Acrobat for Windows and Mac

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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If you are still using Acrobat 11.x or other older versions, please note that those are no more supported by Adobe. Try out the latest, Acrobat DC.
In case your concern is not addressed in the latest version, please report the issue against Acrobat DC.

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  • Selectthe feedback forum for your product.
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For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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  1. On a 4K display used with a smaller logic definition, Acrobat Pro DC mistakes when displaying at actual size

    When I specify in the Acrobat DC Preferences a HiDPI definition (163 dpi for a 27" 4K monitor) and when the OSX Mojave is adjusted on a logic definition of 2560x1440 pix, Acrobat mistakes at displaying actual size of PDF: the application displays documents as if the definition was lower. As a consequence the documents on screen appear bigger than they should.

    2 votes
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    Need Info  ·  4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. I want to compare documents that are signed. I want to identify the differences - !!! Not change them !!! Why is this not available?

    I want to compare signed documents. I don't want to change them - just compare to identify changes. Been beating my head against the wall and I cannot understand the logic that prevents using compare.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Greetings! I am sorry to hear that you are facing issues with the compare feature.
    It would be great if you could help us with a few queries that will help us in investigating the bug:
    - What is the version of Acrobat Pro and the OS that you are using currently?
    - Could you please share the workflow that you’re using while using the Compare tool?
    - Could you please share some sample files with us so that we could reproduce the issue at our end?

    For info on how to share the files with us, please read the steps below :

    To share the file using Adobe send – cloud.acrobat.com/send
    - Open the above mentioned link
    – Click on “Select files to Send”
    – Click link “Choose file from my computer” and Select the file
    – Click on “Add Files”, if you have more files to add…

  3. The Acrobat DC “save as PDF” interface has been scrambled

    My computer system is MacOS 10.14.4, Acrobat version is DC (2019.020.20099). After adding fonts to macOS FontBook, the Acrobat DC “save as PDF” interface has been scrambled.

    2 votes
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    6 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for reporting the issue to us. Can you please provide some more details :

    1. What font did you add via macOS font book?
    2. Do you see this scrambled interface only on save dialog? Can you please go to Home / My computer/ Document Cloud/ Add an Account section on the left hand rail and let us know if you observe the same issue on these screens.

    Regards,
    Sandeep Grover

  4. When I prepare a fillable form, I want to wrap the text so the person filling out the form can read the whole paragraph they are writing.

    When I prepare a fillable form, I want to wrap the text so the person filling out the form can read the whole paragraph they are writing.

    2 votes
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Janet,

    Select “Multi-line” and “Scroll Long Text” in “Options” tab of the Properties dialog box for your text field. Also, ensure to widen the width (manually) to allow user to view the content as they type

    And, I have forwarded your request of “Wrap the Text” to engineering. It will be picked up after prioritization.
    We will contact you if we need some more information on this.
    Thank you for your patience

  5. Allow "use current properties as default" to include or delete decimal places.

    When selecting a form field and want to use it for the default, it doesn't allow for the existing decimal place. So, I have to go back and change every number field to eliminate the two decimal default. Also, why can't we just have the default be without any decimals?

    2 votes
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    0 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →
  6. Toolbar

    In the new version, give us back the expandable toolbar on the rightside. Should not have to do a tool search for item. (e.g. textbox)

    2 votes
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    Need Info  ·  2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Disable share popup

    Hello,

    If there could be an option to disable this from showing after saving, that would be very nice.

    Thank you.

    2 votes
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make Pan Tool Pan Again

    A number of people continue to think it's a "bug" rather than a "feature" that the pan tool selects images & text by default in Acrobat DC. And they ought to be right, this is not a desirable feature for a pan tool, vice a select tool. In fact, it's why you have a select tool in the first place: to select images & text.

    Pan tools PAN, as allow you to navigate through the document by clicking & dragging. This feature is literally defeated by having it select images and text when you click & drag. As such, it…

    2 votes
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    Need Info  ·  1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. In Adobe Acrobat Pro DC - add a "subtraction" option in the drop-down box in the Text Fields Properties Box. This would be VERY helpful!

    Not having a subtraction option in the Text Field Properties reduces the value of the calculate function. The current "workaround" of inputting a negative number to allow for addition is a poor alternative.

    2 votes
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    2 comments  ·  PDF Forms  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Gary

    You can either use a custom JavaScirpt calculation or the simplified field notation calculation, if your field names follow the required convention, with the “-” operator you will be able to perform subtraction.

    However, we value your suggestion/ideas and we will have the engineering notified. Should we need more information inregard to this, we shall connect with you
    Thank you for your patience.

  10. Unable to reactivate Embedded Indexes

    I followed this tutorial (https://helpx.adobe.com/be_fr/acrobat/kb/enable-embedded-index-to-search-pdf.html) to reactivate embedded index in acrobat pro dc 2015 15.006.30.464. When testing the modification, The indexing is not functional.
    Is there a solution of this problem ?

