Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

The UserVoice feedback pages are for feature requests and bug reports only. If your submission is not a product feature, suggestion or product question, it may be removed. Only upload content that you have permission to use and refrain from posting personal information (home address, phone number, email address, serial number, or credit card information). Spam, content that promotes illegal activity, vulgar or abusive language, or fraudulent or phishing links are not allowed on this platform.

UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. kokemus

    kyllä on sekavaa, edelleen. Lähetitte s-postia, johon vastaaminen johti ihmeelliseen tarjousviidakkoon. mitään vikaa ei ollut maksatustiedoissa.

    1 vote

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  2. Hours of work lost

    APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
    Have lost hours upon hours of work. Just disappeared.

    1 vote

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    Hello A K, 

    Thank you for contacting us.

    Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  3. FURIOUS.VOLUMES of WORK DELETED

    FURIOUS.
    Product is deleting previously completed work!!

    1 vote

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    Hello A K, 

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  4. Terrible

    I clicked on a text box and my content just disappeared AND I'm under deadline.
    Way to devalue your brand significantly adobe, by releasing products like this.

    1 vote

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  5. Extremely Buggy and time consuming

    Quite unhappy with this product so far. Surprised by the functionality for an adobe product.
    Text boxes keep sticking to the side of the page. If I copy in more than a few lines of data, it disappears or jumps to another page.
    The ability to resize the text boxes seems to disappear intermittently.
    Overall very unhappy with functionality. After only limited use. Time consuming and buggy.
    Will not be upgrading. Currently wasting more time for other alternatives.
    Disappointed.

    1 vote

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  6. no person customer service number

    I can't believe there is no personal customer service with this .......horrible business practice especially when program is designed to help small businesses etc.

    1 vote

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  7. NO SUCH THINH AS A FREE TRIAL

    PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    1 vote

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  8. Washing my hands of Adobe

    Hello friend. There's a google link titled "PDF to JPG: Convert PDFs to images free online - Adobe", but trying to do it results in a pop-up for a subscription.

    Thank you for nurturing that special kind of customer dissatisfaction that results in the hatred of a company.

    1 vote

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  9. 🤥

    This things are going wrong! We have to pu..😖😱

    1 vote

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  10. Edit/Add Comment Feature - Issue with it

    Hello, the line that is used to strike/cross wording in PDFs is very light. I am running into issues where a third party does not notice my striking of words, which is troublesome. Can you please darken and thicken the line??

    1 vote

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  11. mauvais service

    Difficile à rejoindre une personne dans qui s'exprime en français et encore plus difficile de procéder à la fermeture d'un compte.

    1 vote

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  12. Slow upload - unsatiisfactory

    Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.

    2 votes

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    Hi Trevor,


    Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?


    Regards,

    Shweta

  13. Downloads double up comments

    Your product downloads double ups and will not open a file from the cloud if it has more than 1000 comments. The file online says it has 864 marks ups but when I download it, it has 1459. I can't work out what is double and what is now. It wastes time.

    1 vote

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  14. Thanks

    Jjkjghuuj

    1 vote

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  15. i'm just saying thanks

    i just want to say thanks, this really helped me convert my due project to word, i can't afford the pricing of the app but the feature which allowed me to use the app without payment really helped

    1 vote

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  16. sucks

    This version really sucks-- where is all the tool like typewriter

    1 vote

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  17. Annullamento spontaneo

    Vorrei poter parlare con qualcuno. Il 5 aprile avete preso (due volte tra l'altro) la quota mensile dell'abbonamento, dopo i 7 giorni di prova. Oggi in data 14 mi dite che é in scadenza, ma siete di fuori? Grazie e saluti RESTO IN ATTESA

    1 vote

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  18. comments interface

    hard to tell what is highlighted in the comments and not. Is blue a highlight or is a white a highlight? Seems unintuitive. Same with the filters section. The gray and the white – I can't remember which means it's selected. Please take a look at how Google handles commenting on docs and do something similar. They seem to have it figured out as I never find myself having to think about it there.

    1 vote

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  19. Very Upset

    I needed to download a document sent to me in Adobe. I was forced to download the program onto my computer and now this is pervading everything I do. And you want to charge me for it by Friday. It's disgraceful that companies do this to try to get people to buy their products. I hate this program - it's a mess and will get it off my computer. But the time taken with all this is very annoying

    1 vote

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  20. Editing comments that included mentions

    I'm not able to view/edit a mention to make sure that I added the correct recipient. Also, when mentions are in the comment, the edit experience isn't very friendly with content pushed to the side

    1 vote

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