Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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Please provide the following information. You can post a new idea or search for ideas already submitted.

For a new feature request:

  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

For a new bug:

  1. Brief title
  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  • My feedback
  1. notification email sent when commenter is finished

    There needs to be a send notification emails option for when someone has shared comments.

    2 votes

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  2. product lousy

    product is so unintuitive. wasting time trying to figure it out

    2 votes

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  3. 123ertyuijn

    829iuksnmdhjwm

    2 votes

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  4. Poor quality

    poor quality, I keep getting unexpected error when Im trying to save information

    2 votes

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  5. Something went wrong. Please try again later.

    I am getting an error message of "Something went wrong. Please try again later", on documents that I had previous access to.

    2 votes

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  6. kokemus

    kyllä on sekavaa, edelleen. Lähetitte s-postia, johon vastaaminen johti ihmeelliseen tarjousviidakkoon. mitään vikaa ei ollut maksatustiedoissa.

    1 vote

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  7. Hours of work lost

    APPAULED that Adobe would release such a product. It should be removed from the market. It's clearly a terribly buggy pre-beta.
    Have lost hours upon hours of work. Just disappeared.

    1 vote

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    Hello A K, 

    Thank you for contacting us.

    Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  8. FURIOUS.VOLUMES of WORK DELETED

    FURIOUS.
    Product is deleting previously completed work!!

    1 vote

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    Hello A K, 

    Thank you for contacting us. Can you please provide us with the following information to assist you better:

    1. Exact description of issue that you are facing
    2. Is this happening for all files or any specific file?
    3. Is it possible to share a screenshot of error you are facing?

    Thanks,

    Harshpreet

  9. Terrible

    I clicked on a text box and my content just disappeared AND I'm under deadline.
    Way to devalue your brand significantly adobe, by releasing products like this.

    1 vote

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  10. Extremely Buggy and time consuming

    Quite unhappy with this product so far. Surprised by the functionality for an adobe product.
    Text boxes keep sticking to the side of the page. If I copy in more than a few lines of data, it disappears or jumps to another page.
    The ability to resize the text boxes seems to disappear intermittently.
    Overall very unhappy with functionality. After only limited use. Time consuming and buggy.
    Will not be upgrading. Currently wasting more time for other alternatives.
    Disappointed.

    1 vote

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  11. no person customer service number

    I can't believe there is no personal customer service with this .......horrible business practice especially when program is designed to help small businesses etc.

    1 vote

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  12. NO SUCH THINH AS A FREE TRIAL

    PLEASE CANCEL SUBSCRIPTION
    NI MORE FREE SERVICE THAT HAS CHARGE MY CREDIT CARD TWICE> SO MUCH FOR FREE TRIAL SERVICE>

    1 vote

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  13. Washing my hands of Adobe

    Hello friend. There's a google link titled "PDF to JPG: Convert PDFs to images free online - Adobe", but trying to do it results in a pop-up for a subscription.

    Thank you for nurturing that special kind of customer dissatisfaction that results in the hatred of a company.

    1 vote

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  14. 🤥

    This things are going wrong! We have to pu..😖😱

    1 vote

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  15. Edit/Add Comment Feature - Issue with it

    Hello, the line that is used to strike/cross wording in PDFs is very light. I am running into issues where a third party does not notice my striking of words, which is troublesome. Can you please darken and thicken the line??

    1 vote

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  16. mauvais service

    Difficile à rejoindre une personne dans qui s'exprime en français et encore plus difficile de procéder à la fermeture d'un compte.

    1 vote

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  17. Downloads double up comments

    Your product downloads double ups and will not open a file from the cloud if it has more than 1000 comments. The file online says it has 864 marks ups but when I download it, it has 1459. I can't work out what is double and what is now. It wastes time.

    1 vote

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  18. Thanks

    Jjkjghuuj

    1 vote

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  19. i'm just saying thanks

    i just want to say thanks, this really helped me convert my due project to word, i can't afford the pricing of the app but the feature which allowed me to use the app without payment really helped

    1 vote

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  20. sucks

    This version really sucks-- where is all the tool like typewriter

    1 vote

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