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Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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For a new feature request:

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  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

For all other questions and discussions, visit the Document Cloud PDF Services Community


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  1. Converts to wrong format in Word

    I converted a .pdf document to Word and the format it created, Government Legal. I desired US Letter. There is NO WAY of changing it.

    1 vote

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  2. Xq me pide contraseña al dentran a un documento nopp entiendo

    Xqq me pide contraseña o numero d documendo cuaando entro a abrir docunento nop entiendo

    2 votes

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  3. ******

    this is super annoying - i only use this product to convert , when i try to do this it directs me to purhcase - but then points out that i have already done so - but it does not do that i want - please help me

    1 vote

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  4. Horrible

    This was terrible and I want my money back.

    1 vote

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  5. Atividade Lactário

    Segue em anexo O trabalho!

    1 vote

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  6. how the heck do i get any help?

    i have purchased pdf pack t convert some presenation in pdf into power point but the system is not working
    i am unable to open files, and can not export or convert anything
    iy seems impossible to get any help
    this is terrible experiece

    3 votes

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  7. All my attempts to convert PDF files to DOCX have been unsuccessful. I want to cancel my subscription.

    I haven't had a single conversion to docx work. How can I cancel my subscription?

    1 vote

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  8. 1 vote

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  9. blank pages

    when I convert pdf to doc I get blank pages.
    I want to cancel my new membership

    4 votes

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  10. 使用できない

    A dobe Export PDF を購入して一週間経つがまだ使用できない。
    メールも送られてこないし、いまだに購入画面に移行するがどうなっているのか?
    早期回答を求めます。

    1 vote

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  11. Do not print fields convert to jpeg.

    When I mark a form field to not print it does not print. That's good. Why is it that when I convert that pdf file to jpeg the same form field marked not to print appears in the pdf?

    1 vote

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  12. Errors

    HI,
    I purchased your product and it is not converting the pdf files to word. As such you may wish to cancel my subscription please.

    1 vote

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  13. dfsgfgdfgfgd

    the converting tool from pdf to excel ist useless because the result is e.g. that dates are converted in characters an not in numbers!!!!

    3 votes

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  14. Converting PDF fails with no details as to why

    Ive tried numerous times to export a pdf to word and it fails every time. There are no details as to why and no way to determine what has gone wrong. Add to the fact that there is no support avenue I am less than impressed with the cloud service.

    1 vote

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  15. Adobe klarer ikke å konvertere de nye næringsoppgavene til excel

    Har problemer med å få konvertert de nye næringsoppgavene over til excel. Den kommer ut med kolonner og tekst hulter til bulter. Har prøvd flere ganger med forskjellige versjoner som jeg har fått for forskjellige selskaper. Konverteringen i Adobe fungerer ikke tilfredstillende.

    1 vote

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  16. creative

    use as creative

    1 vote

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