Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. Keyboard input/actions are ignored

    When reviewing and commenting a PDF file in the Acrobat web version, it does not recognise the "Delete" button, or simple keyboard input as is the case in the desktop version.

    2 votes

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    Hi Armin,

    Thank you for your feedback. We appreciate your taking out the time to make us better. We are able to reproduce the issue and reviewing the same internally. 

    Regards,

    Harshpreet

  2. FURIOUS.VOLUMES of WORK DELETED

    FURIOUS.
    Product is deleting previously completed work!!

    1 vote

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    1 comment  ·  Commenting  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello A K, 

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  3. Huh

    WELCOMEFAM

    1 vote

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  4. I do not ******* understand

    I do not ******* understand this software

    1 vote

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  5. NO SUCH THINH AS A FREE TRIAL

    PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    1 vote

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  6. Your updates have ruined Adobe.

    Stop requiring multiple sign-ins and ridiculous, unnecessary "security" theater.

    1 vote

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  7. It's so true!

    Not at all! It is - as it was written down - nothing but the truth! However, nobody wants to know this, nor to hear, nor to read, nor to comprehend, because and because it is simply sucked out of their memory windings and was!

    1 vote

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  8. Be able to search the comments by keywords

    It would be great if you could search the comments. We do proofing on documents, and there are often 100+ comments, each with a comment chain beneath it. The email notifications don't take you directly to the comment. If you could search by keyword, that could help a person locate the comment that they're looking for.

    1 vote

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  9. Sistema confuso

    El nuevo sistema es algo confuso en la zona de comentarios, junta muchos comentarios de distintos pdfs en uno mismo, confundiendo al usuario.

    1 vote

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    Hi,

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description and steps of issue that you are facing
    2. Is this happening for all files or any specific file?

    Thanks,

    Harshpreet

  10. comment features too minimal

    Hi. Is that the only comment functions in Adobe? I attach a photo from pdf x-change editor (for comparison). It has easier and more comment functions

    1 vote

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  11. kokemus

    kyllä on sekavaa, edelleen. Lähetitte s-postia, johon vastaaminen johti ihmeelliseen tarjousviidakkoon. mitään vikaa ei ollut maksatustiedoissa.

    1 vote

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  12. mauvais service

    Difficile à rejoindre une personne dans qui s'exprime en français et encore plus difficile de procéder à la fermeture d'un compte.

    1 vote

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  13. Hours of work lost

    APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
    Have lost hours upon hours of work. Just disappeared.

    1 vote

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    Hello A K, 

    Thank you for contacting us.

    Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  14. Terrible

    I clicked on a text box and my content just disappeared AND I'm under deadline.
    Way to devalue your brand significantly adobe, by releasing products like this.

    1 vote

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  15. Extremely Buggy and time consuming

    Quite unhappy with this product so far. Surprised by the functionality for an adobe product.
    Text boxes keep sticking to the side of the page. If I copy in more than a few lines of data, it disappears or jumps to another page.
    The ability to resize the text boxes seems to disappear intermittently.
    Overall very unhappy with functionality. After only limited use. Time consuming and buggy.
    Will not be upgrading. Currently wasting more time for other alternatives.
    Disappointed.

    1 vote

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  16. no person customer service number

    I can't believe there is no personal customer service with this .......horrible business practice especially when program is designed to help small businesses etc.

    1 vote

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  17. Slow upload - unsatiisfactory

    Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.

    2 votes

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    Hi Trevor,


    Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?


    Regards,

    Shweta

  18. Washing my hands of Adobe

    Hello friend. There's a google link titled "PDF to JPG: Convert PDFs to images free online - Adobe", but trying to do it results in a pop-up for a subscription.

    Thank you for nurturing that special kind of customer dissatisfaction that results in the hatred of a company.

    1 vote

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  19. i'm just saying thanks

    i just want to say thanks, this really helped me convert my due project to word, i can't afford the pricing of the app but the feature which allowed me to use the app without payment really helped

    2 votes

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  20. 🤥

    This things are going wrong! We have to pu..😖😱

    1 vote

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