537 results found
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Signs Mobile is Broken
Your adobe signs app is broken. Takes you to the online adobe. Can’t send out agreements from mobile anymore. Please fix asap
1 voteHello Paige,
We are sorry you are having trouble with this feature, could you provide more information, such as steps or any error that you see will help us.
Thanks,
Sign in Acrobat Web Team
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not available
this is not letting me use e-signature any longer?
1 voteHello Greg,
We are sorry that you are having trouble with this feature. Could you provide more information? For example:
- Steps where you encounter the issues in Acrobat Web page
- The file that you are trying to use
- Any error that might pop up on screen
Or any other information that you might deem important will really help us to resolve this issue.
Thanks,
Sign in Acrobat Web Team
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Multiple Executives signatures
I sign for multiple executives, and need to store multiple signatures. Why isn't this feature available?
1 voteHi Hope,
Thank you for sharing your feedback and your specific need. We understand that this feature would be valuable for your use case, and we appreciate your suggestion.
Your request for storing multiple signatures will be taken into consideration for future updates.
Thanks,
Sign in Acrobat Web Team
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Signature placement and date of agreement
- One recurring issue we've faced is the placement of signatories' signatures. Unfortunately, signatures often appear on a new page instead of the designated place within the document. This has led to signatories having to re-sign documents multiple times, which can be both frustrating and time-consuming.
In our documents, it is essential for us to include the "date of agreement" as a required column. However, we've encountered instances where the date doesn't display at all. This inconsistency affects the accuracy and completeness of our records.
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more information for this issue? For example:
- Are you adding the fields where the recipient needs to sign?
- Does this happens with a specific file? Could you share it with us?
- Is this date not saved if you use "date of signing" or "date" field? Or is only not working when using the signature field with date?
Any information that you can provide will be helpful for us.
Thanks,
Sign in Acrobat Web Team
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E-Sign not working
The E-Sign has not worked for me the last two times and it is very frustrating.
1 voteHello Richard,
We are sorry you are having trouble with this feature. Could you provide more information about this issue? For example the steps you do, if is happening every time you try to use e-sing, if is with a specific file and if it is, could you share it with us. Any information with be really helpful for us.
Thanks,
Sign in Acrobat Web Team
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HOW TO PUT COMPANY STAMP TO A PDF
HOW TO ADDING A COMPANY STAMP TO A PDF
1 voteHello Teo,
For adding a stamp you can add it following this steps:
- Open a PDF
- On E-Sign tab select add/edit signature
- A dialog should open
- Select image from the top buttons
- Select the stamp you want to use
- Click save
- Place the stamp where you want it
In case you want someone else to stamp the pdf
- Open a PDF
- On E-Sign tab select Request e-signatures
- Add a recipient
- On the left panel select E-signature
- Select stamp
- Place the field where you want the stamp
- Send the agreement
Hope this helps, please let us know if this resolved your doubts.
Thanks,
Sign in Acrobat Web Team
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Angry - very angry!
By immediately going back to the old format on ADOBE SIGN - THIS IS A TRAVESTY - there was NOTHING wrong with the old format. You have lost your minds if you think this is functional or intuitive. What galactically stupid programmer thought this was an improvement?? After 10 years - I am out and changing to something better than this garbage. This needs to be blown up on social media to get you to change.
1 voteHello David,
We are sorry you are having trouble with the new update. Could you provide more information about the problems you have about it please? This would help us improve your experience.
Thanks,
Sign in Acrobat Web Team
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Adobe sign feature with date included
On the Adobe PDF sign feature, I'm coming up that when adding the recipient to date the signed document, you designate a format for the date. But when the recipient goes to sign, if they choose a format that doesn't fit the format chosen, an error message continues. But there is no guide or information/popup to indicate to the recipient the necessary format of the date that is needed in order for the document to be completed. I'm going to have use TEXT instead until I know this bug is corrected.
1 voteHello Tammy,
For this we have two options, first is to add a field of "Date of signing" where it will automatically fill the date when the document gets signed. The other option is to add a tooltip to the date field, you can do this by following the nexts steps:
- Add a date field
- Click customize field
- In customize field content section click on tooltip
- Add the instructions you need
And done!, with this you should able to see a tooltip when hovering over the date field. Also we do offer a message with a suggestion of how to fill it, should say something like "Please enter valid date, e.g., '12/31/2011'"
Hope this helps.
Thanks,
Sing in Acrobat Web Team
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New Update Horrible Sept 2023
New Adobe Modern update is HORRIBLE. E-signature function has decreased exponentially in usability and ease. I wish there was a way to revert back to the last OS.
1 voteHello,
We are sorry that you are having trouble with the new update. Could you provide more information about what is causing you issues? Also, to revert back to the old version you can do the following steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting
We appreciate your feedback and please let us know if you have any more issues with this feature, we welcome any information that you can provide to improve your experience.
Thanks,
Sign in Acrobat Web Team
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Less Pop-ups
The windows that pop up with suggestions of features I should try are much too often. If I click away from it once, it should not appear the next time I am on that page.
3 votesHi Sarah,
Thank you for your feedback, we will consider your suggestion.
