away and not clutter up the comments pane.
3 votes -
Toolbars, print screen, etc way too big after last update
After the latest update to 11.0.20 of Acrobat XI, the user interface has changed and everything is huge. The print screen requires scrolling to find the rest of the settings and buttons. Worked just fine before I updated. Currently using Windows 10 on a Lenovo X1 Carbon. I've tried changing the scaling from 150% to 100% and it didn't do anything other than make everything but Adobe so small I couldn't read them. Extremely annoying and if I can figure out a way to undo the update, I will. See attached screen shots.
3 votes -
Be able to AUTOMATE EMBEDDED index building in Acrobat.
Please create the ability to AUTOMATE EMBEDDED indexing in Acrobat.
Currently embedded indexes are done manually through a laborious 5-step point and click process. We use these extensively and would like a way to create them automatically - similarly to the way the multi-file site indexes can be built with a .bpdx file.3 votes -
Open Link in New Tab
When a link is present that points to a location within the open PDF, or another PDF, right-click should offer the option to Open Link in New Tab. We are all accustomed to doing this in our browsers and it would be a great addition to Acrobat, especially helpful when bouncing back and forth between pages. Thanks.
3 votesHi,
We Havent heard of more customers reporting this to us so we dont have immediate plans on working on this request.
For now closing this thread here.Thanks
Ayush -
Bug: Adobe Acrobat DC will not recognize shapefile to Import as Layer for geopdf maps
Importing shapefiles: Adobe Acrobat DC will not recognize shapefile to Import as Layer for geopdf maps
3 votes -
It should be very simple to add a fillable form to the end of a regular pdf. Currently this cannot be done.
I should be able to Combine or Organize a fillable pdf and a regular (non-filled) pdf. When I do, the regular pdf becomes fillable.
3 votesClosing this for now until we have further info on the request.
Can revisit later -
Possible Bug
When creating a text field, under the General tab, where the Form Field is set to "Visible", if under the Format tab you enter the following custom script (for example):
var message = 'Title'
if (event.value == '') {
event.target.display = display.noPrint
event.value = message
} else {
event.target.display = display.visible
}Saving the PDF apparently corrupts the file in some way where when you attempt to re-open it, it causes Acrobat to crash and the pdf is unrecoverable. When the Form Field is set to "Visible but doesn't print" no error occurs.
3 votesClosing this for now until we have further info on the request.
Can revisit later
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