    Best Regards

    2 votes
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    We are sorry that the solution did not fix the issue.

    Will it be possible for you to please share a sample PDF with us on which the issue can be reproduced?

    You can mail it on sagrover@adobe.com

    Regards,
    Sandeep Grover

  11. Zoom Percentage on the Toolbar is Not Available with "Open Documents as new tabs in the same window" option disabled

    The Zoom Percentage Disappears from the Toolbar when you turn off the option to "Open Documents as new tabs in the same window"

    2 votes
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    Need Info  ·  2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  12. Export to Excel

    I tried to export a PDF to Excel in order to capture and manipulate the data without having to retype it. When I did so, the resulting Excel document was unreadable and the formatting was off. I have several files like this that I need to extract the data from. I have Acrobat Pro for Mac. I'm using osSierra version 10.12.6. Please see the attached PDF and resulting Excel output file.

    2 votes
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    3 comments  ·  Exporting PDFs  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Chantal Smith,

    The attached PDF is already an OCRed file whose output is incorrect. Try to copy and paste the text from the PDF file. It contains garbage values.

    Please provide non-OCRed file for this issue.

    Regards,
    Akanksha Garg
    Adobe Acrobat Team

  13. Adobe crashed my whole computer !!!

    I opened a document on Adobe on Mac and then it stopped responding right away. Then I tried to restart my computer or shut it down, it showed that because my ADOBE WOULD NOT let me!!?? I couldn't not open any pdf or restart my computer because of this. Please help!

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Acrobat Pro DC repeatedly crashes after updating to Mac OS 10.14.2 (Mojave)

    Acrobat Pro DC began crashing immediately and repeatedly after updating to Mac OS 10.14.2. (MBP 15/32GB/4TB/ 2018).

    After searching Acrobat forums, it appears others have experienced this issue, albeit with prior updates of High Sierra.

    My solution: I attempted a solution that was successful in one of the posts. I uninstalled Acrobat using the uninstall function of the application. I rebooted in 10.14.2 and then reinstalled Acrobat Pro DC. Acrobat Pro DC now works well, without apparent glitch and no crashes after 2 days of constant use since the uninstall/reinstall procedure.

    2 votes
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    Need Info  ·  1 comment  ·  Installation and Licensing  ·  Flag idea as inappropriate…  ·  Admin →
  15. mark up tools:

    what happened to the old mark up tools? highlight text with note, delete text (red line through), etc??
    I used those extensively previously, and this new version is pretty useless without them

    2 votes
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    1 comment  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Thanks for reaching out to us.
    We are extremely sorry for the inconvenience caused to you.
    Can you use Strikethrough text or Add Note to replace text to create the red line through .
    If you have any specific requirement of a new annot , please let us know the exact use case for the same .
    If the use case is not met by existing annots, we shall add this requirement to our product backlog.

  16. 2 votes
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    0 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

    Hi User, Thanks for reaching out to us.
    Are you facing this issue only for highlight or for other annots as well ?

    Can you uncheck the commenting preference “Automatically open comment pop-ups for comment other than notes” and try to create another highlight. Please let us know if this resolves the issue for you.

  17. BUG - The app randomly exits full screen mode on MacOS Mojave

    BUG - The app randomly exits full screen mode on MacOS Mojave

    2 votes
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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 votes
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    Need Info  ·  2 comments  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →
  19. Send and Track not working

    Twice today I have Shared a document with someone, clicked the track button, and the document DOES NOT appear in the list of files called "Shared for Viewing." Does my recipient have the doc or not? If I don't get these documents in on time I am out of business.

    2 votes
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    Need Info  ·  1 comment  ·  Share & Collaboration  ·  Flag idea as inappropriate…  ·  Admin →
  20. Default Save As

    DUPLICATE SUBMISSION WITH ATTACHMENT EXAMPLES
    The Acrobat Reader DC basic version has a very helpful "Save as" function where it brings up a user friendly window with 4-5 recently used folders, as well as the option to then browse further for another folder if needed. the Adobe Acrobat DC PRO version has a very different, very limited "save as" usability, where it defaults to a temp internet folder (that i cannot even find), which i will almost certainly never use as well. As far as i can tell there is no way to set a different default save as location…

    2 votes
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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    If you wish to see the Save As dialog in Acrobat as per the “Save as ok” image shared by you, Kindly do as follows.
    1) Open Acrobat → Edit → Preferences → General
    2) Select the Checkbox “Show online storage when Saving files”

    Try to Save as any pdf and check that you’ll see this dialog.
    Let me know if that solves your concern.

    Also please let me know the current version of Acrobat DC that you are using.

    -Ayush Jain

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