293 results found
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Issue ned to be fixed asap
Hi, there are few issues, one is a major issue, with filling out the data fields by customers:
1. While filling one data line, the next lines below are filling out with the same text automatically. That has been a constant issue for the last 40 days approximately.
2. Major. Some of the data lines are not available for filling out to customers (last 2 documents)
Could you please fix that asap!
Regards,
Alex1 vote -
Files not saving properly
My form keeps getting messed up when I try to download as a PDF and none of the information I fill in saves properly
1 vote -
Adobe Sign Automated Setup Changes
There must have been some update to adobe sign which prevents automatic field recognition? It worked previously, but I know there was a revamp in the online document management system.
Is there any best practice guides to getting the automatic signatures to line up when sending?
1 vote -
SMS Text Please
Please allow us to send a text link to customers to get signatures. DocuSign has this and is worth switching to get faster results from my customers.
1 voteHello,
Thanks for your feedback. We will review your request.
Thanks,
Adobe Sign Team
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Documents to sign wont appear after upload
Trying to sign documents but when I upload them to sign they screen stays blank
2 votesHi Spencer,
Are you still having the issue? Are you seeing it with all documents or just certain documents? Would you be able to share a test document with us to replicate the issue?
Thanks,
Adobe Sign Team
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can't upload a jpg with my signature
can't Add a Signature from an Image taken with a mobile phone. I've never encountered such a problem previously.
The file size is 56kb, the file is a jpg, unlocked.
The same image always worked when using Acrobat on previous devices (Mac)4 votes -
Failure to Save/No save function
The online version is completely unusable. It would not save, and I could not find a way to save it even if I wanted to, which is just terrible design. It is very unintuitive and the top navigation buttons didn't work and when I clicked them it just cleared my work. When I downloaded the offline version it worked just fine.
1 vote -
Does not open documents
Adobe opens documents however then attempts to login to the site and glitches then closes the document. I have found the only way to open a document is to login then save the document then open it. Very disappointed that I paid a subscription for an extremely glitchy non effective product.
1 vote -
Fill and sign completely broken
Fill and sign is broken. kindly fix it.
see attachment1 vote -
Last 'sign' button poorly labelled.
Our clients often don't hit the final 'sign' button as they have already signed the documents. We believe the final 'sign' button would be clearer if it was labelled 'send' (or something like this).
1 vote -
1 vote
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Bad signature image quality after saving document
When using image as a signature, after saving the document (Using "Download this document"), the signature get downscaled to some quite bad and unusable quality.
1 vote -
Missing filled text boxes
The online editor is not working. When I download filled PDF. I can see only two of my filled text boxes. Others are just missing..
2 votes -
non funziona più
dopo averlo usato su due file diversi smette di funzionare
1 vote -
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET
MAY I KNOW WHY ADOBE E-SIGNATURE IS NOT SENDING THE SIGNATURE REQUEST TO EMAIL GIVEN? I'VE TRIED DO MANY TIMES. THIS IS REALLY MAKE ME UPSET AS I'M UNABLE TO RECEIVE E-SIGN APPROVAL AND IT CAUSE DELAY IN MY WORK AS TO DO IT MANUALLY. I'VE NEVER EXPERIENCED THIS ISSUE BEFORE. PLEASE HELP TO SOLVE THIS A.S.A.P!
1 voteHi Tarmizi,
Could you please let us know which recipient did not receive the email so we can investigate?
Thanks,
Adobe Sign Team
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App For IPhone SUCKS!
I don’t know how you could possibly make the App for my IPhone any more complicated.
Great job 👎
2 votes -
Text/Numbers Altered
Had a recent issue occur multiple times with a document sent for review and signature. The text/numbers change on the signer's end. Only way to catch this is to download the document and reopen it. Anyone else have this issue?
2 votesHello Michelle,
Thanks for you feedback! Are you still experiencing the issue? If so, would you please share more details about the issue?
Thank you.
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This product needs work.
Rarely do I use your E-signature feature that it isn't frustrating. My client gave me an incorrect email address. Today, he contacted me and corrected it, so I added a recipient. IT HASN'T RESENT and there isn't an option to "RESEND".
1 voteHi Brent,
Could you please let us know the name of the agreement that you encountered this problem so we can investigate? We checked your recent transactions in November and it seems all have been signed except one that has recipient email bounced.
Thanks,
Adobe Sign Team
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Adobe Acrobat Crashers with Fill & Sign, Online only Uses Black Color Only
Give option for different colors on Fill & Sign on Adobe Acrobat Online, all documents only showing in black and white
4 votesHi Julie,
Are you requesting different colors for data you're filling in the form fields? When you said "all documents only showing in black and white" do you mean the entire document is in black and white or just the form fields? Documents with different text colors should be rendered with the colors on Fill & Sign. Please provide a screenshot (and a test document if possible), if documents with text in colors are not displayed correctly.
Thanks,
Adobe Sign Team
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Esign GR characters issue
E-signing a document using GR characters from a browser changes the font and the full name is not displayed correctly
0 votes
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