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Acrobat Web

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Acrobat Web

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259 results found

  1. There's like a bug or something, but everytime I highlight a word/phrase I have to click on the tool again to continue hightlighting

    2 votes

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    Hi Valentina Fajardo,

    Thank you for your feedback. Currently, whenever you highlight something, the tool is reset to the Select Tool. However, we have taken your feedback into consideration, and our team is actively working on addressing this issue as a top priority.

    I will provide you with an update once the fix is available.

    Regards,

    Sahil Kapoor

  2. It lost comments/notes I made on 138 pages of reading!!!!! Maybe make it so that doesn't happen. I even tried saving the comments, and they are gone. Now I get to spend my birthday weekend reading. Thanks. This is wonderful.

    2 votes

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    Hello Eric Doise,

    Thank you for providing your feedback. We sincerely apologize for any inconvenience you may have encountered while using Acrobat Web.

    Our team will prioritize investigating this issue, and I will ensure to keep you informed of any updates.

    Best regards,

    Amit Gupta.

  3. I added comments and they all disappeared! Now I have to start over.

    2 votes

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    Hi Kylie,

    Thanks for your feedback. We apologise for any inconvenience you faced when using Acrobat Web. Could you please share the steps you followed so we can help you further in fixing this issue?

    Regards 

    Amit

  4. Hello
    I worked a long time adding text boxes to my pdfs, but when I press download, my texts are not saved, only the drawing lines

    2 votes

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  5. When I share PDFs I have to use the dropdown menu for each comment and mark them Resolved. This is very close to Deleted and I have deleted comments accidentally that cannot be recovered. Please change this to the checkmark box option that's in normal PDFs. The Unchecked filter works better that way as well. In shared PDFs when I mark an edit Resolved it doesn't disappear even though my filter is set to only show Unresolved comments. I have to keep turning the filter on and off to hide the resolved comments. The checkmark feature is so much better.…

    2 votes

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  6. Isn't this on cloud why did it not save any of my info?

    After I tried to share it would load for hours

    2 votes

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  7. Estuve usando la extensión de Chrome que me parecía buena para revisar documentos y hacer comentarios, algunos textos quedaban desorientados sin embargo no era tan problemático. Hoy hice 190 comentarios en un documento y cuando intenté grabarlo solo grabó 48 de ellos, decidí iniciar sesión por si eso me ayudan a guardar los comentarios completos y el resultado fue peor ya que se borraron todos los comentarios. Adobe Acrobat no es una herramienta, es un problema muchas de las veces

    2 votes

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    Need Info  ·  1 comment  ·  Commenting  ·  Admin →
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  8. I lost 3 hours worth of work because your page went unresponsive and would not let me save my work. I am absolutely livid and will not using your service anymore. Completely wasted my time

    2 votes

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    Hi Bryan Smith, 

    Sorry to see you are having an issue with your files on Acrobat. To assist you better, Can you please apprise us with below information ?

    • Is it happening on any specific files or all files ?
    • Is it possible to share file with us ?

    Regards,

    Acrobat Web Team

  9. Experiência de arrebenta !!
    Muita emoção, top👏👏👏👏👏🥰

    2 votes

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    Resolved  ·  1 comment  ·  Commenting  ·  Admin →
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  10. It would be great if you could search the comments. We do proofing on documents, and there are often 100+ comments, each with a comment chain beneath it. The email notifications don't take you directly to the comment. If you could search by keyword, that could help a person locate the comment that they're looking for.

    2 votes

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  11. Hi. Is that the only comment functions in Adobe? I attach a photo from pdf x-change editor (for comparison). It has easier and more comment functions

    2 votes

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  12. APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
    Have lost hours upon hours of work. Just disappeared.

    2 votes

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    Hello A K, 

    Thank you for contacting us.

    Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  13. Why does you system fail to upload on certain mornings and fail to convert successfully. It is very frustrating as it is this morning and I have superfast broadband.

    2 votes

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    Hi Trevor,


    Thanks for reaching out to us and sorry fir the trouble. Are you still facing the issue? Is it happening fir all files or certain files? What is the size of the file you try to upload?


    Regards,

    Shweta

  14. i just want to say thanks, this really helped me convert my due project to word, i can't afford the pricing of the app but the feature which allowed me to use the app without payment really helped

    2 votes

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  15. When I download commented PDF files, some comments that are visible in the online version are missing from the downloaded file!

    2 votes

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  16. I can’t access it

    2 votes

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    Hello Robert,


    Thank you for contacting us. To assist you better, can you please apprise us with the following information to assist you better:


    1) What are the steps that you are trying to follow ? 

    2) Share the screenshot or description of what exact access issue you're facing.

    3)  Is it happening for all files or with any specific document only?

    Thanks,

    Harshpreet

  17. Hello. I like that I can share PDFs online and get comments right in the doc. It took me a minute to realize that when I selected copy and left a comment that it didn't attach that comment to the copy. I had to highlight the copy first, then leave my comment. Even after I discovered it, I kept forgetting to click the highlight icon before submitting my comment. It wasn't natural for my workflow. You should consider changing that feature so when the user selects an element, then leaves a comment, it is automatically highlighted (or otherwise linked to…

    2 votes

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  18. All comments added by my recipient appear in the top right corner, as a bunch. I cannot see which part of the PDF they pertain to. This happens every time whether I view on browser or in Acrobat.

    2 votes

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  19. Ok, this is awesome. Period. Being someone that has to work on the go, having a web version at your hands is by far awesome.

    2 votes

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  20. This Document is not mine. I am not from Afganistán.

    2 votes

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