Acrobat Web

Help us improve Document Cloud on the Web by sharing your feedback. Follow the instructions below to submit a feature request or bug report.

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  1. Brief title
  2. Description of desired feature
  3. Why the feature is needed

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  2. Steps to reproduce the issue
  3. Environment (OS, other related application versions, etc.)
  4. Expected result
  5. Observed result

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UserVoice is a third-party platform for product feedback. The Adobe Acrobat DC team regularly reviews ideas and incorporates them into product planning discussions. We can’t guarantee specific features or development timelines, but we read every suggestion and respond where we can. Please note that feedback is voluntary, and if you provide feedback, you give Adobe the right to use it without restrictions.

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  • My feedback
  1. Exporting pdf to .doc returns garbage

    I attempted to use the Export PDF feature, both into Microsoft Word .doc and .docx formats, and both came out with many pages of gobbledygook. Not sure what is wrong, but you can understand I'm somewhat disappointed.

    3 votes

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Feedback

    be able to download all reviewed PDFs at once instead of one at a time

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Pay for nothing

    Добрый день. Как можно предоставлять платно услугу, качество которой не просто не соответствует заявленной, а отсутствует вовсе? При попытке экспорта письма, напечатанного в Word и отсканированного в этот же день, результат - пустая страница. Жалею, что купил подписку. Разочарован в качестве ваших услуг и продуктов.

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  4. PDF Conversion Issues

    This product is pretty bad. It has serious trouble converting PDF documents to Word documents. It will literally insert numbers and symbols randomly into words.

    1 vote

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    0 comments  ·  Export PDF  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Drag&Drop

    Hello,

    Drag&Drop don't work soo well... fix this please,

    1 vote

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  6. does not convert to word properly

    just bought the package to convert pdf to word. of the several pages in the document, some pages converted, some did not, when its all text. frustrating!

    5 votes

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  7. Won't convert - please reefund

    This program won't convert half of the PDF files I have. It is worthless to me. I would like a refund.
    jpokorney@letip.com

    3 votes

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  8. 文字化けする原因

    以前はPDF⇒Word、Excelとも変換できていましたが、ここ数か月文字化けしてしまっていてうまく変換できません。サイト上のファイルをそのまま変換、また一旦保存し印刷し、スキャンして変換する方法も試しましたがやはり文字化けしてしまって使えませんでした。原因がなにかわかりません。

    1 vote

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  9. Report

    Why I can not convert pdf to word???!

    1 vote

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  10. Account upgrade issues

    I'm so frusterated!

    I am trying to convert a Microsoft word document to a pdf. I have a subscription that includes this. I get an error message every time I click on convert to pdf that says:
    Your adobe acrobate trial has expired. Buy now to restore full access....

    I click on buy now and it brings me to this account. I try to upgrade my subscription and it sends me in a circle. It wont let me buy anything else it is trying to make me either upgrade this account or switch to a different account. What am I…

    1 vote

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  11. Bad product

    I bought this product just to make PDF files to Docx. This is even worse than the PDF. If I could, i would return this product and wouldn't suggest it to anyone.

    2 votes

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  12. Converts to wrong format in Word

    I converted a .pdf document to Word and the format it created, Government Legal. I desired US Letter. There is NO WAY of changing it.

    1 vote

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  13. ******

    this is super annoying - i only use this product to convert , when i try to do this it directs me to purhcase - but then points out that i have already done so - but it does not do that i want - please help me

    1 vote

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  14. Horrible

    This was terrible and I want my money back.

    1 vote

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  15. I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word. I therefore want to be im

    I have a table with text and numbers in Norwegian. The program is not able to convert from pdf to Microsoft Word.
    I therefore want to be imbursed the amount I transferred, NOK 240,00.

    Regards,
    Rune Smaaland
    E-mail: runesmaaland@icloud.com
    Phone: +47 91764846

    3 votes

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  16. Atividade Lactário

    Segue em anexo O trabalho!

    1 vote

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  17. All my attempts to convert PDF files to DOCX have been unsuccessful. I want to cancel my subscription.

    I haven't had a single conversion to docx work. How can I cancel my subscription?

    1 vote

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  18. 1 vote

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  19. How do you convert a .pdf to a docx. It is not obvious from pdf.cloud.

    Ugh!!!!! I am in .pdf services. I cannot convert my .pdf to a docx. Uploaded the file. I clicked on export. I keep getting these windows that say add more. What is the problem. I thought this was supposed to be easy.

    2 votes

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  20. poor coversion from Arabic PDF to any

    i subscribed and i have membership for one month and all the details that i have on Arabic language on pdf and i need to convert it to the Excel in the same language and format but you can see the language it is really bad . also, there is no Arabic language to convert to keep the same language . please help me

    tafweeqasiri@gmail.com

    7 votes

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