Adobe Sign Team
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Go back to the old e-sign, new one is rubbish
your new Adobe e-sign is rubbish! So many more steps than before, it jumbles the document title and I have to rewrite it, I placed the signature box where it should be and nope, it changed the location and now the signature is in a completely different place! I have to add email addresses all over again and names - why do I need to add names!? Revert back to the old method immediately, there was NOTHING WRONG WITH IT! The old way was so much easier to use, so much more versatile and do you really think that I…
1 voteHello Susan,
We will like to know more about your issue with new the new update. Could you provide more information about it? Also if possible, can you share the document that you used? It will be really helpful to have it.
Thanks,
Sign in Acrobat Web Team
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Adding more than one template
Please can we attach more than one template to an e-sign document! We used to be able to attach a few, whereas now I get an error message when I try to attach more that one. This will hugely influence whether our company can continue to use Adobe!
1 voteHello,
We are sorry you are having issues with the new update, we will consider your feedback for future updates.
Thanks,
Sign in Acrobat Web Team
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worst update to an already working system
why has adobe changed the way e signatures can be sent this has all changed and is a lot longer to send
1 voteHello,
We are sorry you are having trouble with this feature. Could you provide more information about it. For example, what is in specific the issue you are facing or any information that you deem important will really help us.
We appreciate your comment and will like to get more feedback from you.
Thanks,
Sign in Acrobat Web Team
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Feature / Capability missing after update
I'm guessing you recently in the last few days did an update to the E-Signature feature. In my opinion, you significantly broke the product. I have documents where I use "fields" to identify and quickly setup intent. Those no longer work. Here's an example: {{Siges:signer1:signature}}. This used to setup the field without my intervention. I also don't see the ability to
manage the size / shape of the fields. I now have to drag each and BTW, it's not easy to put the mouse in the EXACT spot you want. I'm very dissatisfied.1 voteWe are sorry you are having trouble with this feature and we appreciate your feedback. In Acrobat web you can go back to the previous version with the following steps:
- Click on your profile
- Select Settings
- In E-signing settings, uncheck the box for "Use the latest version of Request e-signatures"
- Click Save and wait for the confirmation toast
This will apply only to NEW drafts created after changing this setting
Please let us know more details about this issues.
Thanks,
Sign in Acrobat Web Team
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HATE HATE HATE THIS VERSION
HATE THE NEW ESIGNATURE REQUESTS!!! this section has changed and I cannot work out how to add additional documents to this like the old version used to be able to do. Also where do I add comments and document titles. I really don't like this new format and the 'instructions' and videos are vague and inadequate. Very frustrating!!!
1 voteHello Gregan,
We are sorry you are having trouble with this update. Could you provide more information about this issues? For example, the steps you do in Acrobat web before encountering this issues, if is with a specific file or anything you deem important will be helpful for us.
Thanks,
Sign in Acrobat Web Team
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E-sign glitches
Cannot get E-signature docs to load, continues to error.
1 voteHello Verrill,
We are sorry you are experiencing this issue. Could you provide more details about it? For example, the steps you use to trigger this issue, if it happens with a specific file or anything you deem important will be helpful for us.
Thanks,
Sign in Acrobat Web Team
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Allow editing of web form signers in setup stage
Allow changes to signers on the set-up for web forms. If someone from an organization needs to sign something and then leaves that organization, there is no way to change who should sign unless you change it with every new agreement that comes in or to completely start over creating a template.
1 voteHello Adriane,
We are sorry that you are having trouble with this feature. Could you provide more information about this issue? For example the steps that you do to reproduce this issue or any other information that you deem important. We do support editing an active web form, for any changes you need to open the web form from Acrobat web and in the panel under actions you can select Edit Web form. If this doesn't resolve your issue, please give us more information.
Thanks,
Sign in Acrobat Web Team
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Old version WAY better than New
Whatever update you guys did is absolutely brutal. Took me over an hour to get 2 documents signed.
I would like the old version and please do not make the new version mandatory.
Old version worked perfectly fine. I am unable to go back to the old version even when I click it off in settings.
Most of the time the document will not load up. Saying formatting of file is wrong when the document being uploaded is an adobe PDF. Make it make sense for me.
Old version 100% and I know I am not the only one here.
1 voteHello Caden,
We are sorry that you are having trouble with the new update. Can you provide more information about this issue? For example if you are trying to see the old version in an already existing agreement draft with the new experience? Or if you are trying to create a new agreement and you don't get the old version after unchecking the setting? also, the steps you follow and any other information like the exact error you get when uploading the PDF will be really helpful for us.
Thanks,
Sign in Acrobat Web Team
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Hebrew fields not available on downloaded copies.
Bug report: when using the online pdf fill & sign tool, I filled a form and signed it. When I downloaded it, I discovered all signatures and filled data was OK, except fields filled with Hebrew text. English or numbers were OK. Since this was a government issued form, the only acceptable language is Hebrew and I wasn't able to fill it. Note that the Hebrew text was saved and appeared online fine - it's the downloaded version that was faulty.
3 votes -
Your support team provided an annoying and disrespectful service. I waited one hour for my support query to be answered, but no one answered
Your support team provided an annoying and disrespectful service. I waited one hour for my support query to be answered, but no one answered it and when they joined the conversation, they canceled it. It is unacceptable for Adobe to behave in this manner.
1 vote
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